Four Generations: The Greatest Potential

Languages Available: English, Spanish, Portuguese

Length: 21:00

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With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. But these differences need not be barriers to a bigger bottom line.

Four Generations: The Greatest Potential helps traditionalists, baby boomers, generation X'ers, and generation Y'ers in your organization, bridge the generation gap and improve relationships critical to business and personal growth.

Video Synopsis: The program uses several scenarios to show how inter-generational differences are played out in the workplace. One focus is on a conflict of values as two colleagues heatedly discuss to whom they should assign a big, lucrative account. On the one hand is Stuart, a baby boomer who values Bob's loyalty to the company, his responsibility, and his solid numbers. On the other is Glenda, a Generation X'er who prefers Jenny's creativity, street smarts, "through-the-roof" figures, and results-driven mindset.

In other re-enactments, Glenda the Generation X'er and Jenny the Generation Y'er illustrate the differences in communication styles; Ted the traditionalist takes Glenda's incessant questioning as disrespectful; and Stuart the baby boomer fails to grasp and disapproves of why an intern applicant inquires about career development, job benefits, and the portability of those perks.

Four Generations: The Greatest Potential steps back to examine each of these situations. A host-narrator explains the dynamics involved and how they generate misunderstandings and heated discussions. The program ends as the four generations come to a better understanding of one other and resolve their earlier differences.

1 Program on DVD and ON BACK ORDER: a comprehensive leader's guide, PowerPoint Presentation on CD-ROM and Four Generations: The Greatest Potential handbook.