Posts in Technology
Here's a research-based infographic that contains important statistics on bias, diversity, harassment and bullying. Use the information to help make improvements in your workplace... and feel free to share the link with others.Read More »
To be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountabilityRead More »
Most of us know the difference between right and wrong and understand why honesty and integrity are important. Still, there are times when we choose the wrong course of action. This self-assessment is designed to get you thinking about a few choices you might make in certain everyday situations.Read More »
Bad attitudes are contagious and they can be difficult to navigate. As a manager, what can you do with a staff member whose negative attitude is bringing down the whole team?The answer is simple: you focus on performance.
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It isn’t enough to simply teach all the proper safety procedures; organizations must also find a way to motivate employees to care enough about workplace safety to want to make it a priority on the job.Read More »