Posts in Creativity & Innovation

4 Steps to Stop Your Rebuttal Brain

Rebuttal thumbOur Rebuttal Brain can cause us to nix someone else’s idea before they’ve fully explained it.  Here’s a great article on how to wrestle your Rebuttal Brain into submission!

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Aug 23, 2017

Ten Talking Points to Get your Team’s Creative Juices Flowing

Creativity ThumbnailSome think creativity belongs to artists and musicians — that it can’t be found in an office. How wrong they are.

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Apr 4, 2017

Sales Culture and Customer Service: Perfect Together!

B&WThumbGreat customer service is a vital subset of a great sales culture--two processes that fuel one another.

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Nov 3, 2015

The Many Benefits of Adult Learning

HornThumbWe’re learning all the time. We can take an active role in it--decide what we want to learn. Or, we can just absorb what we hear on TV or from friends.

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Oct 27, 2015

Using Employee Engagement Surveys to Boost Customer Satisfaction and Loyalty

EngageThumbSatisfied and engaged employees are essential for customer satisfaction, retention and loyalty. Listen to your employees and take action on their feedback.

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Oct 12, 2015