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    An Inside Job Training Video Teaches the Learner To....
  • Identify your internal customers
  • Consult them about their needs
  • Serve them as though they were external customers

An Inside Job training video


Languages: English
Length: 24:00

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Everyone in an organization forms part of a customer-service chain, which effects not only external customers, but every internal customer within the business as well.

An Inside Job is a hilarious, over-the-top training video set in a hospitality location. A detective is called in to investigate mis-management, and identifies how problems between departments and poor service to internal customers, is actually letting external customer service down.

Purchase Package Includes

  • 1 An Inside Job training video
  • 1 Leader's Guide
  • 1 Diskette with Participant Worksheets
  • 1 Diskette of PowerPoint slides
  • 1 Self-Study Workbook on Diskette

Demonstrates why and how people across a customer-facing organization must put internal customer care into practice. Everyone in an organization forms part of a 'customer-service chain', which leads from dealing with customers right through the business.

 

 

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Produced by Video Arts

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A preview is a free evaluation copy of a training program for you to keep and review for 7 days. It's purpose is to aid in your decision-making process. It is not intended for training.