Posts for February 2014

How to Correct Employees in a Positive Way

COW Coach Thumb BlueI've been told that I have a "strong" personality.  I can guess what "strong" is code for, but having said that, I will say this; The best management advice I ever received was from a friend who told me, " Jim, whenever  you feel like saying, "This is what I think," stop and ask, "What do you think?" That was 30 years ago, and I became a professional listener.

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Feb 26, 2014

15 Quotes to Inspire You to Succeed

15 Quotes THUMBEditor’s Note: We thought the perfect way for you to start off your week is with advice from great people that will help you stand apart from the crowd, be a fish out of water, as it were. Enjoy!

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Feb 24, 2014

How to Embarrass Your Employees

COW-coaching-thumbnail-goldThe new kid was having trouble ringing up my sandwich.  His manager began to silently move toward us, like a shark smelling blood.  When the kid took my credit card without looking up or saying a word to me, his manager was on him. "What's the problem?" he asked, with a tight fake grin.  The kid tried to respond but it was no use, his manager cut him off with, "Unfortunately, when you told me you were ready for the register, I believed you." Then he smiled at me as if to offer an apology.

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Feb 19, 2014

Identifying Causes of Poor Performance & 5 Steps to Overcome Them

blog assessing poor performanceA manager friend of mine was lamenting recently about the prospect of firing one of her employees. “Will he be surprised?” I asked. She looked at me for moment, startled by the question. “I don’t know. I’ve talked to him a couple of times,” she said, her voice trailing off...

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Feb 18, 2014

How to be a Jerk Boss

COW-mng-thumbnail-blueI almost got in a fist fight with my first boss.  I took a deep breath and remembered that I was broke and I had a wife and newborn son to support.  When our client left l said, "If you speak to me like that again, I quit."  On the silent car ride home together, I began to make plans to get out of my situation.  I had considered him my friend and his explosion took me by surprise.

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Feb 12, 2014