Government & Aerospace
Meet Sue, our Government and Consumer Products Specialist!Sue Malloy
Government and Aerospace Specialist. Also serving Energy
Direct Line: 800.705.2982
E-mail: sue@media-partners.com
As the Government Specialist at Media Partners I work closely with Federal, State, and Local Government Agencies as well as the Military.
My approach is simple. I will listen to your unique needs to assist in selecting video training programs to meet your objectives and budget. My goal is to save you time and try to find just the right "fit" for your organization. Whether you are in the market to purchase now or waiting for budget approval, I am always glad to help.
I would be delighted to chat with you about your training programs and topics of interest. Please give me a call or e-mail me at sue@media-partners.com. I look forward to hearing from you!
Here are recommended films, based on frequently requested topics of interest:
My Favorite Videos
Give em the PICKLE!
Bob Farrell is so endearing, his stories motivate me to go the extra mile for all my clients.
What's Your Pickle?
This customer service video picks up right where Give 'em the Pickle left off! This time, Bob Farrell is out on a road trip, collecting inspiring pickle stories from real-life companies, just like yours, who provide outstanding Customer Service. These fun-filled stories not only exemplify the pickle philosophy, they also add fresh new insight into how your own team can give ‘em the pickle.What you should know...
- Bob’s humor and energy will keep learners engaged
- Four Easy-to-remember learning points
- Memorable stories that are easy to translate into practice
Let's Get Honest: A Sexual Harassment Training Package
Two engaging videos and a comprehensive Trainer's Resource Guide combine to form this dynamic training package. The Let's Get Honest video will help your employees filter their behavior while the interactive He Said She Said video lends itself to discussion building exercises.
Keeping the Good Ones video
This is my #1 pick for organizations that are experiencing issues with attrition (i.e. Baby boomers retiring) and retention. The Keeping the Good Ones video offers valuable management and coaching techniques.
Harassment Is Video - Government Version
Ensure that your people are toeing the line and creating a respectful work environment. Through this course, your employees will learn the various forms of harassment, understand their negative impact, apply preventive guidelines, and know appropriate response measures if they witness or become victims of harassment.
So HELP Me video - Supervisor Edition
Exceptional service thrives in an environment where employees are encouraged and supported. This very effective customer service / coaching video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. It's a great addition to your customer service library.
So HELP Me video - Employee Edition
We really like this program. It's a well-executed and comprehensive training video that presents realistic problems that can frustrate both customers and employees. It then provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. It's a quality program that's worth seeing.
Quality Service in the Public Sector Series
A customer Service training video tailored specifically to government and public sector establishments! Show your employees how to create a satisfied customer every time! Go through the scenarios and watch your service repertoires grow!
Harassment The Real Scene
Harassment: The Real Scene will raise awareness and leave no doubt in the minds of employees about the importance of harassment prevention in a respectful workplace.
Ethics: The L.O.G.I.C. of Right Training Video
This new training video is designed to sort out those ethical dilemmas in the workplace that we just aren't sure of how to handle. Common ethical dilemmas are presented along with all of the rules and regulations you need to be familiar with to protect your workplace from unethical behavior.
Compliance Bundle
Three of our best selling compliance videos, bundled together to save you 20% off the individual purchase prices! Let's Get Honest, In This Together and Moment of Truth address a variety of issues from Sexual Harassment to ethical dilemmas. All 3 create a powerful training package sure to enhance your compliance training curriculum.
A CLEAR PICTURE: Harassment in the Public Sector
This program will gives each employee a very clear picture when it comes to their role in preventing and reporting harassment.
LEAKPROOF: 8 Privacy Principles
Strengthen customer trust, tighten privacy policies and increase your bottom line with this comprehensive program featuring eight proven guidelines given by the Organization for Economic Cooperation and Development (OECD).
Please Respect My Generation! - 5 Generations at Work
All five generations discuss their own generational traits and that of their coworkers. Learn to communicate better, deal with change, increase productivity, and develop a more respectful workplace...unity at work for people at all stages of life.
Is It Bias? Making Diversity Work
This NEW and extensive, 3 part diversity training package is based on the book Making Diversity Work, which Training Magazine praised as “A great resource for anyone seeking to create or refresh their diversity program.”
Harassment For Managers: A New Look
Figuring out what's harassment and what isn't can be complicated. For one thing, many of its forms are subtle. For another, harassment has taken recent forms which do not easily fit traditional understandings of the idea...
Leaders of Character: Leadership-The West Point Way
West Point has historically produced phenomenal leaders because of the emphasis it places on character development. This program takes us behind the scenes at the military academy and then into some of the country's foremost private and government organizations where West Point graduates now work.
Attitude Virus: Curing Negativity in the Workplace
One bad attitude, like one bad apple, can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
Employee Wellness: A Way of Life - For the Public Sector
This program explores the importance of wellness - the state of being at your physical, mental, emotional and spiritual best - and shows practical, every day steps employees can take towards achieving wellness.My Featured Film of the Month:
Everyday Creativity by Dewitt Jones - : I highly recommend this film if your organization is undergoing restructuring, dealing with change, or looking for fresh perspectives. Dewitt’s breathtaking photography and motivational messages will captivate your audience.
Did you know?
Diane Marinacci at the General Services Administration prides herself on finding customer-service oriented team members through a thorough hiring process. She doesn't stop there, though. Her "round-table" meetings build team unity, and her desire to support her staff through training and encouragement have created a productive office with happy customers. To read about Diane Marinacci's story, please click on this link: http://www.govleaders.org/gallup_government2.htm
Motivating your staff is such an important part of leadership. In a short excerpt from John Baldoni's book Great Motivation Secrets of Great Leaders, he discusses three important elements of motivation: Energize, Encourage, and Exhort. I found this brief section of Baldoni's book to contain great key points and the end of the article offers some great questions to ask oneself. Here's the link: http://www.govleaders.org/motivation_secrets.htm
Are you looking for more "pickle" support materials to complement your training with Give 'em the Pickle and/or Leadership Pickles videos? Please visit our Give em the Pickle web site!
Media Partners is a small business established in 1993.
We are CCR registered: DUNS # is 943312538
NAICS Codes offered: 512110 and 611430
SIC Codes offered: 7812 and 8299
Government and volume discounts are available. Please call me for a quote.
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