Posts by Josh Ownby
To be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountabilityRead More »
It isn’t enough to simply teach all the proper safety procedures; organizations must also find a way to motivate employees to care enough about workplace safety to want to make it a priority on the job.Read More »
A new training video from Media Partners teaches employees how to recognize unconscious bias in the workplace, and prevent and stop harassment, as well.Read More »
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Empower your employees to act by focusing on their patients and learn the importance of training on customer service in healthcare.