Posts by Josh Ownby

Top Soft Skills for Customer Service Reps

Soft Skills ThumbTo be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountability

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Sep 15, 2017

Motivating Employees to Care About Safety

Safety training thumb It isn’t enough to simply teach all the proper safety procedures; organizations must also find a way to motivate employees to care enough about workplace safety to want to make it a priority on the job.

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Sep 8, 2017

New Video Training: Unconscious Bias & Harassment Prevention for the Workplace

Bias ThumbA new training video from Media Partners teaches employees how to recognize unconscious bias in the workplace, and prevent and stop harassment, as well.

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Jul 30, 2017

How to Empower Healthcare Employees with Customer Service Skills

Empower your employees to act by focusing on their patients and learn the importance of training on customer service in healthcare.

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Dec 5, 2016