Posts in Customer Service
To be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountabilityRead More »
Customer service videos are a great tool for trainers and managers to energize their team AND teach them the skills they’ll need to provide the kind of superior service that keeps guests coming back.Read More »
It's important to keep customer serivice training material fresh and interesting— and humorous customer service videos are a great way to accomplish that.Read More »
Explore the following training videos that can help government and education employees learn great customer relations skills.
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Being opaque about costs, making customers wait, and failing to deliver on promises all indicate disrespect.Read More »