Posts for July 2015

Driving Safety Tips All Commuters Should Know

Car Crash_160x120.jpgEven though we don't drive for a living, many of us log thousands of miles a year back and forth to our jobs. In fact, motor vehicle crashes are the number one cause of death on the job. (Yes, that's a real stat!

Read More »
Jul 13, 2015

Four Steps When Handling the Angry Customer

Angry Customer_160x120.jpgI stepped into the local BBQ joint to witness an angry customer in the lobby yelling at the owner that she hadn't received enough fries the night before. (Like, god forbid, Americans need more fries.)

Read More »
Jul 8, 2015

Busting Generation Y Myths

Millennials_160x120.jpgMy nieces are staying with my parents while they look for jobs. This has been interesting to watch. As Generation Y gals, things turn on a dime. They have little patience. They expect employers to hire quickly. If they haven't gotten a call back in 48 hours, they move on. Waiting isn't an option. In fact, I'm not sure it's even in their vocabulary.

Read More »
Jul 6, 2015

Go from Reactive to Proactive Management

proactivemanager_160x120.jpgA woman in town put on an art and wine walk this weekend. It was a colossal failure. Not because the art or the wine were bad, but because she is a classic "reactive manager."

Read More »
Jul 3, 2015

Four Steps to Overcoming the Fear of Delegation

fear of delegating_160x120.jpgRecently I was discussing workloads with a friend. I said I should probably delegate more.

His response was, "I hate to delegate. It's just better if I do it myself."

"But you could get more done," I said.

Read More »
Jul 1, 2015