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The Practical Coach 2
reviewed by 3 people
Michael Phelan - Training Manager
As a professional trainer for almost fifteen years supporting HR departments, I've always found it difficult to find effective, well-produced videos to use for leadership training topics. A rare exception would be this, The Practical Coach, title which I've used as part of manager training in three different organizations over the course of several years. Clear, memorable and realistic models and scenarios. Best utilized with a role-play exercise shortly after to practice and reinforce the steps.
Niki Patel - Training Specialist
Great video! I like this one better than the first one. It is easy to follow and best thing is that it is real examples. These are situations that occur every day at work. I think the more difficult thing to address is personal hygiene and this video gave a great way to deal with it. No one wants to be told they smell bad. People will be defensive when they are told this because it's embarrassing. The video can help managers address this issues with a little more caution. Managers are better able to address the issue without getting themselves into an uncomfortable situation. Or worse, a legal situation.
Kathy Klein - Crescent Electric
Very good instructional design--graph at beginning grabs people's attention. Going back to the graph throughout helps drive home the point that coaching is something everyone needs at various times for various reasons. There are both positive and negative examples to show both what to do and what not to do. I preview dozens of training videos each year and purchase only a handful. This is the best I have seen for quite some time. The actors seem like "normal" people. Some of the negative examples may be a bit exaggerated, but they are still quite useful for teaching best practices in coaching.
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