Communication Counts: Speaking and Listening for Results
COMMUNICATION VIDEOS | a CRM Release
Program length: 19:00

The cost associated with poor workplace communication is staggering. 70% of small to mid-sized businesses claim that ineffective communication is their primary problem. Employee misunderstandings in large organizations are said to run $624 per employee per year (or $62.4 million per year for an organization with 100,000 employees). In light of these statistics, there is no doubt that training designed to improve basic workplace communication is worth doing!

Learn to recognize six common communication errors and the practical tips to avoid them.

  • Problem 1: Lack of clarity, or incomplete information provided, when communicating
    Impact:
    Opens the door for the "receiver" to misinterpret the message or make faulty assumptions. This is the root of many misunderstandings.
  • Problem 2: Ineffective listening (or reading)
    Impact:
    The speaker/sender's message is missed in whole or part. Vital information the speaker/sender assumes has been communicated has, in fact, not been received.
  • Problem 3: Using the wrong approach, method, or timing when delivering a message
    Impact:
    Conflicts arise (especially when email is used inappropriately). Important work, assigned the wrong way or at the wrong time, is not done correctly.
  • Problem 4: Lack of assertiveness in communication
    Impact:
    Instead of voicing their true needs, wants, or concerns, employees force others to guess or make assumptions. This is highly inefficient and tends to lead to conflict.
  • Problem 5: Too much multi-tasking and too many distractions
    Impact:
    Work is often not done as well as it could have been; mistakes are made.
  • Problem 6: People don't realize how their communication style affects others
    Impact:
    Individuals are off-putting to co-workers because they don't realize how things like brusqueness or sarcasm can be misconstrued. Morale, teamwork and productivity suffer.
Viewers observe two leaders of a small, but growing, organization as they put themselves through an online crash course on workplace communication.


Languages: English

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Purchase $745.00
Purchase $745.00


If you need more information or have any questions, please contact us at 1-800-408-5657.

This program is available through Online Business Learning, our streaming subscription platform which offers over 2000 premium streaming and eLearning courses, 24/7, for a low monthly price. READ MORE about it, or call at 1-800-408-5657 us to set up a FREE 30 DAY TRIAL today!

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.
FLEXIBLE, PORTABLE

ONLINE TRAINING

Have access to over 2000 Premium Training Programs with our Online Subscription Service. Or choose one program with our Single License Option.

The choice is yours.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Communication Counts: Speaking and Listening for Results
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...


JOIN FOR FREE