- HOW TO GET A STANDING OVATION
- Come to Perform
- Set the Stage
- Connect with Your Audience
- Leave Your Baggage at the Door
- Pick Each Other Up
WE'RE IN THE BAND
A MEDIA PARTNERS release
Languages Available: English, Spanish, French Canadian
Length: 10:00
THE PAPERBOYS, a popular Northwest folk rock band, have a clear vision for building their fan base and achieving success. Their process of turning customers into cheering fans applies to any enterprise that relies on teamwork and customer service to succeed.
-Doug Partain, San Antonio Water Systems
-Dan Walker, Dir. National Training and Development, Little Caesars
With plenty of music and upbeat energy, this fast paced program highlights employees at all levels. From a police chief to a head chef, all tell how they "come to perform" in their world. You'll meet the nurse who "steps on stage" the minute she steps off the elevator, the waiter who "leaves his baggage at the door" in order to be a "rock star" for his guests. You'll hear how one healthcare professional helps her teammates get through a tough day and why the cheerful grocery clerk considers both her customers and her teammates to be her "audience."
"WE'RE IN THE BAND" is one of the best inspirational training programs on teamwork and customer service we've seen in a long time.
Purchase Package Includes
- "WE'RE IN THE BAND" is a complete training package that includes:
- "WE'RE IN THE BAND" 10 min. program on DVD
- Leader's Guide with follow-up discussion questions on CDROM
- Customizable PowerPoint presentation
- 10 Pocket Reminder Cards
- 1 ALL ACCESS PASS with custom lanyard
- BONUS MUSIC VIDEOS from THE PAPERBOYS which can be used to set the tone of the meeting or during breaks.
This upbeat motivational program is designed to be a fun training experience for your entire team!
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| Suggested Uses: | Employee training and development |
| Business Needs: | Impacting the bottom line through outstanding customer service and strong team work; increasing productivity and improving employee morale through team-building and accountability. |
| Training Needs: | Customer service, teamwork, personal responsibility |
| Audience: | All employees and managers |
"WE'RE IN THE BAND" is an engaging show that illustrates how customer service and teamwork are critical to a band's success. As the members of the band, THE PAPERBOYS, discuss what makes them successful, your employees will learn how the band's approach to their audience and one another parallels customer service and teamwork in your world. Band members' candid dialogue and comments from people in other industries and professions will help your employees identify specifically what they need to do to earn a standing ovation from your customers.
If you've ever been to a show that ends with a standing ovation, or a concert that ends with everyone on their feet applauding for an encore, then you know what it feels like to be part of that energy. To be part of a connection. If you're looking for a way to bring that same excitement, satisfaction, and energy to your work group, then you've come to the right place!
"WE'RE IN THE BAND" is a fun, high-energy video that shows your team how to work together to earn a standing ovation from your customers. The music and concert clips make it upbeat and fun to watch; the employees in other industries and professions make it real. I loved this video and your team will too.
As members of the band, THE PAPERBOYS, discuss what makes them successful, your employees will learn how the band's approach to their audience and one another parallels customer service and teamwork in your world.
The Leader's Guide is clear, concise, and easy to follow. Best of all, it provides two training options: a 1 1/2 -hour workshop or a 30-minute staff meeting with follow up. Whether your employees need a whole new way of looking at service in your industry, or a refresher course on what customer service and teamwork look like, this program is for you.
- Employees from various professions talk about how they apply the band's philosophy
- Memorable, practical learning points that employees can immediately apply to their jobs
- Upbeat music and genuine, likable band members
- Fun training package offers an ALL ACCESS PASS and "WE'RE IN THE BAND" neck lanyards to reinforce the learning
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