CRM Learning is now part of Media Partners!

In January 2017, CRM Learning became part of the Media Partners family. If you’re looking to preview or purchase CRM Learning titles...you’re in the right place!

Find specific CRM-produced titles in the list below, or enter the title into our site Search box.

For more information, or assistance with previewing or ordering, please use live chat or call us at (800) 408-5657.

The Abilene Paradox

A CRM Release

All-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to.

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A Peacock in the Land of Penguins

A CRM Release

A Peacock in the Land of Penguins is a fun, award winning animated training video which covers diversity, communication, team building and empowerment. 

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It's a Dog's World

A CRM Release

When man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video provides great lessons on patient satisfaction.

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A Leader's Guide to Delegating

A CRM Release

What's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.

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Groupthink

A CRM Release

Centered around the story of the Space Shuttle Challenger, this award winning film explores the phenomenon that occurs when a group of people seek unanimous agreement, in spite of differing opinions and facts.

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Accountability That Works!

A CRM Release

Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.

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Mad About Customer Service

A CRM Release

Shows CSRs that, when situations go from bad to horrible, how you treat the customer is just as important as solving the problem.

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Respectful Workplace Basics Set

A CRM Release

When everyone in the organization practices the skills presented in these videos, individual and team performance improves, harassment and discrimination are prevented, and employee satisfaction increases.

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Positive Discipline

A CRM Release

Positive Discipline provides managers with a straight-forward 5-step process for resolving tough performance problems in a win-win manner.

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Respectful Workplace: It Starts With You

A CRM Release

Suitable for employees at all levels of the organization, this video’s skills points deal with avoiding different types of discriminatory and disrespectful behavior while acting in ways that build people up (not tear them down).

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