Lila’s Story
Program length: 14:00

Customer satisfaction does not happen accidentally. Lila’s Story shows that exceptional service involves deliberate actions on our part to identify and then promptly, effectively satisfy customer expectations.

Lila’s Story is that of a veteran healthcare employee who reflects on those she has treated. Ultimately, Lila realized that over the years she lost the ability to truly care about the people and families behind the illness; until the day she became a patient.

Exceptional customer service is the only thing that will differentiate your business from your competition. Give a gift to your healthcare professionals and share with them, Lila’s Story. Your facility will become symptom-free of bad habits and poor customer service.


Languages: English, Spanish

 

A DuPont release

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Purchase $395.00
Rental $105.00
Please click the checkbox of the product(s) you would like to order, then click Add to Cart.
FLEXIBLE, PORTABLE

ONLINE TRAINING

Have access to over 2000 Premium Training Programs with our Online Subscription Service. Or choose one program with our Single License Option.

The choice is yours.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Lila’s Story
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...


JOIN FOR FREE