I'll Be Back
CUSTOMER SERVICE | a MEDIA PARTNERS Release
Program length: 25:00

Your business is not what you sell, it's who you serve. When you take care of the customer -- doing everything you can to meet their expectations -- they're sure to utter those three magic words..."I'll be back!"

For more than 30 years, restaurateur, Bob Farrell, EXCELLED in an industry that has an 80% failure rate.

Opening more than 150 restaurants without a single failure, including the enormously popular Farrell's Ice Cream Parlors of the 1970's, Bob Farrell is a master at serving the customer. In I'll Be Back!, Bob Farrell, called by many, "the most impassioned customer service guru of our time," shares his unique insights and passion for service with heart-felt conviction.

As an added feature, Bob Farrell interviews his good friend Jack McMillan, former co-chairman of Nordstrom, a company cited more than any other as the gold standard for customer service.


Languages: English, French, French Canadian, Portuguese (subtitle), Spanish

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Purchase $645.00
Rental $350.00
Purchase $645.00
Purchase $595.00
Purchase $595.00
Purchase $595.00

This program is available through Online Business Learning, our streaming subscription platform which offers over 2000 premium streaming and eLearning courses, 24/7, for a low monthly price. READ MORE about it, or call at 1-800-408-5657 us to set up a FREE 30 DAY TRIAL today!

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.
FLEXIBLE, PORTABLE

ONLINE TRAINING

Have access to over 2000 Premium Training Programs with our Online Subscription Service. Or choose one program with our Single License Option.

The choice is yours.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
I'll Be Back
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...


JOIN FOR FREE