Posts for October 2015

Customer Service Recovery

HelloThumbThere’s no way to eliminate the occasional frustrated or upset customer. But there are simple steps in dealing with them.

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Oct 7, 2015

When Co-workers Don’t See Eye to Eye

ArmThumbFive steps to assist in conflict resolution.

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Oct 6, 2015

How To Use Both High Tech and High Touch to Build and Keep Your Customer Base

MailboxThumbChanging your mix of marketing efforts to include both high-tech and high-touch both helps you continue to build your customer base and keeps customers and prospects from tuning out.

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Oct 1, 2015