Best Sellers

Give em the PICKLE!

A Media Partners Release

This customer service video is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers." Bringing the enthusiasm and profound wisdom of Bob Farrell to your next meeting is a sure-fire way to transform your team into a bunch of pickle-givers!

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FISH! Philosophy Video

The FISH! Philosophy is a powerful training solution for today’s forward-thinking organizations and the most adopted organizational training worldwide. Apply the four practices of FISH! and you’ll create a culture where people choose to bring their best to work.

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Let's Get Honest: A Sexual Harassment Training Package

A Media Partners Release

A bold new approach to sexual harassment training that addresses the sexually charged tension between our social lives and our work lives. Learn how to put your sexuality on hold while at work with this comprehensive training series.

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The Right Words at the Right Time... Customer Service Recovery for Healthcare

A Media Partners Release

Having the exact words handy in a tense situation, and knowing how to say them, can make all the difference. This valuable training equips your healthcare staff with a step-by-step process for turning frustrations or complaints into understanding and solutions. When dealing with patients or family members who may not be at their best, it is all the more important that your staff is at their very best, and ready with The Right Words at The Right Time.

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FISH! Business Solution

FISH! For Business is a proven and fun way to strengthen teamwork, improve customer service and increase employee retention.

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How to Connect in Healthcare in 90 Seconds or Less

A Media Partners Release

Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this training is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will likely feel motivated and ready to immediately transfer their learning to their workplace.

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He Said, She Said

A Media Partners Release

It would be hard to find a program more realistic in its examples and more probing of our preconceptions regarding what is and is not sexual harasment than He Said, She Said. Fully interactive, the sexual harassment training offers a wide range of industry settings and training modes.

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It's a Dog's World

A CRM Release

A brand new version of this healthcare-specific training video! Best seller, It's A Dog's World shows the viewer the best way to ensure superior patient service - and a better bottom line.

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The Guest 2nd Edition video

A Media Partners Release

What makes The Guest 2nd Edition training stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market.

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FISH! for Schools

FISH! For Schools helps educators construct a framework for building cooperative, safe and positive classrooms, allowing teachers and students to focus on education.

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