





Languages Available: English
Length: 11:00
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There's no doubt about it. Good customer service is as simple as common courtesy. But common courtesy can be hard to find these days.Nothing illustrates this more effectively than Remember Me?, one of the best customer service training videos on the market. Updated for 2000, this 3rd edition Remember Me? training video continues to instill a timely and timeless message: treat the customer as an individual and you will be rewarded with loyal patronage for years.
A hapless, harried customer. That's who you'll meet in Remember Me: A customer just like you who turns to businesses like yours and receives less than ideal service (to put it mildly). Here's a customer who has been doing business in the same places for years and yet is treated like a stranger - and worse. A customer who is about to be fed up and take his business elsewhere - and share his negative experiences with friends and associates. Because not all customers complain. Some simply take their business elsewhere.


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