Posts by Josh Ownby

Top Soft Skills for Customer Service Reps

Soft Skills ThumbTo be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountability

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Sep 15, 2017

Motivating Employees to Care About Safety

Safety training thumb It isn’t enough to simply teach all the proper safety procedures; organizations must also find a way to motivate employees to care enough about workplace safety to want to make it a priority on the job.

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Sep 8, 2017

New Video Training: Unconscious Bias & Harassment Prevention for the Workplace

Bias ThumbA new training video from Media Partners teaches employees how to recognize unconscious bias in the workplace, and prevent and stop harassment, as well.

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Jul 30, 2017

How to Empower Healthcare Employees with Customer Service Skills

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Empower your employees to act by focusing on their patients and learn the importance of training on customer service in healthcare.

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Dec 5, 2016