Posts for September 2015

Safety Training -- Making it a Habit

Caution ThumbnailWe narrowly avoided what could have been a serious accident. We hope our wakeup call can also be yours.

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Sep 9, 2015

Five Tips for Developing an Effective Training Course

HandThumbnailAsk any instructor how to get the most out of a class. The answer will be the same. It’s all in the preparation.

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Sep 8, 2015

Share Your Favorite Customer Service Story

HappyThumbnailWhat’s your best customer service story? When were you blown away by the help you received?

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Sep 2, 2015

Customer Loyalty - 4 Ways To Use A Bad Situation To Build Customer Loyalty

FragileThumbGreat service builds loyalty. Great service when there is a bad situation builds even more customer loyalty. You can benefit from a bad situation using these four points.

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Sep 1, 2015