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Give em the PICKLE!

A Media Partners Release

This customer service video is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers." Bringing the enthusiasm and profound wisdom of Bob Farrell to your next meeting is a sure-fire way to transform your team into a bunch of pickle-givers!

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It's OKAY to be the BOSS with Bruce Tulgan

A Media Partners Release

Best-selling author and management consultant, Bruce Tulgan, has proclaimed that the days of "hands-off" management are over! This riveting new release is a call to action for all managers and leaders to fight the under-management epidemic and to become the boss their employees appreciate and ultimately deserve.

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What Do You Say?

A Media Partners Release

The What Do You Say? video is a unique program that boldly addresses awkward, difficult, and even uncomfortable Customer Service situations by offering employees the right words to say when they're in these encounters. Presented from a customer's perspective, this video will reinforce your service standards and enhance any Customer Service training you currently provide.

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He Said, She Said

A Media Partners Release

It would be hard to find a program more realistic in its examples and more probing of our preconceptions regarding what is and is not sexual harasment than He Said, She Said.  Very interactive, it offers a wide range of industry settings and training modes.  Available in DVD and a great Online Training experience.

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Is Good Enough?

A Media Partners Release

Combining dynamic graphics, captivating music, and striking images, this motivational 3-minute meeting opener explores what would happen if 99.9% were the acceptable standard of excellence.

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In This Together video

A Media Partners Release

Through the lens of real situations, the In This Together video addresses a wide range of issues from gossip to sexual harassment and invites team members to make good choices at work. This best seller also polls viewer's opinions on the problems surrounding harassment and respect.

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The Leadership Pickles video

A Media Partners Release

Your employees want and need certain things from you as their leader. If they get those things, those Leadership Pickles, they'll follow you and achieve great things. But if they don't get them, their belief and respect for you as a leader may begin to slip. Join Bob Farrell as he reveals how your leadership can model the pickle philosophy for your team. According to Bob, "Leaders are those who SERVE the people who SERVE the customer."

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The Right Words at the Right Time...Customer Service Recovery for Business

A Media Partners Release

In business, it is typically not the problem that loses the customer, but the solution. Does your front-line staff know what to say in the heat of the moment? Customers can be difficult at times, this great new training course can help!

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WE'RE IN THE BAND

A Media Partners Release

Go on tour with, THE PAPERBOYS, a popular Northwest folk rock band and find out how they combine preparation, teamwork and connecting with their audience to grow their fan base and achieve success. WE'RE IN THE BAND is a great way to re-energize your employees and inspire them to, "come to perform," everyday.

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Let's Get Honest: A Sexual Harassment Training Package

A Media Partners Release

Let's Get Honest: A Sexual Harassment Training Package is a bold new approach to sexual harassment training that addresses the sexually charged tension between our social lives and our work lives. Can you check your sexuality at the door? Let's Get Honest shows you how.

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The Practical Coach 2

A Media Partners Release

NEW RELEASE. The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times; When you observe GOOD work, POOR work, and a DEAD END road.

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The Right Words at the Right Time... Customer Service Recovery for Government

A Media Partners Release

In the heat of the moment, this program will empower public sector employees with a clear and memorable checklist of service recovery tools and techniques. From showing empathy and truly listening, to using permission phrases and presenting options to angry customers, employees will learn how to match the signals they send to the words they say.

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The Unified Team

A Media Partners Release

Team conflict can take on many different forms such as belittling, blaming, backstabbing, and bickering. The Unified Team offers tools to help leaders overcome these problems, and promote a sense of unity within their teams.  Ideal for team leaders, supervisors and managers.

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Pickle Bundle

A Media Partners Release

A trio of exciting and fun pickle-themed shows, bundled together to save you 20% off the individual purchase prices! . These Pickle Principal infused programs will help employees serve their customers with enthusiasm and caring. And help leader's "serve the people who serve the customers!" A motivational must-see trio for everyone.

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The Guest 2nd Edition video

A Media Partners Release

What makes The Guest 2nd Edition training stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market.

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The Right Words at the Right Time... Customer Service Recovery for Leisure

A Media Partners Release

In the leisure & hospitality industry, when a guest is unhappy with the product or service they've received, often it's one employee who becomes the face of the company to resolve the situation. When things get difficult, this memorable program will empower your staff with clear and practical service recovery tools and techniques From showing empathy and truly listening, to using permission phrases and presenting options to angry guests, your leisure staff will learn how to use the right words at the right time.

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The Right Words at the Right Time... Customer Service Recovery for Retail

A Media Partners Release

In retail, it is typically not the problem that loses the customer, but the solution. When things get difficult, this memorable program will empower front-line retail employees with a set of clear and practical service recovery tools and techniques. From showing empathy and truly listening, to using permission phrases and presenting options to angry customers and guests, your retail staff will learn how to use the right words at the right time.

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The Difficult Guest

A Media Partners Release

This best-selling video package has become the gold standard for how to handle difficult customers. Using a variety of comical characters and customer service scenarios, The Difficult Guest lays out an easy to follow four-step plan to turn volatile situations around and win customer loyalty. It's a hilarious, fast-paced show that entertains and teaches at the same time.

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The Right Words at the Right Time... Customer Service Recovery for Healthcare

A Media Partners Release

Having the exact words handy in a tense situation, and knowing how to say them, can make all the difference. This valuable training equips your healthcare staff with a step-by-step process for turning frustrations or complaints into understanding and solutions. When dealing with patients or family members who may not be at their best, it is all the more important that your staff is at their very best, and ready with The Right Words at The Right Time.

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Not Everyone Gets a Trophy with Bruce Tulgan

A Media Partners Release

Widely regarded as the foremost expert on young talent in the workforce, Bruce Tulgan debunks the common myths surrounding Gen Y'ers in the workplace and provides a proven step-by-step guide to engaging, developing and retaining this young, high maintenance group of employees.

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What's Your Pickle?

A Media Partners Release

This customer service video picks up right where Give 'em the Pickle left off! This time, Bob Farrell is out on a road trip, collecting inspiring pickle stories from real-life companies, just like yours, which provide outstanding Customer Service. These fun-filled stories not only exemplify the pickle philosophy, they also add fresh new insight into how your own team can give ‘em the pickle.

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ACTIONS Speak! Behavioral Interviewing with Dr. Paul Green

A Media Partners Release

Based on the time-tested truth that, "past actions predict future performance," this fresh new approach to legal and effective behavioral interviewing from Dr. Paul Green, takes learners through a practical step-by-step process of finding the right candidate for any position.

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The Conflict Resolution Package

A Media Partners Release

This is a new combination packaging of 2 of our best-selling programs: The Unified Team and In This Together. Use this powerful training package to deal with the cause and cure of conflict within teams.

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Painless Performance Improvement

A Media Partners Release

Are you looking for a simple, yet proven technique to help employees improve their performance without  drama, pain and conflict? Look no further than this training comedy focused specifically on the challenges of developmental conversations.

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How to Connect in Business in 90 Seconds or Less

A Media Partners Release

Your company and your employees will definitely reap benefits from this video's message of making positive connections long after the video has ended. Best of all, employees will be able to immediately transfer the learning to their workplace, especially when the learning points are reinforced and practiced in a workshop setting. Nicholas Boothman's enthusiasm is contagious.

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Change and Innovation Through Brainstorming with John Sweeney

A Media Partners Release

A changing economy brings the challenge of innovation to the doorstep of every business. As work teams gather to come up with ways to "do more with less," this new video brings a sense of optimism and energy that will kick off your search for solutions.

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Moment of Truth Video

A Media Partners Release

Moment of Truth will help your organization promote a culture of honesty and ethical behavior. It features realistic settings, from employee theft to false financial reporting and provides employees with four practical questions they can apply to any ethical dilemma.

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Compliance Bundle

A Media Partners Release

Three of our best selling compliance videos have been bundled together to save you 20% off the individual purchase prices! Let's Get Honest, In This Together and Moment of Truth address a variety of issues from Sexual Harassment to ethical dilemmas. All 3 create a powerful training package sure to enhance your compliance training curriculum.

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How to Connect in Healthcare in 90 Seconds or Less

A Media Partners Release

Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this training is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will likely feel motivated and ready to immediately transfer their learning to their workplace.

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It's a Dog's World

A brand new version of this healthcare-specific training video! Best seller, It's A Dog's World shows the viewer the best way to ensure superior patient service - and a better bottom line.

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Cultural Competency: Just Good Healthcare

Cultural Competency: Just Good Healthcare teaches employees communication skills which will help them clearly explain details of healthcare topics to a variety of cultures; strengthen their awareness of the communities they serve; and improve the patient-centered care your facility offers.

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Harassment Is - Healthcare Version

Harassment Is - Healthcare Version is an informative training tool that helps healthcare employees to understand and relate to the personal and the professional ramifications as a result of harassment.

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Voices of Truth

A Media Partners Release

This beautiful new Media Partners meeting opener features engaging quotes from philosophers, historians, and world-famous leaders.

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What Do You See?

What Do You See? highlights the importance of seeing every patient as an individual, interacting with them, and treating them with compassion.

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Working with you is Killing Me Video

From chronic complainers to idea stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day -- and your life! Let this training help employees stay sane with several helpful tips.

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6 Principles to Negotiate Anything with Ed Brodow

A Media Partners Release

It takes courage to negotiate. It's a life skill that each of us need, but many lack. Ed Brodow's 6 Principles to Negotiate Anything lays out a practical, easy-to-follow approach to negotiating; it gives participants the opportunity to hone their skills so they can negotiate successfully at work and in life.

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The Practical Coach video

A Media Partners Release

Direct and sincere, the title of The Practical Coach video says it all: "Practical" advice for coaches who care about their team members and are willing to encourage, correct and challenge them to greatness. In other words: "Coaching is the process of letting people know that what they do matters to you." It’s no wonder that it’s one of the best-selling coaching programs in the industry.

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The Art of Networking

A Media Partners Release

Ever wonder why some people seem to know everybody? How do they walk up to a group of complete strangers at a conference and fit right in? Why do decision makers always take their calls? The Art of Networking will teach you how to use innovative communication ideas to help you grow your business.

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The Front of the Class

A Media Partners Release

The Front of the Class video is a touching management training film full of wit and wisdom that draws on school classroom recollections to teach and inspire new supervisors on the qualities of a true leader.

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Keeping the Good Ones video

A Media Partners Release

This management training video should simply be considered Management 101. This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." Whether you're a new manager who is learning the ropes or a seasoned manager who wants a fresh perspective on what managing people is all about, this video is a must-have for your library.

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BBP In Your World: Don't Risk It

This program can help any healthcare facility reduce the risk of BBP exposures on the job. Your staff will learn to use standard precautions, personal protective equipment and other safe work practices.

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HIPAA: Do The Right Thing!

Privacy is paramount in the healthcare industry. This training program will give you the basics of HIPAA, help you understand your rights and responsibilities, as well as the rights and responsibilities of your  patients! 

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HAZCOM: In Sync with GHS

The new Globally Harmonized System of Classification and Labeling of Chemicals (GHS) standard is addressed along with focused material on the classes of hazards, shipping container labels and MSDS.

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GHS Labels and Safety Data Sheets

OSHA is requiring that employees are trained by December 1, 2013 on the new GHS label elements and safety data sheets format to facilitate recognition and understanding. Make sure your staff remains focused and informed with this training.

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Legal Social Media at Work

Social Media has gradually become an intricate part of today's modern workplace. Make sure your employees and management are aware of the legal risks they face regarding posts, comments, tweets and the like.

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Spill Prevention & Control: Insuring A Safer World

This bestselling training course covers the SPCC and its requirements, prevention strategies, measures for containment of spill, and also explains what materials should be used for stopping and cleaning up.

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Fire Safety: Alert, Aware, Alive

Would your employees know what to do if a fire broke out in your facility? This DVD features  life-saving information on the different types of fires, how they can be prevented and what to do in the event of fire.

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Fire Extinguishers: Your PASS to Safety

When fire breaks out, you have only seconds to respond. This DVD features first class training on fire safety and will give your employees accurate and concise annual training on how to use fire extinguishers.

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Back in Action

Help improve awareness and cultivate individual responsibility when it comes to back safety issues. This program covers basic anatomy of the back, warning signs of potential injury, risk factors, and most importantly, preventive measures.

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Forklift Safety Training Package

OSHA Forklift Safety Standards (1910.178) requires operators complete mandatory safety training before operating forklifts. This compliance package includes Forklift Basics: Safe From The Start and Forklift Maneuvers: All The Right Moves, ten employee handbooks that correspond to each program and a Compliance Guide.

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Street Smarts

Avoiding accidents and distractions requires street smarts. Have your employees brush up on their driving safety knowledge with this fast-paced training.

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Arc Flash: Live To Tell

Ensure your workers never experience the devastation of an arc flash explosion. This training program will help bring you and your workers up to speed on the 2009 version of NFPA 70E.

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Legal E-Mail and Text Messaging at Work

E-mail has become one of the top forms of communication at work. This brand-new October 2013 production covers every legal aspect of email in the workplace. 

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Workplace Violence: Looking Out for Each Other

Alert employees to the less newsworthy but equally damaging forms of workplace violence, such as threats, intimidation, harassment, bullying, and domestic abuse. 

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Diversity: Respect at Work

Deliver this powerful lesson to your organization and develop a more diversity-friendly culture with this program that helps employees understand, accept, and value differences. 

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Generations: M.E.E.T. for Respect in the Workplace™

Tackle the complexities of effectively working in and managing a multi-age workforce. This training helps both employers and employees to minimize generational conflict, promote respect and strengthen communication.

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It's Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace

Employees must understand that there is far more to workplace harassment and discrimination than just sex. This program will detail the ever changing range of behaviors that lead to hostile work environments and the legal threats companies and organizations may encounter.

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Johnny the Bagger®: A True Story of Customer Service

To fully address consumer needs one must exude passion, motivation and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.

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Open Mind, Open World: Improving Intercultural Interactions

This new release on improving intercultural employee relations will serve to boost productivity by developing cultural capability and navigating today’s global workforce.

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Travel Safety: Know Before You Go

This new release for workplace safety covers pre-trip planning, hotel safety precautions, and potential transportation concerns.

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Sulfuric Acid: Safe Handling

This program will show your employees how to work safely around sulfuric acid, highlight safety practices to prevent exposure, and demonstrate safe unloading practices of this highly hazardous material.

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Bloodborne Pathogens: Just the Facts

This course helps workers comply with annual training on bloodborne pathogens as required by OSHA and covers everything you need to know with regards to bloodborne pathogens and safety precautions to prevent exposure.

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Bloodborne Pathogens: Take Precautions

When it comes to safety around bloodborne pathogens, no one can be too careful. Supply your employees with life-saving tips and everyday precautions to keep them safe in the face of potential exposure to bloodborne pathogens.

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Bloodborne Pathogens for Law Enforcement

The transmission of bloodborne diseases doesn’t have to endanger law enforcement personnel. Make sure your unit is up to speed on the latest measures to curb potential exposure to these deadly organisms.

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Bloodborne Pathogens for Fire and Rescue

Fire isn’t the only risk that firefighters and rescue teams face. Exposure to bloodborne pathogens poses a very real threat to health and safety as well. Train your teams on how to remain safe and free from exposure to deadly viruses.

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It's Your Back, Don't Break It: Back Safety for Home Care Workers

Learn to save your back by understanding how it works, how to prevent back problems with posture and exercise as well as safe lifting. Prevention is the safest way to protect employees from injury.

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VIOLENCE: Reducing Your Risk

A Media Partners Release

This program spells out clearly how to reduce your risk of becoming a victim. It teaches you how to avoid potentially violent situations; and how to form a plan of action for escape or defense if violence should occur.

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VIOLENCE: The Risk From Within

A Media Partners Release

Trained professionals in violence awareness and self-defense give expert advice to help the learner recognize the signs that can lead to potentially violent situations.

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Sexual Harassment: A High Price to Pay

A Media Partners Release

This compelling 2-part video series weaves together the dramatic story of one sexual harassment case with expert interviews to create a captivating and memorable message.

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Back Safety for First Responders

While EMTs, firefighters and law enforcement officers take care of others, it's up to you to have their back. The solid safety techniques and exercises demonstrated in this training will help them keep their back muscles strong and flexible.

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Employee Involvement: The Key to Safety

Encourage employees in all industries to take an active role in their safety. This program also makes a great addition to any OSHA Process Safety Management program.

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All For One: The Meerkat Way

This bestselling training is a comprehensive package designed to change the way we feel about health and safety. It is currently being used in more than 20 countries to train millions of employees, ensuring they exercise their right to go home safe and well at the end of each day.

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Pro-Active Safety in Action: The Total Quality Approach

Safety training must cover all the bases. Strike out dangers and knock a homerun for safety through the philosophies of Total Quality Safety Management.

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Strains and Sprains: A Public Concern

Don’t let sprains and sprains affect productivity in your workplace. Make sure that your workers understand the importance of proper body mechanics and prevent bad lifting habits amongst employees with this training.

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Lockout/Tagout: An Open & Shut Case

Lockout/Tagout procedures are mandatory per OSHA 1910.147 where equipment is used that can unexpectedly release hazardous energy during maintenance or operation. This course will help you comply and be safe.

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Stationary Scaffolds in Construction

Stationary scaffolds are a major part of many construction sites. This training will demonstrate how to work safely on and around stationary scaffolds to avoid falls.

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Shiftwork: Circadian Survival

In today’s fast paced world, it is not uncommon for organizations to run more than one shift or workers in certain industries to work longer than the standard eight hour shift. Make sure safety standards are upheld 24-hours a day.

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Service Reps: A Day in the Life

Service representatives are no strangers to working outdoors, but they must be aware of the many hazards present in order to remain healthy and productive.

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The Pro-Active Safety Committee: A Team for Success

Make sure your organization assembles a strong safety committee to assist in keeping your organization safe and accident free with this important training program.

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The S.T.O.P. Shop: Shrinkage Training and Orientation Program

The S.T.O.P. Shop provides loss prevention training specifically for retail associates.  The program covers many internal and external factors that affect shrinkage in retail stores.

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Leadership Feedback: What employees want to tell you...but don't!

Take a candid look at what employees truly think about their leaders and how that affects their work. Based on interviews with real employees, this honest and impactful program shows leaders how to generate the kind of employee feedback that really matters and helps them have a significant influence on employee productivity and commitment.

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Bloodborne Pathogens for Corrections

Corrections officers are charged with the task of ensuring prisoners remain behind bars, but can they prevent bloodborne pathogens from escaping? This training helps comply with OSHA 29 CFR 1910.1030.

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Building Your Team: Recruiting, Interviewing & Hiring

Finding and hiring the best associates is quite possibly the most important job of any retail manager. It's as simple as keeping your eyes open during day to day transactions with staff in the businesses that you shop at personally.

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Closing the Gap: Gender Communication Skills

Closing the Gap is a video-based training program that can help resolve communication problems for all employees in your organization.

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Everything You Always Wanted to Know About Management

Everything You Always Wanted to Know About Management is designed to equip your managers with the essential knowledge they need to get the results that your organization requires them to achieve.

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Workteams & The Wizard of Oz

Join renowned management expert Ken Blanchard as he observes teamwork through the adventures of Dorothy, Scarecrow, Tin Man and the Cowardly Lion trying to reach the Land of Oz. 

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Bloodborne Pathogens: Protecting Law Enforcement

The first step to disarming bloodborne pathogens is to learn about them. Law enforcement personnel are equipped to fight crime, but they shouldn’t have to worry about fighting off a deadly virus.

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Five-Star Selling: Easy Steps to Great Retail

Take new recruits to school on the sales process or give seasoned salespeople a refresher. This program covers greeting the customer, how to determine his or her needs, correct ways to present merchandise, effective means to validate the customer’s selection, and most importantly how to close the sale.

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Leadership Through Communication

Retail management requires constant skillset sharpening. This in-depth leadership training will enhance and develop the following skills: paraphrasing, giving performance feedback, facilitating meetings, and conflict resolution.

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Pit Crew Challenge: Driven to Perform

Learn how to apply lessons regarding clarity, collaboration and courage to your own team with this new and exciting leadership training program. 

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The Cuban Missile Crisis: A Case Study in Decision Making

As a company grows and expands, you will face difficult times. Often these challenges will require last minute, crucial, business altering decisions. But how will your team react under such times of pressure? Will they make the right choice or fail resulting in loss of income or worse?

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The Leader Inside

This inspirational leadership meeting opener uses beautiful imagery, inspirational music and quotes from leadership experts that will send you in the right direction to releasing the leader inside.

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You've Got Customers

This program is a creative way to get employees thinking about excellent customer service. A bowling team, of all things, sets a spectacular example for a customer service provider who is just starting out.

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Pro-Active Safety Attitudes: Target Zero

Aim for the highest safety standards and strive for zero accidents in the workplace. Buzz Aldrin inspires as he explains the leader’s role and value in a Pro-Active Safety program.

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Your Summit Awaits with Jamie Clarke

Join Jamie Clarke, Canadian mountaineer, adventurer, and Mount Everest explorer, in the revised version of Your Summit Awaits as he shares from the heart his incredible experiences on the mountain.

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You'll Soon Get the Hang Of It

Sometimes trainers can use a little training too. That's why You'll Soon Get the Hang Of It goes beyond demonstration to present the theory and simple psychology behind the captivating training scenarios it presents. Hugh Laurie puts the training in its proper context so that it can be broken down into steps and implemented in any type of workplace.

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Disposable Respirators: Exposure Control

This course helps your facility comply with OSHA’s Respiratory Protection Standard 1910.134 and covers the importance of respirator maintenance as well as inspection procedures including fit testing.

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I'll Be Back

A Media Partners Release

According to Bob Farrell, when you take care of the customer -- doing what ever it takes to make them happy -- they're sure to utter those three magic words..."I'll be back!"

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You Can Stop Harassment

QMR has developed a two program series to help train top level and associate level people on the ever important issues of sexual harassment in the workplace.

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You Be The Judge II

Keep your management team in the know about their legal limitations when hiring with this interesting and insightful legal video. Learn the specifics that can serve to potentially avoid costly legal action by your interviewees.

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Yes Lives in the Land of No

The Yes Lives in the Land of No video is the perfect meeting opener to kick off a performance management, motivation or sales training by helping employees understand the source of negativity both in themselves and in their team.

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Machine Guarding

Machines and processes pose additional risks for industrial workers. Make sure they recognize safeguarding, potential hazards, and safety control devices in order to be safe on the job.

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Would I Inspire Me?

Would I Inspire Me? is a leadership video that asks, 'what does it take to inspire a team?' It's not charisma. Rather, it's a set of leadership behaviors that provides motivation to employees and can be emulated.

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Working Without a Script

Well known for improv comedy, Second City Communications, in this program, teaches how the fundamentals of improvisation will help your organization communicate better, build stronger teams, and create a positive work environment.

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Without Regard

Without Regard...to Race, Religion, Sex, National Origin, Age or Disability helps unveil everyday stereotypes and assumptions about our diversity that are the basis for most discrimination claims.

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Winning Meeting Opener

Winning could be the ultimate in training commercials. This motivational meeting opener sells your employees an ambitious and energetic set of attitudes about success.

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Win Teams

Is your company going through change? Doubts and fears are part of the process, but this program can show your employees the positive aspects of change. Based on a true story, Win Teams should inspire any workplace dealing with change.

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Sales Reps' Safety: Empowered To Perform

Sales representatives earn a living amidst many dangers. Working on the road, they are at risk to robbery, assault and other mishaps. Take them down the road to safety with this training program.

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Who Sold You This Then?

When Charlie, a service repair man, is called out to a number of typical service scenarios, he manages to criticize everything that's important to his business - the products he services, his customer, the salesperson they originally dealt with and his organization itself...

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Who Cares?

Who Cares? is an exciting customer service training program that provides both the information and inspiration your staff needs to provide winning customer service.

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Who Are 'They' Anyway? video

The Who Are 'They' Anyway video is designed to help you and your organization make the shift from looking for a "them" to blame and accepting personal accountability.

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Incident Reporting: You Can Save A Life

This powerful, It's-A-Wonderful-Life program, stresses the importance of safety standards, identifies ways to control hazards and the highlights the necessity of reporting unsafe work conditions.

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Successful Selling

Most sales people think they know the sales process inside out: research the customer, identify the need, explain the benefits, overcome objections and ask for the order. It's easy in theory but it's harder in real life to apply that process in every type of sales situation, with every type of client. Successful Selling uses realistic and humorous scenarios to bring sales theory to life.

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What's Holding You Back? Meeting Opener

A great way to start or close any business meeting or training, "What's Holding You Back?" will put your staff in the right frame of mind for success.

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2009 H1N1 Influenza: What You Need To Know

The Swine Flu (H1N1) is an influenza virus that is causing serious illness in people all over the world. It is spreading from person-to-person in much the same way as regular seasonal influenza viruses spread. Separate fact from fiction and make sure your employees know how to protect themselves against this virulent disease.

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Workplace Violence: The Calm Before the Storm

When you identify the warning signs and potentially violent employees, you can successfully resolve conflicts and manage stress.

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Working Around Vehicles Safely On The Waterfront: Every Choice Counts

Working on the waterfront, maritime employees are at risk to hazards as pedestrians in their own workplace. Pedestrians meet incidents, getting run over or flattened by equipment. Help keep them safe with this course.

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Working Around Hazardous Materials On The Waterfront: Every Choice Counts

Don’t let the misuse and mishandling of hazardous materials sink your operations. This training will help you to establish safety measures to keep your business and employee health and safety afloat.

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Working Around Forklifts: A Pro-Active Approach

Always behave as if an accident might happen... this is the key to working safely around forklifts. This DVD program helps motivate employees to take this lesson seriously. It clearly illustrates how and why special precautions are necessary.

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Welding: Safe Work With Hotwork

Educate your workers on personal hazards, hazardous fumes and substances, and equipment safety when working with hotwork.

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The Climber’s Attitude

Beautifully set in Britain's Peak District, this training program captures the imagination while encouraging employees to take a fresh look around their workplace with a climber's "What If" attitude.

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Strains And Sprains: Avoiding The Pain

Reduce the risk of sprains, strains and MSDs among your workers. Keep your employees healthy and on the job with this comprehensive ergonomics and back safety training DVD.

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Slips, Trips, and Falls: Taking the Right Steps

Slips, trips and falls are a major cause of injury in the workplace. This high-impact training program shows how being aware of surroundings, practicing good housekeeping and using equipment properly can help you and your employees prevent slips, trips and falls.

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Scissor Lifts For Construction

Scissor lifts can provide a safe walking and working surface on construction sites; however, proper training is essential. This program will teach workers what they need to know.

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Confined Space Entry: Keeping Public Employees Safe

Confined spaces present numerous hazards for public works employees. With this training you can identify OSHA permit space requirements and recognize the hazards therein.

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Safety Orientation: On Alert (8 Segment Core Training)

This cutting edge training allows you to fully customize multiple safety training modules into a comprehensive, new-hire training program. In the 8-segment version, choose from 8 different courses and tailor a unique training course specific to the needs of your workplace.

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Safety Coach: The 7 C's of Safety

David Sarkus’ award-winning safety book is brought to life with the help of former Florida State Seminoles Head Coach Bobby Bowden to deliver a groundbreaking approach to safety that your management team can easily follow and employ.

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Rigging: Operations

This can’t miss training course discusses the essential steps required to rig a load and execute a lift safely and demonstrates the correct way to handle the rigging equipment when a lift has been completed.

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Rigging: Equipment Basics

This program provides information on proper sling selection and maintenance, demonstrates the rigging process and purported use for the three most common sling types.

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Office Ergonomics: Safe in 8™

Office workers are faced with their share of hazards. Learn how repetitive motion injuries and back problems threaten the livelihood of today’s modern workplace with this comfort training.

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Respiratory Protection: Another World

Breathe a sigh of relief with this program. It discusses lungs and how they work, respiratory hazards, types of respirators, emergency use of respirators, respirator fit testing, respirator maintenance, inspections, decontamination, and storage.

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Housekeeping Safety: A Team Approach

It's important for employees to understand the importance of maintaining an orderly workspace in order to work safely. This program contrasts good and bad housekeeping work practices in order to prevent even the most minor of incidents.

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Basic Electricity

Plug into the fundamentals of electrical theory, including current, voltage, and resistance, with this new release electrical training program. 

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Electrical Measurement: Digital Multimeters and Clampmeters

Give your employees a basic overview of digital multimeters and clampmeters, from key components to maintenance procedures.

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Hydrogen Sulfide: Detect and Defend

Hydrogen sulfide is a leading cause of inhalation-related deaths in the workplace. It's toxic, flammable, and can even be explosive. It often cannot be detected with your senses alone. If your employees are at risk of exposure and don't know how to protect themselves, hydrogen sulfide can be a dangerous killer.

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Bloodborne Pathogens: Don't Take The Risk!

Help your employees understand the dangers of bloodborne pathogens and share tips on avoiding the hazards with this bloodborne pathogens safety training video.

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Chemical Safety: A Formula For Success

Help employees understand the importance of working safely around chemicals by discussing the hazard categories of chemicals, the components of Hazard Communication, proper handling and storage techniques, and procedures for handling chemical emergencies.

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Distracted Driving: Rewind

Focus employees and staff to remain aware and alert when behind the wheel. This driver safety program will ensure they understand how to avoid the temptations of multitasking while operating motor vehicles and prevent distractions from progressing to disaster.

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Safety Data Sheets: The Information Connection

Guessing the safest way to work with or around a chemical can be very dangerous. If you don't know how to handle a substance properly, you could end up with chemical burns, breathing problems, fires or even explosions. Instead of guessing, employees should use the Safety Data Sheet, or SDS.

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Fall Protection Case History

Raise your employees fall protection know-how with this impactful training. This new release on fall protection safety also covers the Fall Hazards Control Process and how to use a Personal Fall Arrest System.

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Respiratory Protection: A Breath of Fresh Air

Keep your respiratory safeguards flowing with this program which thoroughly details the revised OSHA standard (1910.134) and will help workers avoid exposure to airborne hazardous substances.

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Respirator Safety: Public Knowledge

Respirators can be the difference between life and death. Give your workers a straight-forward look at why they need respirators, how to properly fit and maintain them and when to use certain types.

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Recognizing Drug and Alcohol Abuse for Employees

Chances are high that someone you work with battles addiction with drugs or alcohol. With the help of this program, workers will be well-equipped to recognize alcoholism and drug abuse in the workplace and know how to advise and respond accordingly.

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Respirator Safety: A Sure Fit

This program emphasizes the importance of using respirators and how to fit them correctly to maximize their protective qualities. Includes information on oxygen deficient and contaminated atmospheres, supplied air respirators, air purifying respirators, respirator selection, and fit test and check.

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Recognizing Drug and Alcohol Abuse for Managers

Alcohol and drugs are fatal, not only to your operations but also to your employees' lives. Cultivate a drug-and-alcohol-free culture by training your managers how to recognize, handle and resolve the dangers of drugs, alcohol and other substances.

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Ready To Work On The Waterfront: Every Choice Counts

Waterfront jobs consist of backbreaking labor. Heavy lifting can take its toll but with this important training program you can back-up your employees and teach them how to avoid back injuries.

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RCRA Small Quantity Generators: A Commitment To The Future

This training course provides an introduction to RCRA, demonstrates methods of identifying and reducing hazardous waste, and outlines transportation procedures and the waste minimization program.

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Process Safety: Protecting Employees

When an accident occurs on a job site, the results are often tragic. However, when and incident happens at a chemical processing or manufacturing facility, they can be catastrophic. Make sure your employees fully understand and participate in your organization’s process safety system with this course.

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Process Safety Management

This is an essential program that will assist your supervisors in compliance with OSHA's Process Safety Standard (1910.119). Learn the crucial compliance information and training requirements of this standard.

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Pro-Active Safety Attitudes: Looking Out For Number One

This unique training features pro-active prevention and protection measures, reenactments of real-life accidents, and interviews with actual workers to solidfy safety training efforts.

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Process Safety: Employee Awareness

Process safety programs are essential safeguard systems for employees involved in the industrial production process. However, if your employees do not fully comprehend procedures, your facility may be at risk for catastrophe.

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Powered Hand Tool Safety: Handle With Care

Workers must be expert handlers of powered hand tools, and they must know these devices inside and out. Make sure your employees remain safe with this program that outlines safeguards for selecting and using tools properly.

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Pollution Prevention: Reducing Waste in the Workplace

Reducing waste in the workplace is a first step in green safety procedures. Help train employees in specific waste-reduction techniques with this timely program.

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Portable Fire Extinguishers: Protecting People and Property

When it comes to fires, seconds wasted can spell certain doom. Help your employees identify when they should fight or when they should flee a fire. If they fight, this training will ensure they know how to properly operate the fire extinguisher.

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Port Security: We're Counting On You

The security of our nation’s ports is paramount in defending against foreign and domestic terrorist threats. Train your employees to comply with 33 CFR Part 105 and keep our ports safe.

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Port Security for Visitors, Vendors And Contractors

This cutting-edge program outlines port security measures for maintaining safety of visitors, vendors and contractors. Ensure those entering your workplace understand and comprehend the safety requirements as mandated by the Maritime Transportation Act of 2002.

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Pinch Points and Safeguarding for Pulp & Paper

Ever-present machines present numerous hazards for pulp and paper workers. Grind hazards to a halt with this program which is designed to give workers a full break down on pinch points and safeguarding methods.

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Personal Protective Equipment: Real, Real-Life®

You encourage your employees to make decisions, but, as you know, they don't always make the right ones. This unique interactive video training package takes through some "real-life" situations and forces them to think about how they would respond.

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Pharmaceutical Sales Reps' Safety: Scenes Of Success

Write a prescription for occupational safety for your pharmaceutical sales representatives. This training defines the many occupational hazards facing sales reps and empowers them to disarm dangerous situations.

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Personal Protective Equipment On The Waterfront: Every Choice Counts

Safety is never out of style. Whatever you do, wherever you work, it's important to have personal protective equipment, especially on the waterfront. This program demonstrates when to use the different types of PPE and offers safety advice for each.

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Pro-Active Safety in Action: Accidents Don't Have to Happen

Pro-Active Safety depends on the cooperation of all employees and managers. This inspirational training will help establish safeguards and standards as well as keep everyone on the same page with regards to safety.

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Overhead & Gantry Cranes

This new release on crane safety covers the various aspects of typical cranes used in shops while also demonstrating basic safety practices, guidelines for equipment and operational inspections and proper movement of loads.

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OSHA: An Introduction

Utilize this training to familiarize your employees with OSHA and be prepared come inspection time. This training outlines OSHA, providing valuable information on its standards and practices as well as extensive information on workplace inspections.

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OSHA: An Introduction for Construction

OSHA citations can be steep and costly. No losses are acceptable when it comes to construction site injuries or fatalities, so OSHA was established to develop and enforce job safety and health standards. This video program will familiarize you and your employees with the mission and workings of OSHA.

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Office Safety: It's A Jungle In There

Are you doing all you can to prevent injuries? What you can do to stay comfortable and secure at work? Avoid things like stress, theft, and violence. Review your role in controlling dangers like fire, electricity, and hazardous materials and explore plans to deal with emergencie with this course.

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Miracle On The Hudson: Prepare For Safety

Use this compelling, real-life story to help your team develop the right safety attitude and better prepare themselves for the unexpected.

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Medical Emergencies: Citizen Responder

Emergencies can be terrifying and you must think on the spot in order to survive. This program teaches employees what to do if they are faced with a co-worker who experiences a life-threatening medical emergency.

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Machine Guarding: Safeguard Your Future

OSHA requires specific machines to have specific guards. Make sure your employees understand the importance of knowing about and using the machine guards meant to protect them.

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Lockout/Tagout: Lightning in a Bottle

Shockproof your lockout/tagout safety measures. This training covers the kinds of energy lockout/tagout can control, lockout/tagout basics, OSHA's LOTO standard, the six steps of lockout/tagout, and removing lockout/tagout devices after a job is complete.

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Lockout/Tagout: Controlling The Beast

Designed to teach basic concepts about the nature of the beast, hazardous energy, this training covers information on various energy sources, what lockout/tagout is, and when you should lockout/tagout. You'll also learn to use the six steps that are required to control hazardous energy properly.

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Lessons from Miracle on the Hudson

Safety meetings getting a bit stale? Let Captain Sully Sullenberger liven them up with the new Lessons From Miracle On The Hudson featuring 6 meeting openers.

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Line Breaking: Plan for Success

Having a plan in place is imperative to a successful line breaking operation. Help your employees avoid the hazards.

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Lessons From Ground Zero: Evacuation

Witness the amazing contrast between the successful evacuations of more than 18,000 survivors during 9/11, versus the much slower evacuation that took place following the World Trade Center bombing in 1993.

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Lessons from Ground Zero: Emergency Action Plan

This training will help your emergency action team recognize the importance of their work, and guide them in creating and refining your site-specific plan. It can also be used to help all employees grasp why implementing such a plan is so vital.

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Lessons From a Blind School

Everyone understands that health and safety is important. However, the challenge is to make people feel it in their hearts and prove it in their actions. For the first time ever on film, Ken Woodward shares how he learned to do just that.

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Laser Safety: The Blink Of An Eye

Lasers can be used as an innovative tool in today’s modern workplace; however if handled improperly, they can cause serious injuries to employees and equipment. Keep your workers safe with this pinpoint program based on American National Standards Institute (ANSI) standard Z136.

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Indoor Cranes: Safe Lifting Operations

This training is specifically designed for non-licensed operators to give them the knowledge they need to safely operate several types of cranes. It covers pre-operation safety inspection, rigging techniques and lifting and moving.

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Incident Investigation: Getting Started

Gain a solid understanding of how to conduct a thorough incident investigation with this program that shows the purpose and importance of the investigation and how it is imperative in helping maintain a safe work environment. Learn about roles and responsibilities in investigating incidents and find out learn about the eight steps in the incident investigation process.

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Incident Investigation: Forming an Effective Team & Gathering Information

Putting together an effective team is a key step in the incident investigation process since without the proper team in place, important details may get overlooked. This program shows how to assemble an efficient investigative team made up of personnel qualified to examine every aspect of an incident.

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Incident Investigation: Analyzing the Facts & Causes

This program shows you how to conduct a root cause analysis to identify key factors that contributed to an incident. See how to follow a line of questioning that can lead to the underlying causes of an incident which will help you determine the systems that need to be strengthened.

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Powered Low-Lift Trucks: Walkie & Walkie/Rider Safety

OSHA Standard 1910.178 on powered industrial truck safety also includes safety requirements for powered low-lift trucks. Make sure your workers are safe and compliant when working with their “walkies” and “walkie/riders.”

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Incident Command System: When Seconds Count

This award-winning training program will help you to establish an emergency response plan, respond to an incident and demonstrate tips to get the situation under control.

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Working Around Cranes

Cranes are helpful tools but also pose a variety of risks to operators as well as those working around them. Instruct employees on how to identify and prevent hazards that can arise when working around cranes.

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Incident Command System: When Duty Calls

The National Incident Management System (NIMS) was established by the federal government to help all responders work together. This program will help emergency responders and those responsible for your facility know their roles and responsibilities in an emergency.

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Hindsight: The Ken Woodward Story

Hindsight tells Ken Woodward's story in his own words and in the words of the people most affected by his accident -- his wife and his colleagues. This is the story of one man, his family and his friends and what happened to all of them the day two hazardous chemicals were mixed together for a routine cleaning procedure.

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Highway Workzone Safety: The Basics

Hundreds of people are killed each year in accidents related to highway construction. This training program will help employees understand and comply with MUTCD and learn everything it takes to keep themselves, drivers, and pedestrians safe.

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HEAT STRESS

Outlines heat stress and provides preventive measures. This training covers heat related conditions including cramps, exhaustion and stroke, and helps comply with NIOSH & OSHA recommendations.

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Hexavalent Chromium Awareness

The last thing you want for your employees is lung cancer from exposure to hexavalent chromium. Comply with OSHA Standards, 1910.1026 for General Industry, 1915.1026 for Shipyards and Marine Terminals, and 1926.1126 for Construction Workers and keep your employees safe when working around this useful but dangerous substance.

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Heat Stress: Don't Lose Your Cool

This DVD features helpful information on acclimatization, proper work procedures for hot and humid conditions, importance of fluid intake, eating habits, proper clothing and proper treatments for sunburn, heat rash, exhaustion and stroke.

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Hearing Protection: Sounds Good To Me

This program covers the importance of proper hearing protection. It discusses the effect noise has on the human ear, plus personal protective equipment and controlling harmful noise.

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Heat Stress: Code Red!

Learn how hot and humid conditions combined with other stresses such as hard physical labor, loss of fluids, fatigue or various medical conditions, can lead to a heat-related illness, disability or even death. Cool off your employees and help them remain safe with this program.

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Consciously Overcoming Unconscious Bias

Consciously Overcoming Unconscious Bias is a conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace. It presents all three topics simultaneously, facilitating their understanding.

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Aerial Lifts in Industrial and Construction Environments

When a job demands that workers go "above and beyond," aerial lifts can make the job a lot easier. Ensure workers in your organization understand both how to operate safely and the dangers resulting from working with and around aerial lifts.

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Asbestos Awareness in the Workplace

Use this program to satisfy OSHA's Asbestos Standard and reinforce your facility's Asbestos Management Plan to combat asbestos exposure.

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Bloodborne Pathogens in Commercial and Light Industrial Facilities

This regulatory compliance training been specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) training requirements. 

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Bloodborne Pathogens in First Response Environments

Incorporating the latest medical language and needlestick guidelines, this regulatory compliance program is intended to assist first responders in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) training requirements.

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Bloodborne Pathogens in Healthcare Facilities

This regulatory compliance training has been customized for healthcare professionals and was created to assist in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) annual training requirements.

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Bloodborne Pathogens in Heavy Industry

Bloodborne pathogens present a very real risk to those who work in a heavy industrial environment. Makes sure your facility is in compliance with OSHA’s Bloodborne Pathogens Standard (29 CFR Part 1910.1030) training requirements.

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Bloodborne Pathogens Refresher Training

All of OSHA's recent regulations not only call for employees to receive initial training, but require that employees' knowledge be "refreshed"... through retraining... on an annual basis. 

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Confined Space Entry

For employees who are called to work in confined spaces, OSHA's Permit Required Confined Space Regulation (29 CFR Part 1910.146) was established to ensure their safety. 

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Confined Space Entry Refresher Training

Give employees the information they need to recharge their knowledge of OSHA's Confined Space regulation... as cost effectively as possible. 

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DOT HAZMAT General Awareness

DOT HAZMAT General Awareness covers a number of topics aimed at making employees more aware of situations in which they may encounter hazardous chemicals, the nature of the hazards these materials present and how to safely handle hazardous materials.

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DOT HAZMAT Safety Training

Created specifically for the Department of Transportation's HAZMAT regulation on Handling and Transporting Hazardous Materials, this regulatory compliance video will provide the "Safety Training" required by the regulation. 

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DOT HAZMAT Security Awareness

MARCOM's training program DOT HAZMAT Security Awareness was created to aid employers in providing their employees with the security awareness portion of the required DOT training. 

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DOT In-Depth HAZMAT Security Training

MARCOM's DOT In-Depth HAZMAT Security Training makes employees aware of the risks associated with transporting hazardous materials and gives them an understanding of their facility's HAZMAT Security Plan.

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Emergency Planning

Existing OSHA, SARA Title III, and numerous state regulations call for all facilities to meet a number of Emergency Preparedness/Crisis Management requirements. This program helps organizations meet those requirements.

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Forklift/Powered Industrial Truck Safety

Forklift/Powered Industrial Truck Safety has been specifically created to assist facilities in complying with OSHA's Powered Industrial Truck Standard. 

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Forklift/Powered Industrial Truck Safety Refresher Training

MARCOM's training, Forklift/Powered Industrial Truck Safety Refresher Training, gives employees the information they need to refresh their knowledge of OSHA's Forklift regulation... as cost effectively as possible. 

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GHS Container Labeling

Training for the Globally Harmonized System of Classification and Labeling of Chemicals designed to keep organizations in line with the newly adopted regulations.

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GHS Safety Data Sheets

The GHS was developed by the United Nations so that workers anywhere in the world would be able to understand the hazards that a chemical presents. This program illustrates the changes brought about by the new regulations regarding Safety Data Sheets.

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Hazard Communication in Auto Service Facilities

Created specifically to assist auto service facilities of all types in complying with federal, state and municipal Hazard Communication regulations, these products also address the major education and training requirements in these "chemical hazard" laws. 

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Hazard Communication in Cleaning and Maintenance Operations

The intent of this regulatory compliance program is to introduce employees to Hazard Communication regulations and provide in-depth training on the various types of chemicals found in cleaning and maintenance environments.

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Hazard Communication in Healthcare Facilities

Employees will be introduced to the pertinent Hazard Communication regulations and provide compliance training on the many types of chemicals found in various healthcare environments.

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Hazard Communication in Industrial Facilities

This program will help Industrial Facilities with understanding essential Hazard Communication regulations and provide compliant training on the various types of chemicals found in industrial environments.

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Hazard Communication in the Hospitality Industry

Employees in the Hospitality Industry require specific Hazard Communication training. This program covers the various types of chemicals found in common hospitality work settings.

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Hazard Communication Refresher Training

The purpose of this regulatory compliance training is to give employees the necessary information to refresh their knowledge of OSHA's Hazard Communication regulation.

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Hearing Conservation and Safety

MARCOM's Hearing Conservation and Safety Program will involve employees in the process of understanding noise hazards and to help facilities in fulfilling the OSHA Occupational Noise Exposure and Hearing Protection Standard (29 CFR,1910.95) training requirements.

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Hearing Conservation and Safety Refresher Training

The objective of the Hearing Conservation and Safety Refresher Program is to give employees the information they need to refresh their knowledge of OSHA regulations as cost effectively as possible.

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Indoor Air Quality

MARCOM's Indoor Air Quality compliance training will educate employees on the potentially harmful effects of poor air quality, and help them prevent, identify and correct air quality problems.

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Introduction to GHS (The Globally Harmonized System)

This new compliance training will review what the Globally Harmonized System is all about, why OSHA adopted the GHS, and the phase-in dates for implementing the GHS.

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Introduction to GHS (The Globally Harmonized System for Construction Workers)

An in-depth new release, this compliance training will cover the Globally Harmonized System, why OSHA adopted the GHS, and the phase-in dates for implementing the GHS. This program is specifically constructed for those who must work in a construction environment.

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Lead Exposure in General Industry

The objective of MARCOM's Working with Lead Exposure in General Industry compliance training program is to address the major areas of employee training required by the regulation.

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Lock-Out/Tag-Out

This Lock-Out/Tag-Out Program aims at assisting facilities in complying with the employee training requirements of OSHA's Lock-Out/Tag-Out regulation.

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Lock-Out/Tag-Out Refresher

Employees must be refreshed annually on Lock-Out/Tag-Out regulation requirements. With this training, employees will cover the necessary information to refresh their knowledge of OSHA's Lock-Out/Tag-Out regulation.

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OSHA Laboratory Standard

MARCOM's OSHA Laboratory Standard Program is intended for employees to learn the three major areas needed to comply with the standard including general information about the standard itself, commonly used chemicals and safe chemical handling.

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OSHA Laboratory Standard Refresher Training

MARCOM's OSHA Laboratory Standard Refresher Program trains employees on all the information needed to refresh their knowledge of OSHA regulations... as cost effectively as possible.

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OSHA Recordkeeping for Employees

OSHA fines are steep. Avoid recordkeeping oversights with OSHA Recordkeeping for Employees that helps facilities comply with OSHA's Recordkeeping regulation (29 CFR Part 1904).

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OSHA Recordkeeping for Managers and Supervisors

MARCOM's OSHA Recordkeeping for Managers and Supervisors is specifically intended to help facility managers and supervisors comply with OSHA's Recordkeeping regulation (29 CFR Part 1904).

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Personal Protective Equipment

MARCOM's Personal Protective Equipment training will involve employees and help them in understanding the proper use of personal protective equipment and help organizations in fulfilling OSHA's Personal Protective Equipment Standards (29 CFR,1910. 132,133,134,135,136,137,138) training requirements.

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Personal Protective Equipment Refresher Training

OSHA requires that employees who must wear PPE in their employment receive annual refresher training. MARCOM's Personal Protective Equipment Refresher Program gives employees the information they need to refresh their knowledge of OSHA regulations and will continue to ensure proper use of PPE.

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Respiratory Protection and Safety

This regulatory compliance program is intended to aid employees in their compliant understanding of respiratory hazards and to keep facilities in line with OSHA's Respiratory Standards (29 CFR,1910.103, 134) training requirements.

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Respiratory Protection and Safety Refresher Training

MARCOM's Respiratory Protection and Safety Refresher training will ensure employees receive the information they need to remain in compliance with OSHA regulations on respiratory hazards.

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Scissor Lifts in Industrial and Construction Environments

Review the various types of scissor lifts, and ensure employees are aware of the hazards that are associated with these lifts, and give them the information required to work safely whether they're using a lift or working around one.

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Supported Scaffolding Safety

The objective of MARCOM's Supported Scaffolding Safety Program is to assist facilities of all types in complying with OSHA's Scaffolding regulation (29 CFR 1926.451), and to help employees understand the dangers of working with scaffolds, and how these risks can be minimized by knowing the correct ways to erect, maintain and use scaffolding equipment.

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Suspended Scaffolding Safety

MARCOM's Suspended Scaffolding Safety Regulatory Compliance Program will assist facilities of all types in complying with OSHA's Scaffolding regulation (29 CFR 1926.451), and to help employees understand the dangers of working with suspended scaffolds, and how these risks can be minimized by knowing the correct ways to erect, maintain and use the scaffolding equipment.

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Tuberculosis in Institutional Environments

Tuberculosis in Institutional Environments aims to assist facilities and operations whose employees have a risk of exposure to tuberculosis, and help employees understand the nature of the disease, as well as what they can do to protect themselves from infection.

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Tuberculosis in the First Responder Environment

This compliance training is specifically addressing first response facilities and operations whose employees have a risk of exposure to tuberculosis, and to help employees understand the nature of the disease, as well as what they can do to protect themselves from infection.

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Tuberculosis in the Healthcare Environment

Healthcare environments and those working in them must be trained on the risks associatied with exposure to tuberculosis, and employees must also understand the nature of the disease, as well as what they can do to protect themselves from infection.

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Accident Investigation

MARCOM’s Accident Investigation Program is designed to help employees understand the steps that are taken in an accident investigation, and how important it is for employees to fully cooperate with any inquiry.

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ANSI Material Safety Data Sheet

The ANSI Material Safety Data Sheet general safety program will educate employees about the importance and advantages of the ANSI MSDS format.

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Back Safety Training

This ergonimically appropriate safety course will emphasize the importance of overall back care, both at work and at home, including exercises and weight control.

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Compressed Gas Cylinders

MARCOM's Compressed Gas Cylinders Program makes sure employees understand the importance to safely handle and transport these potentially volatile storage containers.

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Computer Workstation Safety

The objective of MARCOM's Computer Workstation Safety Program is for employees to learn the safe use of computers, and to offer practical solutions to many potential problems.

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Conflict Resolution in Industrial Facilities

Discuss the techniques and strategies that can be used to limit the damage and disruption internal conflict can sometimes cause in the workplace. Specifcally addresses problems faced by industrial facilities.

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Conflict Resolution in the Office

Conflicts and friction in the office can be damaging to workplace morale and productivity. This training covers techniques and strategies that can be implemented to limit the damage and disruption conflict can cause in the workplace.

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Crane Safety

Over 90% of crane-related accidents are caused by human error... and that they are the key to preventing these incidents. Train your humans on proper and safe work practices when working with or around cranes.

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Dealing with Drug and Alcohol Abuse for Employees

MARCOM's Dealing with Drug and Alcohol Abuse for Employees explains to employees the various types of substance abuse that can be found in the workplace, how they can affect an employee's work situation and what employees themselves can do to help keep their workplace drug and alcohol free.

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Dealing with Drug and Alcohol Abuse for Managers and Supervisors

The objective of MARCOM's Dealing with Drug and Alcohol Abuse for Managers and Supervisors is to train management on the various forms of substance abuse that can be typically found in the workplace, how managers and supervisors can detect substance abuse problems, and what they should...and shouldn't...do if they discover a worker with a substance abuse problem.

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Dealing with Hazardous Spills

MARCOM's Dealing With Hazardous Spills Training Program is to help employees who have to face the dangers of a hazardous spill and deal with a cleanup situation.

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Driving Safety

MARCOM's Driving Safety Program's training objective is to provide the information employees need to drive cars, vans and small trucks safely, both on and off the job.

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Electrical Safety

Employees must be reminded from time to time about the various electrical hazards that they may face in their jobs. This safety program will provide the information they need to work safely around low voltage electricity.

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Eye Safety

Incidents involving the eye is something no one wants to see. Show employees how many eye problems are caused by not paying attention to the work they are doing, or by not wearing the appropriate protective equipment.

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Fall Protection

MARCOM's Fall Protection Program provides employees with necessary knowledge required to work safely when they are above ground, and satisfies the major training requirements in the OSHA Standard on Fall Protection.

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Fire Extinguishers

The proper operation of a fire extenguisher is something EVERY employee must learn. This program trains employees on how and when to use a fire extinguisher to fight and put out small fires.

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Fire Prevention in Healthcare Facilities

Fire Prevention in Healthcare Facilities takes a look at what causes fires in healthcare facilities, and what can be done to prevent them...as well as what employees should do in case of a fire emergency.

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Fire Prevention in the Office

The objective of MARCOM's Fire Prevention in the Office Program is for employees to learn what causes office fires, and what can be done to prevent them.

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First Aid

Basic first aid can often limit the severity of any type of injury, or even prevent a death. Train employees on safety tips and first aid response with this general safety program.

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Hand and Power Tool Safety

MARCOM's Hand and Power Tool Safety Program shows how accidents can be significantly reduced by applying good general safety rules, and review what hazards are associated with the specific types of tools employees use.

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Hand, Wrist and Finger Safety

The objective of MARCOM's Hand, Wrist and Finger Safety Program is to review hand, wrist and finger hazards and help employees to take the steps necessary to avoid them.

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Handling a Sexual Harassment Investigation

The company's reputation, business relationships and financial security could depend on how a manager or supervisor handles a sexual harassment incident. Learn how to legally handle any and all sexual harassment claims.

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Hazardous Materials Labels

Employees must recognize the differences and similarities of the different labeling systems in order to be better prepared to work safely around hazardous materials.

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Heat Stress

MARCOM's Heat Stress Program reviews how heat affects the body, the steps that employees can take to prevent Heat Stress, and elementary first aid that can be given to a worker who has been affected by a heat-related illness.

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Industrial Ergonomics

This back safety training program will help employees to recognize ergonomic problems and potential adverse effects and to use pragmatic solutions to address back-related problems.

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Industrial Fire Prevention

The objective of MARCOM's Industrial Fire Prevention Program is for employees to learn what causes industrial fires, and what can be done to prevent them.

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Ladder Safety

Because they are so common, many employees take ladders for granted, and don't take the appropriate precautions when using ladders.

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Machine Guard Safety

MARCOM's Machine Guard Safety Program is indended to help employees understand the dangers of working with machinery... and how those risks can be minimized by proper installation and use of safety guards and devices.

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Materials Handling Safety

The objective of MARCOM's Materials Handling Safety Program is to provide the information employees need to work safely when handling various types of materials.

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Office Ergonomics

MARCOM's Office Ergonomics Program teaches employees to recognize ergonomic problems, the repercussions of adverse effects, and practical solutions they can use to help deal with ergonomic problems in the office.

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Office Safety

Offices are not without their share of hazards. This training shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work.

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Preventing Sexual Harassment for Employees

MARCOM's Preventing Sexual Harassment for Employees Program explains to employees how to avoid inadvertently sexually harassing someone and review the procedures they should follow if they feel they or a coworker are being sexually harassed.

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Preventing Sexual Harassment for Managers

The objective of MARCOM's Preventing Sexual Harassment for Managers and Supervisors Program is to examine behaviors and actions that can constitute sexual harassment and how to recognize sexual harassment in the workplace.

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Rigging Safety

OSHA has become so concerned about crane and rigging accidents that they have recently revised their crane safety regulations for the first time in almost 40 years! Keep your organization up to speed on the changes.

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Safety Audits

Learn how to conduct safety audits and introduce a safer workplace. This program shows how to conduct a thorough analysis of workplace hazards and how to involve everyone.

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Safety Housekeeping and Accident Prevention

Good safety housekeeping can significantly reduce accidents and injuries in any type of work environment. Demonstrate to employees how to prevent workplace accidents by paying attention to safety housekeeping considerations.

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Safety Orientation

MARCOM's Safety Orientation Program addresses two of the most prominent safety issues confronting employers today: that of developing a good safety attitude in their employees, as well as providing introductory safety training.

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Safety Showers and Eye Washes

This eye safety training course reviews situations where safety showers and eye washes should be used, as well as how to properly use them.

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Slips, Trips and Falls

Show employees the situations that can lead to slips, trips and falls, and what they can do to avoid or prevent these accidents with this safety training course.

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Welding Safety

Remind employees that there are a number of hazards associated with welding, and use this program to provide the information that they need to work safely when involved with welding operations.

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Wellness & Fitness

Small changes in lifestyles can produce big benefits. While wellness is a gradual process, eliminating negative lifestyle factors can help keep employees healthy. Use this program to reinforce the benefits of a healthy lifestyle for your employees.

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Winter Safety

Winter is always coming. Show employees how to plan ahead, look for potential hazards and avoid dangerous situations that occur during the winter holiday season.

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Workplace Harassment in Industrial Facilities

Discuss the various types of harassment that are found in the workplace, how they can affect an employee's work situation and what employees themselves can do to help prevent workplace harassment.

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Workplace Harassment in the Office

Use the training points covered in this harassment training to show employees the various types of harassment that are found in the workplace, how they can affect an employee's work situation and what employees themselves can do to help prevent workplace harassment.

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Workplace Stress

Use this training program to help employees identify potentially stressful situations and learn how to adjust and how to cope.

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Workplace Violence

MARCOM's Workplace Violence Program is intended to show employees how to recognize the warning signs of possible violent behavior, as well as how to avoid or defuse potentially dangerous situations.

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Compressed Gas Cylinders in the Laboratory

MARCOM's Handling Compressed Gas Cylinders in the Laboratory training program shows how gas cylinders work, the hazards that are associated with them and the need for caution when using or storing a cylinder.

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Electrical Safety in the Laboratory

MARCOM's Electrical Safety in the Laboratory training program shows the need for safety when using electricity, and to help reduce the potential for accidents involving electrical shock, fire and explosions.

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Flammables and Explosives in the Laboratory

MARCOM's Flammables and Explosives in the Laboratory training program shows the nature of flammable and explosive materials, as well as the hazards associated with their use.

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GHS Safety Data Sheets in the Laboratory

MARCOM's GHS Safety Data Sheets in the Laboratory training program reviews the composition of GHS Safety Data Sheets, the information that's contained in each section and how SDS's are different from Material Safety Data Sheets (MSDS).

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Laboratory Ergonomics

MARCOM's Laboratory Ergonomics training program shows how to set up work areas correctly, as well as how to minimize the strain of using laboratory equipment, tools and instruments.

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Laboratory Hoods

MARCOM's Laboratory Hoods training program shows how to properly use laboratory hoods and how to test them to ensure correct functioning. This training also covers how hoods can protect an experiment, the facility, and most importantly, the employee.

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Material Safety Data Sheets in the Laboratory

MARCOM's Material Safety Data Sheets in the Laboratory training program reviews the various sections of the MSDS, what information can be found in each section and most importantly, how this information can help employees to work safely in their laboratory.

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Orientation to Laboratory Safety

MARCOM's Orientation to Laboratory Safety training program shows both new employees and seasoned veterans the importance of safety in the laboratory and reviews the OSHA regulations and good safety practices that apply to laboratory environments.

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OSHA Formaldehyde Standard

MARCOM's OSHA Formaldehyde Standard training program provides training that is required by this standard, focusing on the rules and procedures that the standard establishes for working with this potentially dangerous chemical.

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Planning for Laboratory Emergencies

MARCOM's Planning for Laboratory Emergencies training program shows how to minimize damage and prevent injuries if a laboratory emergency should occur.

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Preventing Contamination in the Laboratory

MARCOM's Preventing Contamination in the Laboratory training program emphasizes the need to recognize situations that could lead to contamination, and discusses what can be done to prevent contamination from occurring.

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Safe Handling of Laboratory Glassware

MARCOM's Safe Handling of Laboratory Glassware training program explains the nature of various types of glassware as well as the need for employees to use and maintain laboratory glassware safely.

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Safety Showers and Eye Washes in the Laboratory

MARCOM's Safety Showers and Eye Washes in the Laboratory training program reviews the correct ways to use this equipment, and emphasizes the need for quick action after a chemical splash or spill in a laboratory.

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HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures

MARCOM's HAZWOPER Accidental Release Measures and Spill Cleanup Procedures Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the plans and procedures necessary to safely contain and cleanup a hazardous materials spill.

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HAZWOPER: ANSI Material Safety Data Sheet

MARCOM's HAZWOPER ANSI Material Safety Data Sheet Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps instruct employees about the ANSI MSDS format and how the information in an MSDS can help them work safely with potentially hazardous chemicals.

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HAZWOPER: Confined Space Entry

MARCOM's HAZWOPER Confined Space Entry Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand how to reduce or eliminate potential exposure to hazardous materials in their confined space work environments.

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HAZWOPER: Dealing With The Media In Emergency Situations

MARCOM's HAZWOPER: Dealing With the Media in Emergency Situations Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and instructs employees on the proper ways of interacting with the media during an emergency situation.

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HAZWOPER: Decontamination Procedures

MARCOM's HAZWOPER: Decontamination Procedures Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps instruct employees on how to remove contaminants that accumulate on clothing and equipment.

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HAZWOPER: Electrical Safety in HAZMAT Environments

MARCOM's HAZWOPER: Electrical Safety in HAZMAT Environments Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the hazards of uncontrolled energy in hazardous materials environments, and how to reduce or eliminate these potential hazards.

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HAZWOPER: Emergency Response Plan

MARCOM's HAZWOPER Emergency Response Plan Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and assists employees who deal with hazardous materials why planning for emergencies is critical for their safety.

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HAZWOPER: Exposure Monitoring and Medical Surveillance

MARCOM's HAZWOPER: Exposure Monitoring and Medical Surveillance Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and also shows employees various types of exposure monitoring equipment and techniques, and to explain medical surveillance and how it is used to evaluate the health of anyone who regularly works around hazardous materials.

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HAZWOPER: Fire Prevention

MARCOM's HAZWOPER: Fire Prevention assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the hazards of fire when combined with hazardous materials.

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HAZWOPER: Handling Hazardous Materials

MARCOM's HAZWOPER: Handling Hazardous Materials assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and instructs employees on how to work safely with the chemicals that they encounter in their jobs.

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HAZWOPER: HAZMAT Labeling

MARCOM's HAZMAT Labeling HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and educates employees who deal with hazardous materials so they can reduce the risk of accidental exposure by using the correct labels and placards on each chemical container.

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HAZWOPER: Heat Stress

MARCOM's HAZWOPER: Heat Stress assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the need to guard against heat-related illnesses and what steps they can take to protect themselves in their work environments.

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HAZWOPER: Introduction to HAZWOPER Retraining

MARCOM's Introduction to HAZWOPER Retraining HAZWOPER Program assists facilities in complying with the employee training and retraining requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and also reminds employees who deal with hazardous materials of the importance of identifying, evaluating and controlling chemical hazards.

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HAZWOPER: Medical Surveillance Programs

MARCOM's Medical Surveillance Program HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and demonstrates to employees the various types of medical surveillance and how it is used to evaluate the health of anyone who regularly works with or around hazardous materials.

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HAZWOPER: Monitoring Procedures and Equipment

MARCOM's HAZWOPER: Monitoring Procedures and Equipment assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and shows employees the importance of detecting hazardous materials, as well as the equipment and procedures used in the process.

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HAZWOPER: Personal Protective Equipment

MARCOM's HAZWOPER Personal Protective Equipment Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps instruct employees on the selection and use of personal protective equipment (such as chemical protective clothing and respirators) in environments where hazardous materials are present.

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HAZWOPER: Personal Protective Equipment and Decontamination Procedures

MARCOM's Personal Protective Equipment and Decontamination Procedures HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and shows for employees the appropriate use of personal protective equipment (such as chemical protective clothing) and how to remove contaminants that accumulate on clothing and equipment.

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HAZWOPER: Respiratory Protection

MARCOM's Respiratory Protection HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees avoid exposure to hazardous materials.

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HAZWOPER: Safety Orientation

MARCOM's Safety Orientation HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees avoid exposure to hazardous materials.

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HAZWOPER: Site Safety and Health Plan

MARCOM's The Site Safety and Health Plan HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees avoid exposure to hazardous materials.

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HAZWOPER: Understanding Chemical Hazards

MARCOM's Understanding Chemical Hazards HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and introduces employees to chemical hazard regulations and to provide training on the various types of hazardous chemicals found in industrial environments.

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HAZWOPER: Understanding HAZWOPER

MARCOM's Understanding HAZWOPER HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the regulations, and helps employees reduce or eliminate potential exposure to hazardous materials in their work environments.

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HAZWOPER: Work Practices and Engineering Controls

MARCOM's Work Practices and Engineering Controls HAZWOPER Program assists facilities in complying with the employee training requirements of OSHA's HAZWOPER regulation (29 CFR 1910.120), and helps employees understand the nature and the behavior of hazardous chemicals, and to reduce or eliminate potential exposure to hazardous materials in their work environments.

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Dealing with Drug and Alcohol Abuse for Employees in Construction Environments

Discuss the various types of substance abuse that are found in the workplace, how they can affect an employee's work situation and what employees themselves can do to help keep their workplace drug and alcohol free.

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Dealing with Drug and Alcohol Abuse for Managers and Supervisors in Construction Environments

The various forms of substance abuse that are typically found in the construction workplace are covered. This program also explains how managers and supervisors can detect substance abuse problems, and what they should and shouldn't do should they discover a worker with a substance abuse problem.

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Electrocution Hazards In Construction Environments PART I - Types of Hazards and How You Can Protect Yourself

The first in a two-part series on electrocution hazards, MARCOM's Electrocution Hazards In Construction Environments PART I - Types of Hazards and How You Can Protect Yourself discusses the major types of electrocution hazards, and how employees can reduce the risk from electrical hazards and electrocution in construction environments.

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Electrocution Hazards In Construction Environments PART II - Employer Requirements

The second in a two-part series on electrocution hazards, MARCOM's Electrocution Hazards In Construction Environments PART II - Employer Requirements Program discusses the major types of electrocution hazards, and emphasizes employers' responsibilities in these areas.

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GHS Container Labeling in Construction Environments

Review the six types of information contained on a GHS label, and the differences between GHS labels and other types of chemical hazard labels.

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GHS Safety Data Sheets in Construction Environments

Covers the composition of GHS Safety Data Sheets, the information that's contained in each section and how SDS's are different from Material Safety Data Sheets (MSDS)

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Personal Protective Equipment in Construction Environments

Incorporate this construction training to involve employees in the process of understanding the proper use of personal protective equipment and to help your organization fulfill OSHA's Personal Protective Equipment Standards (29 CFR,1910. 132,133,134,135,136,137,138) training requirements.

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Personal Protective Equipment in Construction Environments: A Refresher Program

MARCOM's Personal Protective Equipment in Construction Environments Refresher Training aids construction workers in refreshing safety precautions regarding proper Personal Protective Equipment.

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Slips Trips and Falls in Construction Environments

Show employees the situations that can lead to slips, trips & falls in a construction environment, and what they can do to avoid or prevent these accidents.

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Crane Safety in Construction Environments

Crane Safety in Construction Environments will remind employees that over 90% of crane-related accidents are caused by human error and that they are the key to preventing these incidents.

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Eye Safety in Construction Environments

MARCOM's Eye Safety in Construction Environments Program will show employees how many eye problems are caused by not paying attention to the work they are doing, or by not wearing the appropriate protective equipment.

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Fall Protection in Construction Environments

Provide the information employees need to work safely when they are off the ground, and satisfy the major training requirements in the OSHA Standard on Fall Protection with this construction compliance program.

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First Aid in Construction Environments

Ensure employees understand that basic first aid can often limit the severity of any type of injury, or even prevent a death. A basic first aid knowledge base can one day save a life.

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Hand and Power Tool Safety in Construction Environments

Demonstrate how accidents can be significantly reduced by applying good general safety rules, and review what hazards are associated with the specific types of tools employees use.

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Hand, Wrist and Finger Safety in Construction Environments

MARCOM's Hand, Wrist and Finger Safety in Construction Environments Program reviews hand, wrist and finger hazards and help employees to take the steps necessary to avoid them.

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Heat Stress in Construction Environments

Review how heat affects the body, the steps that they can take to prevent Heat Stress, and elementary first aid that can be given to a worker who has been affected by a heat-related illness.

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Ladder Safety in Construction Environments

This program explains that because ladders are so common, many employees take them for granted, and don't take the appropriate precautions when using ladders.

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Rigging Safety in Construction Environments

Rigging Safety in Construction Environments Program explains that 90% of rigging-related accidents are caused by human error. This construction safety course shows them how they can take the necessary steps to prevent serious injury.

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Safety Orientation in Construction Environments

With this safety course help address two of the most prominent safety issues confronting employers today... that of developing a good safety attitude in their employees... as well as providing introductory safety training.

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Working with Lead Exposure in Construction Environments

MARCOM's Working with Lead Exposure in Construction Environments (OSHA Lead Standard) Program addresses the major areas of employee training required by the regulations and was designed for employees in workplaces where lead and lead-based materials are found.

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Working with Lead Exposure in Construction Environments Refresher

Refresh employees with the information they need to recall their knowledge of OSHA regulations with this program that will heighten their "awareness" about how the regulation impacts their jobs.

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Hazard Communication in Construction Environments

The objective of MARCOM's Hazard Communication in Construction Environments Program is to introduce employees to Hazard Communication regulations and provide training on the various types of chemicals found in industrial environments.

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Hazard Communication in Construction Environments: A Refresher Program

MARCOM's Hazard Communication in Construction Environments Refresher Program will give employees the information they need to refresh their knowledge of OSHA's Hazard Communication regulation.

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Supported Scaffolding Safety in Construction Environments

This program assist facilities of all types in complying with OSHA's Scaffolding regulation (29 CFR 1926.451), and to help employees understand the dangers of working with scaffolds, and how these risks can be minimized by knowing the correct ways to erect, maintain and use scaffolding equipment.

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Supported Scaffolding Safety in Construction Environments Refresher Training

Give employees the information they need to refresh their knowledge of OSHA's Scaffolding regulation (29 CFR 1926.451), and to help employees always remember the dangers that come from working with scaffolds.

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Suspended Scaffolding Safety in Construction Environments

Complying with OSHA's Scaffolding regulation (29 CFR 1926.451), this program will help employees understand the dangers of working with suspended scaffolds and how to minimize these risks by familiarizing themselves with correct ways to erect, maintain and use scaffolding equipment.

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Suspended Scaffolding Safety in Construction Environments Refresher Training

This refresher program aims to give employees the information they need to recall their knowledge of OSHA regulations regarding supended scaffolds, and reminds them on how to minimize their risk for injury and incident.

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Hearing Protection: Safe In 8™

Use as a quick refresher to train employees on the importance of proper ear protection in the workplace. Make sure hearing protection safeguards do not go in one ear and out the other with this course.

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Hearing Protection: Real, Real-Life®

Hearing is easily taken for granted until damage or loss occurs. This features real life scenarios and teaches your employees the value of proper hearing protection and easy methods to accomplish it.

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Heads Up! Hard Hat Safety

Over 100,000 occupational head injuries are reported every year because most of those injured failed to wear required head protection. This program explains how the hard hat habit will help your workers protect themselves. Complies with OSHA 1910.135.

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Hearing Protection: It Makes Sense

With effective monitoring, testing, and administrative and engineering controls, you'll be able to protect your hearing; but wearing the appropriate personal protective equipment is most important.

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HAZWOPER First Responder: Operations Level

This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed the HAZWOPER program to protect the workers working at hazardous sites and devised extensive regulations to ensure their safety and health.

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HAZWOPER First Responder: Awareness Level

Teach employees their role as first responders and how to identify hazardous substances and  the risks associated with them if they are released or spilled.  This training covers recognition and control measures for a hazardous release or spill and potential outcomes and proper evacuation measures.

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HazMat Transportation: Security Depends on You

Hazardous chemicals can be dangerous, but should they fall into the wrong hands, these chemicals become weapons of destruction, endangering occupants of a single building or an entire community. Learn how your facility can avoid a catastrophe through proper recordkeeping and awareness in the workplace.

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HazMat Shipping Papers

Few workers like paperwork, but for everyone's safety, completing the shipping papers, which correspond to hazardous materials, must be done. This training program will help workers understand the importance of these papers and how to complete the shipping order.

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HazMat: Safe & Secure

In response to the USA PATRIOT Act enacted by Congress, new security awareness training requirements for hazmat employees are necessary. This training will help your facility comply with regulations and will help your employees understand the types of threats that exist for facilities that manufacture, store, use or transport hazardous materials.

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HazCom For Construction

Learn to navigate chemical hazards on the job site using the HazCom standard. This DVD discusses safety measures associated with hazardous chemicals, including preventing physical/health hazards, use of warning labels, and MSDSs.

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HazMat Transportation: What You Don't Know Can Hurt You

Everyone involved in shipping, handling, transporting and/or storing hazardous materials must be trained in compliant HazMat procedures. This training program will help supervisors and employees understand the DOT regulations and comply with 49 CFR 171-180.

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Hazard Recognition and Control For Utility Workers

Utility workers face exposure to hazards daily and must know how to recognize the potential threats they may encounter. This training presents hazard scenarios specific to utility workers to illustrate the three root causes of accidents.

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Hazard Recognition And Control

Teach your workers that safety starts with recognizing and controlling hazards. This training uses hazard scenarios to point out the direct, indirect and root causes of accidents. By learning to control the potentially hazardous energy in a situation, workers can protect themselves and co-workers.

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Hazard Communication: Your Safety Net

If your employees are working with chemicals, hazard communication is their safety net. This features the essentials necessary to work safely around chemicals and helps your facility comply with OSHA 1910.1200.

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Hazard Communication: The Road to Safety

This bestselling program offers critical information to aid in your employees' understanding of warning labels and MSDS's. Help your employees identify potential hazards by providing this key resource on hazard communication.

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Hazard Communication: Safe In 8™

This short but to the point training can be used as an introduction or a refresher on the basic fundamentals of working with hazardous chemicals and materials in the workplace. It explains that safety with hazardous materials begins and ends with identifying potential hazards before they develop.

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Hazard Communication: Real, Real-Life®

This program is designed to provide important information about safe work practices when working with hazardous chemicals. Using real-life scenarios, this interactive training provides an effective, unorthodox approach to hazard communication in the workplace.

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Hazard Communication For Pulp & Paper

If you work around chemicals in the pulp and paper industry, hazard communication provides information about the protection you need to work safely. This new program makes it clear why you need to be up-to-date on current information about the chemicals you work with at the plant.

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Hazard Communication For Non-Industrial Employees

This exciting edition to HazCom training is intended to provide important information about safe work practices when working with hazardous chemicals in the office.

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Hazard Communication: Elements of Safety

Be sure your employees are well-informed about the hazards of various chemicals in the workplace.This new look at hazard communication will familiarize workers with physical and health hazards, how exposure can occur, exposure limits, and material safety data sheets.

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Handwashing: Avoiding Germs And Viruses At Work

Protect yourself and your staff from the spread of illness in your workplace by emphasing one of the most poswerful lines of defense: proper handwashing! Great as a meeting opener, this short and practical training program will help you reduce sick days and minimize the transmission of infections and illnesses.

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Hand Safety: It's In Your Hands

Each year, 180,000 people suffer hand injuries. Yet, these injuries are preventable when the correct precautions are taken. This program takes a look at some common workplace hazards your workers face and how to prevent the hand injuries that could be caused by them.

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Hand Protection: Lessons for A Lifetime

We take our hands for granted, until something dreadful happens. This very motivational program features workers who recount their experiences with hand injuries.

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HACCP: A Plan for Food Safety

Don't let your organization become the reason for a foodborne illness outbreak. This training explores why having a Hazard Analysis and Critical Control Points (HACCP) plan in place is a necessity to protect consumers from disease and your organization from negative publicity.

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Safety: The Good Fight (Danger Zone)

Part of the Danger Zone Safety Series, employees will learn from the tragic story of Patrick Hayes; a young man killed on the job due to a breakdown in safety measures.

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Groundskeeping Safety: Dealing With Bugs and Critters

Learn how to recognize and avoid potentially dangerous critters, how to select personal protective equipment (PPE), and how to respond with basic first aid to if you or a fellow employee is bitten or stung on the job. Designed especially for public works, utility government employees or anyone whose job function includes grounds maintenance or outdoor responsibilities, this training is essential for a safe work environment.

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Ergonomics: A Weight Off Your Shoulders (Safe in 8™)

Help workers lighten the load with ergonomics training that can reduce strain and take away pain. This short but impactful training explains how to reduce stress through a sound understanding of basic ergonomics.

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Groundskeeping Safety: Be A Pro!

Avoid unnecessary accidents by thinking "Do I want to be safe or sorry?" and learn how to stay safe by wearing the proper personal protective equipment (PPE), applying ground rules to the work you do, and by following safe work practices when using equipment and chemicals.

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Good Manufacturing Practices: Food Safety's In Your Hands

This program focuses on proper food handling procedures and will help your employees avoid putting the lives of people everywhere in danger. It covers personal hygiene, proper PPE selection and how to maintain healthy and sanitized work environments.

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Golf Cart and LSV Safety: On And Off The Course

With increased usage of golf carts and low speed vehicles comes an increase of incidents. In fact, thousands of golf cart incidents happen every year, many which are serious and sometimes even fatal.

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The Power of Teamwork: Inspired by the Blue Angels

Teamwork separates the winners from the losers. The Blue Angels set the standard each day and at every level. At what level does your team operate? Raise the bar with this inspiring and motivational training program.

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Chilean Mine Rescue: The Unstoppable Team

Equip your managers and employees with the ability to react and respond to the unexpected. This training explains how a diversity of thinking facilitates success and spotlights how to work together to achieve common goals.

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Forklift Safety: Safe In 8™

Driving a forklift is not like driving a car. Give your safety meetings and your forklift drivers a refresher lesson on forklift safety and operation. This course shows important safety steps in the daily operation of forklifts and other powered industrial trucks.

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The Uh-Oh Syndrome: From Intolerance to Inclusion

In a constantly changing and diverse world, employees and managers must strive for open-mindedness and inclusion. Help your organization cultivate diversity and improve innovation with this program.

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Global Harmonization: Worldwide Hazard Communication

Give your employees the essential information about the Globally Harmonized System (GHS) for Classification and Labeling of Chemicals. With this DVD, teach them how GHS differs from the Hazard Communication Standard.

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Forklift Safety: Real, Real-Life®

This interactive training program will help you and your employees avoid permanent, life-threatening injuries. The walk-through inspection, forklift physics, loading safety, and balancing a load are among the many safety measures outlined in this program.

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Forklift Operations: Carry the Load

Every forklift, every situation and every load is different. This DVD teaches your forklift operators how to handle surface conditions, various loads and stability, proper load manipulation, stacking and unstacking, and vehicle and pedestrian traffic.

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M.E.E.T. on Common Ground: Speaking up for Respect in the Workplace

Provide employees with the tools they need to recognize, respond to, and resolve difficult interactions that stem from individual and cultural differences. Employees will come away with a new appreciation for their personal responsibility in promoting a respectful workplace.

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Teamwork in Crisis: Miracle of Flight 232

Teamwork in Crisis is the unforgettable story of the crash of United Airlines Flight 232 and how the unprecedented teamwork of all involved turned brought a miracle out of a tragedy.

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The Right Side of the Line: Creating a Respectful and Harassment-Free Workplace

This training program will help employees and managers to be proactive in creating and fostering a respectful organizational culture rooted in honesty and integrity, enabling your company to flourish and prosper.

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Slips and Falls

Using humor and realistic re-enactments, this training video covers hazards ranging from housekeeping practices to ladder use. Appropriate for a wide variety of work settings.

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Preventing Retaliation in the Workplace: Recognize, Respond, Resolve

Unlawful retaliation amongst employees is a growing form of discrimination which often results in costly litigation, damaged reputations for organizations, and ruined careers. Cultivate integrity and prevent retaliation with this program.

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Peer Today, Boss Tomorrow: Navigating Your Changing Role

Enable the newly promoted to capitalize on their full potential and minimize apprehensions as a result of advancement by applying the lessons exemplified in this thought-provoking training course.

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Safe Lifting

This video provides a step-by-step formula for safe lifting that also encourages the development of safe lifting habits.

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Responsibility

A series of workplace scenarios illustrate how employees often blame forces seemingly out of their control for mishaps. This innovative program trains them to ask three questions that can turn them from being RE-active to PRO-active about their safety.

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Red Flags Rule: Preventing Identity Theft

Keep confidential information secure, safeguard your reputation and protect your bottom line by following the principles this powerful program!

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Patient Safety: Coaching and Teamwork

An excellent training video to help strengthen the collaboration between healthcare staff members. Teaching five essential skills through the C.O.A.C.H. method: Care, Observe, Act, Communicate and Help.

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It Only Takes a Second - Discussion Version

Eighteen dramatic safety mishaps plus the action that led to the mishap, It Only Takes A Second" is designed to stimulate viewer discussion and participation.

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It Only Takes a Second

Dramatic and gripping, this program uses powerful accident re- enactments to illustrate the importance of always thinking safety. You will have a hard time looking away.

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Infection Control Essentials: Every Action Counts

This DVD offers a comprehensive and easy-to-understand method of improving your facility's infection control practices. Learn how infection spreads, how to identify the sources of infections, and how to implement other important precautions and procedures for containing and preventing infections in your facility.

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Home Healthcare Safety Orientation

Home healthcare workers face the same threats as those in a healthcare facility, including the risk of infection and exposure to hazardous wastes. This training program outlines the many threats home healthcare workers face and details proven methods of prevention and best work practices, including how to assess the safety of a home.

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Hazard Communications: Behind the Scenes

Hazard communications requires the understanding of all workers to prevent incidents. This unique training will help employees work safely with hazardous substances.

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Hand Hygiene for Hands that Care

We all recognize the importance of keeping our hands free of infectious microorganisms, but statistics indicate we're not following through in practice. Learning to be consistent and following regulations can mean the difference between life and death in certain situations.

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Fire Safety: Mission Possible

Start your own fire prevention and safety crusade with this gripping video. Learn the four classes of fire, fire prevention and how to use a fire extinguisher. The 20-minute video is only one component of this comprehensive training kit, which would be a perfect addition to your current training curriculum.

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Fire Safety in Home Health: Ten Burning Questions

Learn valuable information about fire statistics in the home, basic fire safety tips and some handy acronyms to help employees remember the important steps to handling a fire in a home care environment.

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What to Do When Conflict Happens

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool to hone their conflict resolution skills.

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Safety Orientation: It Takes a Winning Attitude

Let your new employees discover why safety begins on day one. Master the moves of the safety game and ensure your workers adhere to policies and safeguards in place for their protection.

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What a Manager Should Say

Language matters. It can divide us or unite us. This short and to-the-point meeting opener can help managers choose positive words for positive results in the workplace.

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WHALE DONE! video

We think this is one of the most engaging management training films to come around in years. Fun and inspirational, best selling author Ken Blanchard presents a proven approach -- used by the whale trainers of SeaWorld -- to teach managers and team leaders how to increase team members' productivity, encourage creativity and foster a strong sense of team unity and spirit.

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We're on the Same Team, Remember?

The first time we saw this film, we knew it would be a best seller. An expertly produced story of what can happen when each member of your team has a different focus and agenda.

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We Are the Ones

An encouraging meeting opener that helps us look to ourselves for positive change. An inspirational and brief leadership training video.

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Hotel Safety: A Reality Check-In

If you work in the hotel and hospitality industry, you know that safety standards must check in, and hazards must check out. Keep safe with this training.

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WAYMISH

No company can afford to drive good customers to the competition. Still it happens every day, costing thousands (if not millions) in lost revenue. Through vignettes every viewer can relate to, WAYMISH shows employees what they sometimes do to frustrate customers and the simple steps they can take to meet customer needs.

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Wage and Hour Compliance

Give your employees an overview of the law with this program designed to help your organization provide fair compensation and cope with the DOL's tightening enforcement program.

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Understanding the New FMLA

Help prevent lawsuits and ensure compliance with a clear, comprehensive and accurate summary of the new Family Medical Leave Act.

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Understanding the NEW ADA

There is no denying that the reach of ADA coverage has been widely expanded with the new ADAAA. As a result, the chance of legal exposure for organizations correspondingly increased. The importance of managers and supervisors being trained on compliance with this law has never been more critical. This program is a sure way to increase understanding and compliance within your organization.

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Undeliverable: Email Etiquette for Today's Workplace

Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.

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Twelve Angry Men: Teams That Don't Quit

Hosted by Dr. Margaret Wheatley, this film takes its basis from the group dynamics of the classic film: Twelve Angry Men. Much can be learned from watching this team struggle to consensus.

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Turn 'Em on, Turn 'Em Loose

Turn 'Em on, Turn 'Em Loose illustrates how an organization that focuses on having the best product and team members who celebrate teamwork, passion and respect can have a successful workplace.

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Think Again: An Innovation & Creativity Meeting Opener

This meeting opener is a quick and easy way to introduce innovation and creative thinking. Using inspiring quotes and illustrative photos you'll dive into the world of the history of creativity!

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The Wisdom of Caring Leaders

An exciting and unique video, this training follows CNN reporter Donald Van de Mark as he interviews and explores the winning traits and qualities of our most successful business leaders.

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The Wake Up Call

Close Calls and Near Misses - an important safety topic - are often overlooked. Through dramatic accident scenarios and "real life" interviews this video shows how to recognize these close calls and "Wake Up" to the danger they represent.

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Trench Box Installation

Failure to comply with OSHA's trench standards can get your organization into deep trouble. Equip your workers with the right knowledge to rise above the dangers.

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Forklift Maneuvers: All the Right Moves

Review the most important forklift safety issues from operating conditions to load manipulation. With this important training, your drivers will be equipped to operate forklifts safely and avoid accidents. Help your workplace comply with OSHA’s forklift safety standard (OSHA 1910.178).

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The Unorganized Manager

John Cleese stars in the management training classic, The Unorganized Manager. This epic tale conveys the vital importance of effective time management in a way that is creative and humorous. Our disorganized manager gets a second chance from St. Peter (John Cleese) after creating strife for himself and everyone around him with ineffective time management. Over the course of the series, he will find tools and techniques

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The Winning Coaches Series

Looking to inspire a handful of executives? How about thousands of sales and customer relations representatives? Experience immediate and long-term results with The Winning Coaches Series of thought-provoking training and content.

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Leadership: Influence, Incentives & Knowledge - L.I.N.K.

In most of today’s organizations, authority is only one segment of a motivational formula used by the most effective leaders. Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden tell you how to be a successful leader!

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Electrical Case History

Electrical hazards are all around us at work and at home, in the walls, in ceilings, on counters, in equipment and machinery, and even numerous places outside. Know how to reduce the risk with this electrical safety training.

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Safety Orientation: A New Way of Thinking

Every action counts so help employees be ready to respond to hazards. This broad-based safety training focuses on general safety measures designed to keep employees safe from day one.

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Solving Conflict for Managers, Supervisors, and Team Leaders

Learn how to resolve employee conflicts peacefully and without making enemies through the effective management intervention techniques as characterized in this new release on conflict resolution for the workplace.

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Sales Motivation and Results Today - S.M.A.R.T.

Targeting motivation is a task every company today faces. The energy of the team must be maximized in order to optimize success.

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Teamwork Across Generations - T.A.G.

The multi-generational composition of the workforce has led to a critical need: developing strategies that bridge gaps in experience and worldview.

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Winning Through Innovation - W.I.N.

Innovation is not easy. You and your team members have the potential to unlock a wealth of innovation and success.

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Make Change Work for You - Anna’s Story

Don't sacrifice productivity at the hands of change. This new release change management training video will help ALL employees overcome negative feelings that stem from change, suppress unproductive tendencies enabling a greater willingness to try new behaviors.

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Forklift Handling: Safety in Dangerous Situations

Sometimes operators must handle forklifts in dangerous situations. This important DVD training program shows emergency safehandling of forklifts to help operators avoid accidents by reviewing special techniques for special situations.

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Balance Sheet Barrier 2013

The aim of this new release business finance training video is to enable managers to appreciate how key financial statements are calculated and how they are to be used.

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Fire Safety: There's No Second Chance

This training features educational points on the elements and classes of fire, the proper use of fire extinguishers and emergency action plans.

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Fire Safety: Real, Real-Life®

This interactive fire safety program, part of the Real, Real-Life® series, takes employees through "real-life" situations and forces them to think about how they would respond. It encourages them to make life-or-death decisions from the safety of their seats. 

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First Aid: Prepared to Help

Being the first one on the scene of a workplace accident can be unnerving. Be sure your employees know how to help their fellow workers in the case of an injury suffered on the job with this new program. First aid tips and emergency response principles are covered.

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Walking & Working Surfaces: Watch Your Step!

The average job site and construction facility is complete with a variety of working surfaces. Smooth out the dangers on platforms, ramps and scaffoldings with this training.

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Fire! In The Workplace

Train employees about the causes and dangers of workplace fires. This training focuses on the classes of fires, proper housekeeping safety measures, and how to extinguish small fires.

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Solving the Mystery: Static Electricity

Static electricity is the culprit behind many workplace incidents, from simple shocks to catastrophic explosions. Move against the dangers of uncontrolled static charges with this lifesaving program.

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Fatal Shock: Electrical Case Histories

Shocking, real-life electrical incidents are re-enacted in this training program to help motivate every employee to follow proper electrical safety procedures. Don't let history repeat itself in your facility!

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Facility Security The Critical Link

Most emergency situations arise with very little warning, and we now know that a terrorist attack can strike in any form. This training highlights important points in maintaining facility security and explains that in an emergency situation, human intelligence is the critical link.

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Eye Protection: See The Whole Picture

This program will help your employees understand the importance of proper eye protection. Reviewing essential procedures, it focuses on avoiding eye injuries and emergency procedures should an accident occur.

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Six Steps to Greatness Customer Service Agenda

The Six Steps to Greatness customer service agenda introduces six of the key steps used to achieve a customer service turnaround.

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Ergonomics: Taking Matters Into Your Own Hands (Safe In 8™)

The training provided by this informative course will instruct employees to work in a neutral position whenever possible, reduce repetitive motions on the job, and minimize force by using power tools and wearing gloves. 

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Ergonomics: The 24-Hour Body

Help your employees to use proper body mechanics 24 hours a day. They'll learn how to protect the body when during weekend chores, keep in their safety zones, and how to relax correctly. Even sleeping is part of this 24-hour protection plan.

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Ergonomics: Solving The Puzzle

This training will help you to create an ergonomically sound work environment for your employees that will help reduce injuries, workers' compensation costs and lost workdays.

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Ergonomics: Break the RMI Habit

This training program incorporates requirements of the California OSHA Ergonomics Standard (Article 106, section 5110) with common-sense ergonomics procedures to help your employees work safer and smarter.

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Service Heroes: Customer Service Turnaround

Baptist Health Care is a leader in customer satisfaction. But a decade ago, it was a different story. Learn how this healthcare organization became a leader in service and a model for employee satisfaction!

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EPA Risk Management: Be A Good Neighbor

Based on the EPA Risk Management Program Rule, this program will help you understand how to provide the mandated risk management information to your organization or community.

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Powered High-Lift Trucks: Order-Picker Safety

OSHA’s Powered Industrial Truck Standard covers nearly all types of industrial trucks. This program discusses specific safety issues for those working with and around powered high-lift trucks.

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EPA Risk Management: A Shared Responsibility

This in-depth training DVD covers hazard assessment, prevention procedures, emergency planning and response, worst-case scenarios, and alternative release scenarios.

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Environmental Awareness: Recipe For A Cleaner World

Unravel the mystery and complexity of the Environmental Protection Agency's rulings and train employees on how to better protect the environment with this informative training. 

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Lead Safety for Firearms

Law enforcement and those involved in the firing range business must have proper training on lead safety with regard to firearms. This program details how lead can enter the body and how to recognize lead poisoning symptoms.

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Sexual Harassment in Healthcare: New Perspectives

Help stop sexual harassment in the healthcare industry by understanding the negative impacts, the importance of other perspectives, how to avoid unintentional harassment and more. Education about this sensitive subject is key to preventing sexual harassment.

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Emergency Action Plan: Crisis Under Control

With new threats facing our society today, an Emergency Action Plan is required not only for OSHA compliance, but also for survival. Make sure your facility has a plan in place by following the guidelines provided in this program.

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Electrical Safety: Safe In 8™

There is always safety in numbers, especially when it comes to electrical hazards. The more employees are aware of the devastation that electrical hazards, arc flashes, and other electrical incidents cause, the safer they will be.

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Electrical Safety: Real, Real-Life®

Designed to provide important information about safe work practices when working with or around electricity, this interactive training program focuses on how employees can protect themselves from injuries, or even fatalities.

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Lead Safety on the Job

OSHA’s Lead in Construction Standard (1926.62) is addressed in this vital training course. Learn the many ways lead can enter the body and keep your workers safe.

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Safe Driving: Real, Real-Life®

This Real, Real-Life® program will teach your employees that ATTITUDE is the key to safe driving. Safe, defensive driving measures only work when your employees don’t succumb to distractions.

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Electrical Safety for the Qualified Worker

Make sure your qualified electrical workers are well informed about safety procedures. This cutting-edge training demonstrates proper methods and precautions to avoid electrical shock, serious burns and arc flash accidents.

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Electrical Safety: Working Around Live Circuits

This informative training course covers requirements for qualification, working with and around live circuits, National Electrical Code, and test equipment. Make sure your safety measures are ready for primetime when working around live circuits.

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Safety Orientation: When Preparation Meets Opportunity

Safety Orientation is one of the most important parts of the healthcare profession. Without healthy staff members, those who are ailing won't improve. Be sure to brief new employees on slips, trips and falls as ell as electrical hazards, fire safety and medical waste.

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Electrical Safety: Beware The Bite!

This training shows workers how to protect themselves from this controllable hazard and what to do if danger strikes. It covers information on conductivity, levels of protection, lockout/tagout, personal protective equipment and emergency response.

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Electrical Safety: Basic Principles

This training focuses on teaching basic electrical safety principles and procedures, including working around electrical circuits, grounding measures and circuit-protection devices.

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Electrical High Voltage: Know the Hazards

"There were three of us down there. My friend was closer to the breaker...all of a sudden he was a ball of flames." So begins this program which will help your facility comply with OSHA's Electric Power Generation, Transmission and Distribution Standard and keep your workers in electrical utilities operations safe.

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Electrical Hazards: Avoid The Risk

Discuss safe work practices that everyone working around electricity should employ to avoid electrical shock or electrocution. This training provides guidelines for working with electrical circuits, proper grounding procedures and controlling electricity by using proper lockout/tagout methods.

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Electrical Grounding: A Vital Precaution

Every year electrical accidents kill people performing maintenance in high-voltage, high power situations. This training will help employees understand how proper grounding techniques can save their lives.

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Be Safe at Work: Safety Orientation In Long-Term Care

Learn about safety in the long-term care environment. This orientation video covers slips, trips, and falls, as well as electrical and fire hazards.

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Electrical Emergencies: Proper Response

When faced with an emergency such as electrical shock or an electrical fire, the initial response can save lives. This program covers crucial information such as the three levels of electric shock, common causes and classifications of fire and proper first aid measures for victims of shock or smoke inhalation.

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Drum Handling

Handling drums full of hazardous materials is a dangerous task and requires proper training. This program explains the essential facts on safe drum handling, proper inspection methods, safehandling and moving of drums, and decontamination measures.

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Preventing Resident Falls in Long Term Care

Fall prevention is paramount to keeping patients out of harms way and overall care costs down. Learn why residents fall, and how to prevent them in this informative video.

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Distracted Driving: Game Over

No one wins when it comes to distracted driving. Give employees a look at how distractions can take over while driving. This program illustrates the risks and deadly consequences of attempting secondary tasks while driving.

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Driven to Distraction II

Nearly 6,000 people died in a recent year from fatal crashes involving distracted drivers, according to the National Highway Traffic Safety Administration. Distracted driving continues to be an epidemic on our roads. Help raise awareness of this dangerous practice among your employees with this high-impact training DVD.

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Cranes in Construction

Help your organization comply with OSHA’s revised Cranes in Construction Standard 29CFR1926 Subpart CC. This training focuses on vital information on the different types of cranes used in construction, the roles and responsibilities of crew members and hazards associated with working with and around cranes.

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Crane Inspection

Did your last lift stress your crane almost to the breaking point? To stay alive and keep your employees safe, you need to make sure your crane is ready to do the job - and the best way to do that is with a crane inspection.

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Food Safety: Introduction

Food safety impacts everyone. Give your employees an introduction to foodborne illness and their role in preventing it.

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Food Safety: HACCP

HACCP plans are a critical component of combating foodborne illness. Share the seven principles with your employees.

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Food Safety: Cleaning and Sanitizing

Learn how to utilize the industry's best preventative practices and help fight foodborne illness through proper cleaning and sanitization procedures.

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Food Safety: Personal Hygiene

Poor personal hygiene can lead to food contamination. Help employees understand their role in keeping the food supply safe.

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Food Safety: Maintenance and Sanitation

Help your maintenance and sanitation workers understand the role they play in keeping food safe for consumption.

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Food Safety: Foodborne Illness

Help combat against biological, chemical and physical hazards from entering the food supply by following the procedures covered in this informative food safety training. 

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Food Safety: Dangerous Microorganisms

Don't let microorganisms ruin your appetite! Get important information on how to stop their transmission.

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Food Safety: Allergen Control

Food allergies can lead to emergency room visits and sometimes even death. Get critical information on how to create safe, quality food for consumers.

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Food Safety: Ensuring Quality

Don't let your company develop a bad reputation. Get information on how Quality Control and Assurance is used to ensure safe food products.

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Food Safety: Facility Security

Ensure the safety and well-being of the employees in your organization and help keep your food processing facility safe with the information in this program.

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Respirator Safety: Safe In 8™

Perfect for use as a refresher training or to spice up the everyday safety meeting, this program will help employees breathe easier with quick tips on safe respirator use.

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Contractor Safety: General Requirements

Safety standards are pivotal parts of any construction job and as a host organization to contractors, yours must instruct ALL workers on specific safety regulations, company safety requirements, and OSHA compliant work practices to avoid catastrophic accidents.

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Construction Electrical Safety: Current Control

The electricity coming into a construction site can be dangerous and deadly. This program teaches construction workers how to work safely around electricity, and covers protective devices and safe work practices.

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Patient Diversity: Beyond the Vital Signs

Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. That's the lesson delivered in this program.

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Lockout Tragedy (Danger Zone)

Part of the Danger Zone Safety Series, workers will know that lockout/tagout issues are a matter of life and death through the telling story of Michael Fitch, a worker tragically killed through the neglect of proper procedures.

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CPR And AED: The Chain Of Survival

Every 2 minutes someone dies of sudden cardiac arrest. If it happened in your workplace would your staff know how to help their colleague? This training program covers the four links of the chain of cardiac survival.

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Contractor Safety: It's Everybody's Business

Safety is not the responsibility of one, but rather a team effort. Bring all workers together and view this essential training course on common safety hazards and general safe work practices. Keep everyone safe, including guest contractors and everyday employees, with this core training.

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Confined Space Ventilation

Helping workers understand how mechanical ventilation works within confined spaces will help ensure their safety. This training covers how and when to ventilate, safe ventilation practices and basic safety precautions for workers in confined spaces.

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Confined Space Entry: Plan and Prepare

Plan and prepare to work safer in confined spaces with this new release highlighting the risks and dangers present when working in confined spaces.

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Confined Space Entry: Permit Required!

Ensure you and your facility are in compliance with OSHA 1910.146 on Confined Space Safety. This bestselling program will help protect your employees from the dangers of working in confined spaces.

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The Facts About Fly Ash

Coal burning facilities require safety training regarding the dangers of fly ash. Sweep away fly ash and its attendant risks in this focused training that holds nothing back.

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Confined Space Entry: Investigation

Follow along as two very real confined space incidents are dissected to discover what went wrong and how they could have been prevented with proper confined space safety testing.

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Slips, Trips and Falls: Educate Yourself

Slips, trips and fall hazards are everywhere, but they can be avoided by paying attention, staying vigilant, and knowing when to slow down and secure your footing.

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Confined Space Entry: Inside Maneuvers

The USS Atlanta, a United States Naval Submarine, and its crew provide a dramatic setting to compare the dangers present when working in confined spaces to those of working on a submarine. This bestselling training will torpedo casual safety attitudes and keep your workers safe.

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Confined Space Case Histories

In this award-winning training program, real life scenarios are reenacted to emphasize the high level of importance of safety when working within confined spaces.

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Confined Space Atmospheric Testing

Review how and when to test for unsafe air with your confined space workers in this new release on confined space safety. This course looks into OSHA's definition of confined spaces and how to identify and minimize hazardous atmospheres.

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Protecting Your Feet: Learning the ABC’s

Walk your way toward foot safety with the important PPE measures showcased in this specialized training course.

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Confined Space Rescue

One of the most heralded and awarded training courses on confined space safety, Confined Space Rescue demonstrates safe rescue practices for employees who work in confined spaces and reviews OSHA safety requirements for confined spaces.

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Confined Space Non-Entry Rescue

This program reviews the dangers of working in confined spaces and helps your organization comply with OSHA 1910.146. Train your workers on the responsibilities of the attendant as well as how to rescue someone from a confined space without endangering one's self.

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Compressed Gas Safety Awareness

This informative training discusses the hazard risks of compressed gas and covers classifications and labeling of flammable, non-flammable and toxic gases. Teach your employees the proper handling of cylinders and valves.

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Installing Hydraulic Shoring

Help reduce the risks of working in and around trenches with this specialized training on hydraulic shoring. This program helps employees understand how to install hydraulic shoring and use it correctly.

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Combustible Dust: Up in a Flash

Combustible dust is a danger in any workplace that creates or accumulates dust. This life-saving training will show your employees how to control the danger with good housekeeping measures and safe work practices.

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Chlorine: Handle With Care

Concerns about chlorine safety? Handle them with care with this focused training on the physical and chemical properties of chlorine. Train your employees on general safety around this hazardous substance, including proper PPE designed to limit and prevent exposure.

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Personal Protective Equipment: Safe in 8™

Complete PPE safety training in only eight minutes, this program discusses all aspects of PPE, including safe use and maintenance, total body protection and hazard assessment.

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Chlorine Emergency Kit: B

Put a lid on chlorine safety with this informative training DVD on the Chlorine Emergency Kit B, the ton container. Teach your employees how to be safe when working around this hazardous substance.

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Combative Residents: Mirror Their Reality

Resisting care, and verbal and physical agression are types of combative behaviors that employees of long-term care facilities face every day. Combative Residents: Mirror Their Reality handles this difficult subject with sensitivity while providing practical information.

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Oxyfuel Gas Cutting: The Sure Cut

Oxyfuel gas cutting is a welding method commonly used many industrial workplaces. However if not used properly, the results can be incidents of mass destruction.

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Back Safety Attitude

Hosted by television personality McLean Stevenson, this training program examines a series of accident re-enactments, revealing how the excuses we make can actually be warning signs of unsafe behavior.

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MRSA and VRE Precautions: Battling Superbugs

More and more often we hear about Superbugs in the news. Help your healthcare facility stay ahead of the game by taking precautions, identifying the bugs, slowing transmission, and lowering infection rates. Use hygiene as your weapon in the battle against Superbugs!

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It's a Way Not a Day

Your values guide your actions. These moment-to-moment choices determine how well you achieve your long-term goals. For values to make a difference, they can't just be part of a one-time event. Whatever guides you, it has to be part of everything you do and every decision you make. It has to be a way of life, not a day.

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Ethics Made Simple

Workplace Ethics is a serious workplace issue. Not only do ethics involve laws and regulations that dramatically affect an organization’s future, but ethics can profoundly influence productivity, employee morale and an organization’s reputation.

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Incident Investigation: Recommendations, Communications and Follow-Up

This program demonstrates how to derrive and apply the recommendation of corrective and preventive actions, the documentation and communication of investigation findings and how to follow up on ensuring recommended actions are implemented and followed.

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Chemical Handling Safety: Basic Principles

Lack of safety knowledge + dangerous chemicals = injuries. Teach your employees the right formula for safety and the safe storage and handling of chemicals with this training course.

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Chemical Handling Safety: Solvents

Solve the problem of chemical safety when handling and storing dangerous solvents in the workplace and ensure safety with this informative training. From accident prevention to emergency response, this course covers everything you need to be safe around dangerous chemical solvents.

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Motorcycle Safety Awareness

Motorcycle accidents result in over a hundred thousand injuries and more than five thousand deaths each calendar year. Don’t let your employees’ ride be their last.

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Chemical Handling Safety: Flammables

Spread safety knowledge on the proper handling and storage of flammable materials and extinguish the threat of fire in the workplace with this training. Employees will gain a thorough understanding of flammable chemicals and take the heat out of the threats they present.

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Boomlifts in Construction

Raise up safety standards and expectations on your construction site with this informative training on one of the most widely used machines in construction, the boomlift.

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Winter Safety

Freezing temperatures and icy roads are not only uncomfortable - they can be deadly. Warm your employees to dangers of the cold season.

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Bucket Trucks: Extending Your Safety

Bucket trucks make jobs at high elevations easier, but if they're not operated safely major accidents can occur. Train all of your truck operators on life-saving safety tips to ensure safe operation of this highly efficient, highly hazardous piece of machinery.

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Warehouse Safety: Its No Mystery

Working in a warehouse presents a number of dangers for workers. Store away the hazards of warehouse operations with the lessons learned from this course.

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Chemical Handling Safety: Corrosives

Don't neglect your safety standards, especially those concerning corrosive substances. Train your employees on proper handling and storage of corrosives and keep them safe with this training.

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Bloodborne Pathogens: Protect Yourself

Protect yourself and your employees from the dangers of bloodborne diseases. This training helps to develop an exposure control plan to defend against bloodborne pathogens in the event of an incident involving blood.

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Office Ergonomics: It’s Your Move

Every year two million American workers suffer from musculoskeletal disorders (MSDs). Ergonomics is a science and strategy, and to know all the nifty moves can help your workers easily sidestep MSDs.

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MRSA Awareness

Introduce your employees to Methicillin-Resistant Staphylococcus Aureus (MRSA) and the threat it poses to them. This course will explain symptoms, transmission and prevention.

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Bloodborne Pathogens: First Responder

A quick response is needed in the event of emergency, but those arriving first to the scene must be trained to be safe, especially when the incident involves blood. Protect first responders from the harm of bloodborne pathogens with this training.

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Bloodborne Pathogens: Case Histories

Emphasize the importance of staying safe by showing proper safety precautions to avoid exposure to deadly, life-threatening bloodborne pathogens. This interesting program will help your workers comply with specific retraining mandated by OSHA's Bloodborne Pathogen Standard 1910.1030.

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Bloodborne Pathogens: Real, Real-Life®

Bloodborne pathogens pose a very real threat to health and safety in the workplace. Defend against threats by training your employees on how to prevent the spread of deadly disease through exposure to bloodborne pathogens.

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Bloodborne Pathogens: Safe In 8™

Get quick tips to keep employees safe from exposure to bloodborne pathogens. Demonstrates safe work practices to prevent exposure incidents in the workplace.

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Bloodborne Pathogens for Custodians

Take care of the employees who take care of your facility. This training helps custodians comply with OSHA's Bloodborne Pathogen Standard (1910.1030) and provides safeguards to prevent exposure to bloodborne pathogens.

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Biological & Chemical Threats: Closing The Door

Miami Vice star Philip Michael Thomas explains how each and every employee can work together to eliminate chemical and biological threats in the workplace.

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Benzene: Knowledge Is Power & Safety

Knowledge is power. In the case of benzene, a very useful but hazardous substance, knowledge is safety. Train your employees on the chemical makeup of benzene, who's at risk for exposure, and how the chemical reacts with the body.

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Beat the Heat: Preventing & Treating Heat Disorders

Heat can cause bodily illness or injury, worksite accidents and even death. This life-saving training covers thermo-regulation of the body, the importance of replenishing fluids and the prevention and treatment of heat-related illnesses.

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Retail Safety Orientation

The retail industry may not feature as many obvious hazards as other industries, but the dangers are just as threatening. This training will help to put a lot of stock on the safety of your retail workers.

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Back Safety: Safe In 8™

This training will give your employees simple steps to make sure they stay free from back injury, including staying within your safety zone, proper grasping and lifting, load awareness, reverse stretching and the mechanical advantage.

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Back Safety: Real, Real-Life®

Whether you have a physically demanding job, one that requires lifting or bending, or you have a less active one, such as sitting behind a desk, the potential for injuring your back is very real. Using a fresh and humorous approach, this interesting and engaging training covers the dangers your back faces every day on the job.

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Back Safety: Lift Well, Live Well

This informative program teaches workers how to "head off" back pain by using their heads and always being aware of how to protect their back from injury, through careful lifting and invigorating exercise.

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Back Safety for Material Handlers

Material handlers are some of the most frequent victims of back injury, but if they practice the techniques taught in this program, they can keep their backs strong and avoid pain and injury.

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Arc Flash: Safety Awareness

Give your workers comprehensive grounding on safety measures that comply with NFPA Standard 70E. This training covers three common electrical hazards: electrical shock, arc flash and arc blast.

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HIPAA Security and Privacy for Home Healthcare

Even in the home healthcare environment, privacy is paramount. Learn how HIPAA applies in the home with this informative program. It covers basic HIPAA policy and privacy safeguards.

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HIPAA Privacy: Compliance Scenarios

This informative compliance video covers the basic issues of the HIPAA law, from permitted communication to authorization, along with reporting and identifying violations. An excellent addition to any healthcare training library.

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Healthcare-Associated Infections: Prevention and Control

Learn CDC standard precautions as well as contact methods to prevent and control healthcare-associated infections. Prevent HAIs before they take over your facility, affect lives, and become a costly legal issue.

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The Wisdom of Teams

Build a high performance team that can innovate and produce during times of change. Ensure productivity across ranks and prevent infighting and inertia from getting in the way with this high performance training program.

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Effective Leadership Skills with Marshall Goldsmith

This leadership video training program features Marshall Goldsmith and helps to develop the interpersonal skills of senior managers.

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Anhydrous Ammonia

Protect workers with the latest safeguards for working with anhydrous ammonia. Learn the basics of this helpful but very hazardous material. Learn how it affects the body, and how to prevent toxic releases. 

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Healthcare Compliance: Code of Conduct

Set the standard for integrity and ethics for your entire staff by providing guidelines they can use in their day-to-day interactions with patients and fellow team members. Use this compelling and insightful video to ensure your employees have the facts about healthcare compliance.

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Anchorages: Making the Connection

Unfortunately, even the best fall protection is useless without proper anchorage. This program will help your employees hook up correctly. It also incporporates part of OSHA's Personal Fall Arrest System Standard (1910. 66 app C and 1926 subpart M App C).

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General Hospitable

We think this video is great! With customer service that is specific to the healthcare industry, this program has solid training and high entertainment value.

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Elder Abuse and Neglect: Show You Care

Be diligent in identifying and preventing elder abuse! Learn to identify the types of elder abuse, especially when it is subtle or unintentional. Learn which patients are more likely to be victims and stop this unjust practice before it begins.

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Dementia and Alzheimer's Caregiving: Through the Looking Glass

Often a difficult and emotional disease for loved ones, Alzheimer's has fascinated researchers for years. This contemporary video shows how to identify the three stages of Alzheimer's and treat the disease with humanity and compassion.

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Dealing With Conflict - Healthcare Version

Designed for the Healthcare industry, this video explores the dynamics of conflict within work teams. The goal is to empower employees to work through conflict, with less dependence upon management.

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Customer Service: Natural As Child's Play

Customer service in the healthcare industry is key! Learn to identify your customers, apply the Golden Rule, employ empathy in your daily interactions with patients, and offer good communication for an exceptional customer service interaction in your healthcare facility.

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The Comeback by Patrick Coyle

At one time or another, every organization has to deal with grief and loss in some capacity. The Comeback will empower employees so they can better confidently and sensitively support each other during times of difficult loss.

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Beyond Words for Healthcare: A Body Language Guide for Healthcare Professionals

An excellent healthcare-specific video! This insightful video will help polish up non verbal communication skills by using and interpreting body language.

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Wealth, Innovation and Diversity

This inspirational training illustrates a fundamental truth: diversity is the key to creating wealth and success for all. This program explores connections between diversity and innovation and is a perfect fit for managers and executives who want to understand how diversity will effect the bottom line.

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Paradigm Principles

Being aware of paradigms isn't enough. This program goes above and beyond awareness of paradigms to give you the tools necessary to harness their limitless power.

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Lockout/Tagout for Pulp and Paper

Pulp and paper employees work with multiple processes and machines every day. Smooth out your lockout/tagout problems and show the importance of following proper procedures with this training.

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Paradigm Pioneers

You don't have to create your industry's next paradigm shift to be a pioneer. But you can succeed if you know how to spot emerging paradigms and have the intuition, courage and persistence to bring them into practical application. Learn to identify the essential traits of these trailblazers, and how you too can become one.

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Leading More With Less

Leading More With Less is about setting an outstanding example, demonstrating a strong work ethic and showing great enthusiasm for the job. Overall if your leaders set a high standard, your employees will follow their lead.

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Joel Barker Leadershift video

Using inspiring locations and vivid stories, Joel Barker's Leadershift motivates every leader, and aspiring leader, to develop the skills needed to lead his or her organization into the 21st century.

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Free Radicals of Innovation

A highly inspiring video, Free Radicals of Innovation will teach you how to use creativity and innovation to find solutions for challenges within organizations, families, and communities.

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Focus Your Vision

Since its release, this compelling training, hosted by Dewitt Jones, has been in high demand. It's a beautifully photographed program that encourages everyone to look beyond the ordinary, and focus on the passions that motivate and drive us to succeed.

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Safety Orientation: Don't Be a Zombie

Add life and color to your safety standards with this innovative program that emphasizes the need to be alert and aware of hazards at all times. Start your employees off on the right foot for safety.

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Everyday Creativity

This is a picturesque training video from National Geographic photographer Dewitt Jones. It states simply that creativity is a tool we can all use -- in life and business -- to change our view of things.

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The Vision of Teams video

Very inspirational story of the first all-woman team to reach the South Pole. Their journey mirrors the dynamics that any team can face - in play or work.

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Four Weeks In May

Learn lessons in coordinated teamwork and leadership from a successful Indianapolis 500 racing team and put their techniques to work in your organization.

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Chart Your Course: Set Sail for Team Success

Chart Your Course: Set Sail for Team Success focuses on teams and uses a sailing trip as a metaphor to help your employees work more cohesively and you'll see results.

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America3: The Power to Create

You can learn how the unique combination of teamwork, technology and talent led to victory for a seemingly ordinary crew in America3: The Power to Create.

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America3: The Power to Create Meeting Opener

The crew of America3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology and talent. This is a meeting opener based on the full-length film.

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Would I Follow Me?

If you could be on the receiving end of your own leadership style, how do you think you'd answer this question: Would I follow Me? It's an interesting thought and a very entertaining video from Video Visions.

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Workplace Bullying Made Simple: Bullying Prevention in the Workplace

The effects of bullying on victims is similar to post-traumatic stress disorder. The stress of bullying manifests into real physical and mental health issues; it also destroys creativity by robbing some of the brightest employees of a voice in the organization.

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Leaders of Character: Leadership - The West Point Way

West Point has historically produced phenomenal leaders because of the emphasis it places on character development. This program takes us behind the scenes at the military academy and then into some of the country's foremost private and government organizations where West Point graduates now work.

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Mold Awareness

Shape up your safety measures with this training on the dangers of mold, the importance of recognizing how it spreads, and how to avoid exposure.

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Village of 100

Enhance cross-cultural awareness for both new and seasoned employees with this program that will help cultivate a more ethnically sensitive workforce -- a fundamental element for any great organization.

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Time Management: A Productivity Plan

Bob Peterson, our good natured sales manager faces his worst enemy, time wasting. in Time Management: a Productivity Plan, a coworker helps him sort through the proverbial junk in his office and Bob shows us that streamlining the day-to-day activities can be done.

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Lockout/Tagout: Safe In 8™

Shut down the hazards of uncontrolled energy and give employees a quick refresher on the importance of lockout/tagout safety.

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Threat Detector: Your Role in Preventing Workplace Violence

Employees play a very important role in preventing violence in the workplace. They're on the front lines; they may be the first ones to see behavior in a co-worker, customer or vendor that makes them uncomfortable or even scared. The Threat Detector program will clarify what these behaviors are and what action to take when you see them.

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The Respectful Workplace: It Starts With You

The Respectful Workplace teaches employees that we must respect each other, appreciate each other's differences and look for the value that every person can bring to the team.

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So HELP Me video - Employee Edition

We really like this program. It's a well-executed and comprehensive training video that presents realistic problems that can frustrate both customers and employees. It then provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. It's a quality program that's worth seeing.

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Sexual Harassment Made Simple

A brief yet poignant Sexual Harassment video that covers a multitude of harassing situations in just 6 minutes. A perfect meeting opener, or stand alone training package.

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Sam Glenn Series

This three part series, featuring Sam Glenn, is a hilarious and refreshing approach to dealing with change, challenges, the unexpected and negative people. Your staff will love it!

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Please Respect My Generation! - 5 Generations at Work

Five generations discuss their own generational traits and that of their coworkers. Learn to communicate better, deal with change, increase productivity, and develop a more respectful workplace. Create unity at work for people at all stages of life with this effective and interesting training.

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Ouch! Your Silence Hurts

Challenge your employees by asking, "How will you personally respond next time you witness somebody being treated with disrespect?" In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else.

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Ouch! That Stereotype Hurts

Based on the bestselling book, this comprehensive training program offers an innovative approach to educating your workforce on diversity & inclusion, communication, teamwork and leadership.

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More Than a Gut Feeling IV

More Than a Gut Feeling IV is a brand new edition of the interviewing classic developed by Dr. Paul Green. The program focuses on removing gut feelings, stereotypes and biases out of the interview process and covers how to use past behaviors to predict future behavior.

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Sexual Harassment In The Workplace: Identify. Stop. Prevent II

By viewing examples of harassing behavior and having its effects and ramifications explained to them in no uncertain terms, employees will come to understand that it is everyone's responsibility to keep the workplace free of sexual harassment.

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Mixing Four Generations in the Workplace

Mixing Four Generations in the Workplace reduces workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating.

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Managing Four Generations in the Workplace

We are seeing for the first time in history, four different generations in the workplace, at the same time. Each has its own diverse expectations , but how do you blend them into one cohesive working unit? Author and host, Cam Marston, may have the answer you are seeking.

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Love and Profit

We really like this program. James Autry dares to be different by providing clear guidelines for leaders who want to rebuild a sense of trust within their organizations.

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Lou Holtz's Do Right

Lou Holtz is a legend in football, and now he's a legend in business. His simple points and exceptional attitude have helped turn losers into winners and bad situations into opportunities.

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Lou Holtz Do Right! The Plan

In this motivational training DVD, Lou Holtz illustrates the way achieve individual and organizational success, in spite of, and potentially due to trial and error, victory and defeat.

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Let's Get Together: Communicating Respect in a Diverse Workplace

With a unique and comprehensive approach, this training program tackles the issues of diversity, communication, conflict-management and teamwork to help you foster a more productive workplace.

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Safety Attitudes: Food for Thought

Incident prevention and overall safety starts with the attitudes of your employees. Dish up a heaping serving of how employees can contribute and learn how to keep everyone on board by being proactive.

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Let's Face It: Harassment Training for Supervisors

A fresh new video addressing harassment in the workplace especially for managers and supervisors. Take a look at your diverse workplace and make sure that all the necessary steps are being taken to maintain a safe & productive work environment.

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Leadership: What's Trust Got To Do With It (2nd Ed.)

“For it is mutual trust, even more than mutual interest, that holds human associations together.”- H.L. Mencken. This 2nd edition of What's Trust Got To Do With It? will teach your leaders how to build trust and create a more productive work force.

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Just a Call Away Series

We feel this series provides the best call center training money can buy. Each program in this comprehensive, five-part series addresses multiple customer service related issues. From dealing with an irate customer to learning how to handle an overly talkative customer, this series presents valuable information in a humorous and creative way.

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It's About Respect: Recognizing Harassment in a Diverse Workplace

This memorable program will raise awareness regarding harassment and explain the do's and dont's of creating a respectful workplace for everyone.

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Harassment: A New Look

Harassment: A New Look introduces your employees to the novel forms of harassment such as workplace bullying, joking, intimidation, cyber bullying and sexting. It's a must see for your 4 generations in the workplace.

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Harassment: The Real Scene

Harassment: The Real Scene will raise awareness and leave no doubt in the minds of employees about the importance of harassment prevention in a respectful workplace.

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Harassment Made Simple

Harassment Made Simple is a short but comprehensive harassment prevention program that covers every aspect of this legal landmine in only 6 minutes. A great meeting opener or stand alone training DVD.

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Harassment Made Simple for Managers

Harassment Made Simple for Managers is an engaging harassment prevention program for Managers and Supervisors that covers every aspect of this legal landmine in a brief 11 minutes. A great meeting opener or stand alone training DVD.

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Moving Forward...In the Aftermath of Trauma

It is essential that we are prepared—physically and emotionally—for traumatic situations. This training gathers a group of leading experts in the field of trauma to offer practical suggestions to those directly (or indirectly) affected by traumatic incidents in the workplace and beyond.

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The Goal: How-To Version

With this training, help managers and employess reject the common "nonsense" measurements often used to measure productivity and discover a commonsense approach to improving the company's bottom line.

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Harassment Is - Office Version

Harassment Is offers realistic scenarios representing many different forms of harassment based on sex, age, race, disability, religion, and sexual orientation. This program has specific scenes set in retail locations.

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Groupthink

Centered around the story of the Space Shuttle Challenger, this award winning film explores the phenomenon that occurs when a group of people seek unanimous agreement, in spite of differing opinions and facts.

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Barkles Business Series

The Barkles are a fun-filled group of canine characters starring in this hilarious meeting opener series geared toward helping your team achieve goals. This trio of shorts uses fun and humor to elevate your team to higher levels of success.

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Good People, Bad Choices

This dramatic guide to ethics and ethical decision-making provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

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PPE: Inspect and Respect

Personal protective equipment saves lives...but only if used properly. This up-to-date program from DuPont Sustainable Solutions provides critical use and care information for PPE to help your employees avoid injury in your workplace.

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Celebrate! Change Your Lens, Change Your Life

Raw experience is empty; it's what we learn from our experiences that matter. Celebrate what's right, rather than wallow in what's wrong. This program pushes us to fill ourselves with gratitude for all that we have been given.

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Customer Service Gone Viral

More and more, customers are making their buying decisions based on what they see and read online. This new kind of customer feedback and review, which potetially millions can see, puts service providers in a very precarious position, but there is something you can do about it.

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HIPAA: Rules & Compliance

Update your training and give employees an overview of the HIPAA Omnibus Rule with HIPAA Rules & Compliance.

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Giving Leadership Away

The first reaction of new leadership is to take on more work. But the more the leader takes on, the less motivation you'll see from the members of your team.

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Get On the Right Bus

Get on the Right Bus is a determined and heartwarming training video that has taken conventional wisdom and turned into a way to make good choices. Coach K believes in the power of inspiring words that can change lives and make organizations successful. This is worth checking out.

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Office Safety: Safe in 8™

Use this short, but straightforward training program to give employees a quick guide to office safety to help keep them safe on the job.

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Four Generations: The Greatest Potential

This program helps traditionalists, baby boomers, generation Xers, and generation Yers in your organization bridge the generation gap and improve relationships critical to business and personal growth.

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Flight 232: The Power of Teamwork

This special edited-version of the classic CRM Learning program, Teamwork in Crisis, tells the amazing story of United Airlines Flight 232. In less than ten minutes, the video shows how teams in the cockpit and on the ground resisted panic when the plane experienced potentially catastrophic mechanical failure...leading to an outcome far better than anyone would have predicted.

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Age Specific Care: It’s Relative

Upon completion of this focused training program, healthcare professionals will be equipped with the knowledge and skills necessary to provide appropriate, age-specific care.

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Bloodborne Pathogens: Long-Term Care

OSHA's Bloodborne Pathogen Standard 1910.1030 mandates that all healthcare workers obtain annual retraining on bloodborne pathogens. Teach healthcare professionals how to reduce the risk of exposure to Hepatitis C, Hepatitis B and HIV with this program.

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Bloodborne Pathogens: Assisted Living

Healthcare professionals are no strangers to the threats of bloodborne pathogens. Even in assisted living facilities, there is always a risk of exposure and healthcare employees must remain vigilant of the risk they present.

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Creating a Restraint-Free Culture

Ensure your staff uses restraints in accordance with provisions and directives of current regulation. This program outlines the documentation process while citing methods to minimize the overall use of restraints.

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Cultural Competency: Problem Solving

Help develop and improve problem solving skills among healthcare professionals at your facility by training them to be culturally competent. This training will enhance the quality of healthcare provided for your patients.

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Customer Service in Long-Term Care: Making it World-Class

This in depth training explains the 10 Rules of World Class Customer service to help healthcare professionals understand and satisfy customer needs to go above and beyond customer expectations.

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Domestic Abuse: Recognizing & Reporting

Domestic violence directly affects nearly 25% of Americans. Train your healthcare professionals to recognize warning signs and how to react accordingly when handling a situation regarding domestic abuse.

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EMTALA 911: On Call!

Healthcare facilities, hospitals and employees must understand their obligations to patients under the Emergency Medical Treatment and Active Labor Law (EMTALA). This program explains the act, its final rule established in 2003 and applications in today’s world.

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Fall Prevention in Home Healthcare

Give your home healthcare workers a leg up in preventing patient falls. This program outlines types of falls, where falls are most likely to occur, how to prevent falls, and documenting and maintaining a fall record log.

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HIPAA Privacy in Long Term Care

Long-term care facilities can utilize this program to comply with the HIPAA (Health Insurance Portability and Accountability Act) privacy rule. Give employees a review of new guidelines designed to protect resident privacy and confidentiality.

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FISH! Tales: Sprint

This training takes an inside look into Sprint to show how it has adopted and reaped the many rewards of living The FISH! Philosophy, by encouraging call center customer service excellence, motivation, leadership, and a healthy dose of teamwork.

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Hazard Communication: Chemical Safety in Long-Term Care

This program is designed to help healthcare employees recognize the dangers of chemical exposure and develop safe work practices to protect themselves from injury.

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Fire Safety for Ambulatory Care: Mission Possible

This leading program covers essential knowledge on fires to ensure the safe evacuation of patients in the event of a fire emergency. Learn how to lead through fire doors, the swing carry method, and the two person single file carry method.

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Fire Extinguishers: Your PASS to Safety (Healthcare Version)

When fire breaks out, you have only seconds to respond. This DVD features first class training on fire safety and will give your employees accurate and concise training on how to use fire extinguishers.

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Fire Safety: Be Alert Not Alarmed!

Provide a complete knowledge of the basics of fire safety along with critical wisdom of what to do during an actual emergency.

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Fire Emergency: When it’s Not Just a Drill

This program emphasizes the value of ongoing fire awareness and the importance of following proper fire safety procedures. Make sure your employees are prepared for when it’s not just another drill.

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Fire Emergency: Initial Response & Evacuation

This DVD features life-saving information on common hospital fire situations and will ensure your healthcare employees understand how to respond initially to a fire emergency as well as proper evacuation protocols.

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Healthcare Electrical Safety: AMPle Protection

Help employees learn to recognize potential electrical hazards, how to safeguard the healthcare workplace and prevent injuries and what to do if an electrical injury occurs.

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Hospital Security: Partners Against Crime

Train healthcare professionals on potential security threats, high-risk scenarios, and preventative safeguards to maintain security in your facility.

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Healthcare Safety Orientation: For Your Own Good

Utilize the lessons from this program as an excellent first-impression on workplace safety for new healthcare workers or as an in-depth learning tool to refresh employees on the importance of general safety standards.

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Latex Allergy: Stop the Reaction

Healthcare workers are at a high risk of developing an allergy to natural latex gloves and other latex-containing medical supplies. This program highlights the risks of allergic reactions and how to reduce their associated health risks.

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Lila’s Story

This program features a veteran healthcare worker who shows how she has learned the hard way the value of treating the hospital and its guests with the best of care.

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Infection Control in Long-Term Care: Protect Your Residents, Protect Yourself

Keep both residents and staff in long-term care facilities infection-free. This training covers infections and how they spread, common infections, and personal infection control measures.

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Infection Control: Chain Reaction

Infection control programs are life-saving safety measures required by OSHA and the Joint Commission of every healthcare facility nationwide. Utilize this program to keep patients and workers safe and promote an infection-free workplace.

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Infection Control for Ambulatory Care

Healthcare settings present environments that possess the ever-present risk of exposure to infections and other health hazards. This course specifically outlines the risks and safeguards for workers in ambulatory care.

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Embracing Change

Overcoming adversity and adapting to change can often be difficult to handle in the workplace. This new program explains that in order to fully embrace change, you must begin with meaningful communication.

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Infection Control: Bag Technique

This program explains infection control begins and ends with proper clean up and disposal coupled with proper hand hygiene. Learn from a range of control measures to prevent homecare workers from transporting dangerous pathogens.

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Hiring for Healthcare: How to Find the Best Every Time

Every healthcare facility wants to discover the next best and brightest candidate among throngs of potential job applicants. With this program, you can.

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HIPAA: Security & Privacy in Long-Term Care

Protect patients’ privacy and security rights and comply with the HIPAA Security and Privacy Rules. This HIPAA training program sets the standard to ensure your facility's compliance.

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Tuberculosis: Identification & Control for Non-Isolation

Specifically for non-isolation, this training serves as a tool you can put to work immediately; not only for the safety of your staff, but to help assure compliance with OSHA.

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HIPAA Security and Privacy for Hospitals

Ensure patient confidentiality with this training that will on the HIPAA Security and Privacy Rules. Employees will understand what constitutes protected health information, the basics of security awareness and much, much more.

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Nursing Documentation: A Reflection of Quality Care

Train your healthcare staff on importance of documentation. Learning the principles in this program will protect the healthcare providers and the employer from potential liability issues.

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Managing Healthcare Stress: Winning the Race

Help healthcare workers cope with the stress and potential burnout of healthcare with this program which explains the basics of how to identify burnout and the physical impacts of stress. 

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Work Safely: Safety Orientation for Ambulatory Care

Healthcare workers encounter potentially hazardous situations every day. Ensure they’re aware of protecting their health and safety so that they may do the same for their patients.

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Slips, Trips, & Falls: Avoiding Injury in Your Workplace

Slips, trips and falls can directly result in lost work days, loss of income, broken bones, back problems, disability or even death. This program covers potential fall hazards found in the average healthcare workplace.

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Personal Safety for Home Health Caregivers

Home visits present a variety of hazards to the safety, health and well-being of home health caregivers. This program is a well-rounded training that will do more than just provide kind words and streets smarts to protect employees.

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Service Excellence: A Time to Care

Brush up healthcare employees’ service skills and review proper telephone etiquette, the importance of patient privacy and confidentiality, and how to handle patient interaction and patient perception.

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Needlestick Prevention: Stick to Safety

Understanding the rules of Sharp Safety will protect your staff from injury. This program takes a thorough approach to sharps technology, safe handling techniques, and handling and disposing of sharps.

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Preventing Patient Falls in Hospitals

Fall prevention is a major aspect of patient safety in hospitals. This program trains healthcare and hospital workers on how to prevent falls, conduct fall assessments, and how to handle fall-prone residents.

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Trench Emergency

When construction jobs require trench work, employees must be aware of potential dangers. This program covers shoring and shielding safety techniques and will help keep workers safe.

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FISH! Tales: Peak Experience

In FISH! Tales: Peak Experience, Aspen Skiing Company is seeing real results such as phenomenal growth, increased employee satisfaction, motivation, and, above all, improved customer service.

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FISH! Tales: Jump Start

Go behind the scenes as the employees at Rochester Ford Toyota use The FISH! Philosophy to transform a divisive workplace into one of teamwork, cooperation and fun.

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FISH! Tales: Building Trust

FISH! Tales: Building Trust has helped Tile Tech make The FISH! Philosophy a reality in their office, on job sites and in their hearts.

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FISH! Philosophy Video

Considered one of the best-selling training videos ever, the FISH! philosophy has been called an antidote to cynicism, and can be used for every issue that faces businesses today! 

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FISH! for Leaders

As leaders, there are going to be days when your attitude is not what you'd like it to be. That's understandable; you're human. But it's critical to remember that as a leader, your attitude has a major influence on the people around you. This incredible FISH! Series will help you be the leader your employees need and deserve.

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FISH! Culture

With FISH! Culture, you too can experience a deeper exploration of how four simple practices -- Be There, Play, Make Their Day, and Choose Your Attitude -- can make a big difference in your company and ultimately help shape positive organizational change across the globe.

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Everest Training: Creating Greatness Package

This leadership training package expands on the Erik Weihenmayer story by introducing the Whole-Person Paradigm and 4 Imperatives of Great Leaders by looking at problems and their solutions, levels of engagement and opportunities to unleash talent.

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Everest Training

This video program is essential for anyone who has ever worked on a team -- or is responsible for making teams strive to reach higher performance goals. See how a blind man's quest to reach the summit was only possible through teamwork.

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Ethics: The L.O.G.I.C. of Right

This new training video is designed to sort out those ethical dilemmas in the workplace that we just aren't sure of how to handle. Common ethical dilemmas are presented along with all of the rules and regulations you need to be familiar with to protect your workplace from unethical behavior.

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Ethics 4 Everyone

Ethics 4 Everyone covers many issues of corporate integrity and accountability -- from taking home a few office supplies, to insider trading, and more.

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Drop by Drop

Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with this program which showcases how to communicate effectively with kindness and clarity.

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Do Right II

Lou Holtz inspires listeners with a sense of teamwork, commitment to excellence, organizational loyalty, and personal dedication. Filmed in 1991, Do Right II continues to instill pride and dedication in executives, employees, students and athletes.

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Diversity: The Real Scene

A great video to assist in creating a friendlier environment for all, Diversity: The Real Scene offers facilitators a successful no-frills take on a complicated subject. The flexibility of the programs resources allow companies to make it their own.

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Diversity: Food for Thought

A fresh perspective about how diversity will improve the communication of employees as well as the bottom line will serve every employee and manager some good.

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Diversity: Face to Face

Today, diversity awareness must also address how people are treated by their co-workers and the organization itself -- as well as how they want to be treated. When unity is the goal, we find that we actually have many similarities and that there are significant benefits to a diverse organization.

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Customer Service Zone

Enjoyable and easy-to-use, Customer Service Zone is an essential part of any customer service training program. With funny videos of bad customer service, this engaging, versatile customer service training video will help make your training fun, easy and highly effective.

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Creating the Respect Effect: Preventing Harassment, Discrimination & Retaliation

Touching on a wide variety of harassment and discrimination issues, this cost-effective and results-oriented 5-part, vignette-based training program educates your managers and employees about the characteristics and the benefits of a respectful work environment.

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Who Cares? - Government Version

An engaging host provides narration between a wide variety of realistic and thought-provoking customer service scenes. Viewers are reminded to put themselves in the customer's shoes as "wrong way" and "right way" service examples are provided.

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Team Building: What Makes a Good Team Player - Government Version

Government agencies must make the most of each team member's unique perspective and experience. In this program, team building expert Glenn Parker details five key strategies for accomplishing this goal.

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Media Relations for Law Enforcement

Dealing with crooks is a straightforward affair but with reporters, it's a different ball game. Law enforcement must handle media relations with tact, skill, diplomacy and subtlety. For good reason as the press can build or destroy your reputation.

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Hazard Communication For Public Employees

Keep your organization in line with OSHA Standard 1910.1200 and provide basic knowledge about  hazardous substances and how to work with them safely. Includes information on how and when exposure is likely to happen and what PPE can be used to minimize the risk.

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Defensive Driving for Government Employees

More than 43,000 deaths and even more major injuries happen each year on our roadways. For government employees, no threat is more greater to health and safety on the job than motor vehicle accidents. Train your drivers to be safe every time they get behind the wheel.

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Harassment Is - Government Version

Ensure that your people are compliant in creating a respectful work environment. Through this course, your employees will learn the various forms of harassment, understand their negative impact, apply preventive guidelines, and know appropriate response measures if they witness or become victims of harassment.

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Employee Wellness: A Way of Life - For the Public Sector

This program explores the importance of wellness - the state of being at your physical, mental, emotional and spiritual best - and shows practical, every day steps employees can take toward achieving wellness.

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Communication Cornerstones: Building Trust

This program is an essential tool for the effective manager. With vignettes that present the right and wrong ways to manage, it can help communication and trust in your workplace by showing managers the best ways to improve communication with their employees.

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Communication Breakdown Training

Looking to lay a solid foundation for everything we do in the workplace? Communication Breakdown covers topics such as communication skills, interacting with teams, and management interaction to help create an open and productive work environment.

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Supervisor on the Scene: 6-Part Supervisor Development Series

Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.

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Supervisor on the Scene: Communication

Focuses on a specific soft skill for supervisory and managerial development training. Explore the need to plan the message, how to decide on the best way to deliver it, deliver it effectively, and how to solicit feedback.

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Supervisor on the Scene: Conflict Resolution

Focuses on a specific soft skill for supervisory and managerial development training. Examine the necessary steps supervisors must follow to resolve conflicts efficiently, from identification of facts to compromise and collaboration.

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Supervisor on the Scene: Coaching for Performance

Focuses on a specific soft skill for supervisory and managerial development training. Shows supervisors how they can create a positive and productive environment, and how to give constructive feedback.

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Supervisor on the Scene: Meeting Effectiveness

The how-to guide for timely, productive and relevant meetings, Supervisor on the Scene: Meeting Effectiveness shows supervisors how to plan the meeting and execute the plan. Part of a 6 part series which focuses on a specific soft skill for supervisory and managerial development training.

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Supervisor on the Scene: Training Job Skills

When you have a worker that has to learn a particular kind of task, you train them, correct? That sounds simple enough, however, proper training isn't something that just happens.  It's important to carefully plan and execute your training session to ensure your trainees are getting the maximum benefits and knowledge from the session time.  

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Supervisor on the Scene: Decision Making

Focuses on a specific soft skill for supervisory and managerial development training. Help supervisors make sound, solid decisions by demonstrating how to gather information, develop alternatives, select the best option, and how, when, and even with whom to follow up.

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Celebrate What's Right With the World

We love the beauty and simplicity of Celebrate What's Right with the World. Dewitt Jones poses the question: Do we choose to see possibilities before us? Do we believe they are there? It's a powerful question to ponder, and amazing to see how choosing to believe can affect not only our business, but also our lives.

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Call of the Mummy

When a customer calls and speaks to a CSR, there is a "moment of truth" during which the customer evaluates the company. It may be a subconscious mental rating or, after a few encounters, a deliberate one.

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Customer Service: But I Don't Have Customers! Government Version

If your employees are happy, your customers will be happy! This Government Specific customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.

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ADA Customer Service for Employees

Ensure there isn't a deficiency in service to EVERY customer with this new release compliance training course aimed at improving the overall quality of customer service provided to guests with disabilities.

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Customer Service: But I Don't Have Customers!

If your employees are happy, your customers will be happy! This customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.

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Ethics Series with Dr. Marianne Jennings

Explore and solve the problems plaguing the ethics-building efforts of organizations through this trilogy of programs from Dr. Marianne Jennings.

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Beyond Sexual Harassment: Employee Version

Designed to stimulate discussion of non-sexual forms of harassment such as religion, age, race, national origin, gender and other issues with 8 "stop and discuss" scenarios.

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Safe Winter Driving

Provide special driving techniques to help employees safely manage winter driving hazards with this course. Show your staff how to assemble emergency kits and navigate through poor visibility as a result of rain, sleet and snow.

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Beyond Sexual Harassment: Management Version

Designed to stimulate discussion of non-sexual forms of harassment such as religion, age, race, national origin, gender and other issues with 8 "stop and discuss" scenarios.

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1440 Minutes

Every man, woman and child on the planet wakes up each morning with the same 1440 minutes. It's what they do with them that makes all the difference.

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Between You & Me: Solving Conflict Government Version

Government Specific - Improve conflict-resolution skills in the workplace with this collection of entertaining and educational vignettes. This video demonstrates how to handle disagreements and improve communication at work.

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Between You & Me: Solving Conflict

Improve conflict-resolution skills in the workplace with this collection of entertaining and educational vignettes. This video demonstrates how to handle disagreements and improve communication at work.

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Attitude Virus: Curing Negativity in the Workplace Government Version

Government Specific - One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.

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Are We Really So Different, You and I?

This 2 minute inspirational program tackles the topic of diversity in a compelling and insightful manner which provokes the question "Are We Really So Different, You and I?"

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Anyone Can Be An Ally

Anyone Can Be an Ally was written and presented by Brian McNaught. Dubbed "the godfather of gay sensitivity training" by the NY Times, Brian is considered the world's leading corporate diversity consultant dealing with gay, lesbian, bisexual, and transgender issues in the workplace.

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The Truth Series

A clever and engaging training series addressing the issues we may or may not already know about e-mail, business casual dress, the internet, and customer Service. Would be great for new employee orientation training.

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The Star Thrower Story

One of Joel Barker's most cherished stories, The Star Thrower Story is a beautifully filmed motivational training video perfect to get your team going in a quiet satisfied way. And it's available as a six-minute film!

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The Respectful Communicator: The Part You Play

Going beyond the basics of of communication, The Respectful Communicator uses 5 key guidelines to educate employees on communicating effectively, clearly and respectfully.

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The Power of Vision by Joel Barker

Help members of your organization to think together, dream together, and act together to make a difference. Joel Barker's training program will help you do just that.

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The Plus of Us: Dynamic Diversity Training

An effective Diversity training program as well as an Anti-Discrimination and Harassment program, The Plus of Us takes your employees beyond the legal rules of discrimination, to an understanding of the basic human needs and emotions that control workplace relationships between diverse employees.

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The NEW Time of Your Life

Learn how to give up wasting time forever with the New Time of your Life! This is an excellent tool for leadership and personal effectiveness to help streamline your day!

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The New Business of Paradigms - Second Edition

For more than a decade, Joel Barker has helped us deal with change. Today, his message is more important than ever. That's why his best selling classic training program, The Business of Paradigms - Second Edition has been reinvented to meet today's employees in the ever-changing global business world.

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The Little Big Things with Tom Peters Series

Everyone in your organization will benefit from this program! The Little BIG Things is essential for every employee in every business, from small businesses to major corporations. Tom’s no nonsense approach to business and management is witty, insightful and essential.

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The Leadership Alliance with Tom Peters

Tom Peters shows us in the Leadership Alliance that when managers and employees (or students) work together in an alliance of leadership, extraordinary results are possible.

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Performance Review: Code Red

Help managers conduct better performance reviews with this new training film from Video Arts that illustrates the techniques required to handle the most difficult and tense performance reviews.

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The Happiness Advantage with Shawn Achor

What does being happy have to do with work? We've been told, "If you work hard, you'll be successful...if you're successful, you'll be happy." But what if that formula is wrong? What if the opposite were true and happiness is the secret to success - at work and at home...

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The Four Styles

People communicate, think and behave differently, but they generally fall into four classifications. Learn to communicate with each of these personality types more effectively.

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The Emotional Intelligence Series

The Emotional Intelligence 3 part series uses humor while re-enacting common workplace situations to show how emotional and social intelligence relate to work relationships and how clear and honest communication can result in better productivity.

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The Diversity Series

A four-part series from QMR covers numerous issues of diversity in great detail. Interesting, bold role-plays and true life testimonials make this program very engaging.

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Fire Safety For Long-Term Care: Not A Drill

This program is designed for the long-term healthcare profressional and emphasizes the importance of on-going fire awareness and following proper fire safety procedures.

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The Diversity Advantage: Food for Thought

Welcome back to the Diversity Diner! Where diversity is the main dish. The lovable main character, Dom, is back serving a dish of diversity stew to help employees from neighboring businesses understand the positive economic benefits from including people from all walks of life into the business atmosphere.

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The Clarity Imperative Training Video

What makes a team, department or organization stand out? Typically, it's things like clarity of purpose, a strong culture and alignment around where the group is headed. This program provides a simple but powerful methodology for getting people "on the same page" so that this kind of clarity and cohesiveness can emerge.

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The Business of Paradigms

The best-selling business film of all time, The Business of Paradigms offers valuable motivational lessons for leaders at all levels of your organization.

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The Balance Sheet Barrier

The Balance Sheet Barrier training video, starring John Cleese is a world-famous Video Arts video that helps take the fear out of financial documents and complex supervisory concepts. Although accounts might never become a manager's favorite topic, The Balance Sheet Barrier does at least make them understandable.

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The Art of Selling

This popular Video Arts customer service training video uses humorous right and wrong way scenarios to teach new skills in a memorable way. Just four simple steps to closing a painless and pleasant sale.

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The ADA Revisited Video

The ADA Revisited informs managers and other employees about the opportunities and legal responsibilities organizations and individuals face under the Americans with Disabilities Act. It is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes persons with different abilities.

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The Accountability Toolkit

What happens where there is a lack of accountability? Non-performers thrive while the diligent staff picks up the slack. The stress level rises and communication drops. It doesn't have to be this way. This Toolkit contains 38 unique video clips that illustrate what accountability means. Set in a variety of workplace environments, it's ideal for all industries.

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Team Building: What Makes a Good Team Player

This is a very interesting program addressing the 4 primary team-member personality styles inherent to every workteam: the contributor, the collaborator, the communicator and the challenger.

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Talking 9 to 5: Women and Men in the Workplace

From the producers of the world-famous FiSH! Philosophy, Talking 9 to 5 bridges the gap between the different communication styles of men and women in the workplace.

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Housekeeping: It Ain’t Like the Movies

Energize your safety meeting with this dramatic training program geared toward workplace safety for housekeeping safety. Learn the importance of eliminating clutter, utilizing proper storage and preventing spills and leaks.

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Talk Isn't Cheap!

Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. Talk Isn't Cheap! demonstrates four practical, effective techniques for improving communication in the workplace.

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Taking Charge of Change

This refreshed version of Taking Charge of Change shows that through learning to recognize and address the internal transitions associated with any change, individuals will be better able to guide themselves productively through organizational change.

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Accountability That Works!

Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.

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Performance Review

TV's Hugh Laurie stars in this recent release from Video Arts. Performance Review sets out to change the way individuals think about reviews - to look forward to them, rather than dread them.

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Performance Matters: The Importance of Praise

This Video Arts Production makes the point that giving praise where it's due is a performance management tool that is powerful and economical...but not always easy to remember to do.

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How Am I Doing?

Get your managers laughing, and learning, with this entertaining look at the appraisal interview. After they watch How Am I doing?, they won't be able to approach the appraisal interview in the same way again.

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Dreaded Appraisal Video

Produced by Video Arts, this unique program proves that

performance appraisalinterviews can be positive experiences for employer and employee, but only if both parties stick to the fundamentals - evaluating the past, consolidating the present and planning for the future.

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Documenting Discipline (MANUFACTURING)

This is a program designed to guide managers through what is often an aggravating and nerve-racking process. Documenting discipline correctly is key to maintaining a positive work environment.

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Documenting Discipline II

Give your managers a fair and consistent way to deal with negative employee behaviors with four practical steps and great real-world advice.

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Discussing Performance

For many managers and employees, performance reviews are nightmares to be avoided. Through a realistic scenario showing both sides of a performance discussion, this program explains how to make them painless, but effective, for everyone concerned.

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Care and Candor: Making Performance Appraisals Work

Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation - on both sides of the table.

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Building Employee Morale - Missed Opportunities

Don't let opportunities for praise slip through the cracks. Employees who routinely meet job demands MUST be considered company assets. This training discusses the importance of recognizing and appreciating employees who meet expectations.

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Attitude Virus: Curing Negativity in the Workplace

One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and their organization against them.

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Slips, Trips & Falls: Real, Real-Life®

Slips, trips, and falls are workplace incidents that must be addressed by every employer. This program relates to employees through an interactive format that shows them how to avoid these very preventable incidents.

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1 on 1 Informal Employee Performance Review

This trainer-friendly training video suggests that the best way for managers to keep employees focused, motivated, and equipped is to regularly meet, one on one, with each direct report for an informal performance review.

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A Peacock in the Land of Penguins

A Peacock in the Land of Penguins is a fun, award winning animated training video which covers diversity, communication, team building and empowerment. 

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Small Spills & Leaks

Small spills and leaks are workplace hazards that must be addressed swiftly to prevent further incident. Put a lid on spills and seal up the leaks with this training.

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HAZCOM for Healthcare: A GHS Overview

This training program will provide caregivers with a solid understanding of OSHA's recently revised Hazard Communication Standard while fully explaining the Globally Harmonized System of Classification and Labeling of Chemicals (GHS).

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Tactics of Innovation

Joel Barker, futurist and inventor, shares the ten tactics that can be used to enhance or predict the acceptance of any new idea, product or service.

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T2 FISH! Trainer Tools

T2 provides the tools to help a facilitator perform a FISH! training. It is flexible, saving the experienced facilitator time by providing PowerPoint presentations, workbooks and exercises so they don't have to.

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Success Is An Attitude!

In this highly motivational video, some of the most successful people reveal the secret to their success-attitude. Learn the best ways to win in good times and bad from Stephen Covey, Deepak Chopra, Senator Bill Bradley, Jack Welch, Anita Roddick, and Marshall Goldsmith.

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Subtle Sexual Harassment Series

Take your discussion of sexual harassment beyond the obvious cases and explore the more subtle issues that must be addressed in order to work together in an environment of respect.

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Succeeding in a Changing World with John P. Kotter

In this award-winning video, bestselling business author and Harvard Business School Professor John Kotter helps you to understand change and shows you how to succeed in an ever-changing world.

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Straight Talking Video

Starring John Cleese, this video is another quirky and humorous drama by Video Arts and helps to equip people with the confidence to get their views and ideas noticed. 

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Speaking Effectively to One or One Thousand

Few people consider themselves to be good public speakers, yet it is a highly desirable skill in today's workplace. This entertaining and effective program gives practical advice on how to deliver a compelling message to a group of any size.

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Social Media: Reduce the Risk

With the lines between personal and professional social media use becoming increasingly blurred, it's vital that all organizations take a long hard look at the potential risks of social media and the workplace.

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So HELP Me video - Supervisor Edition

Exceptional service thrives in an environment where employees are encouraged and supported. This very effective customer service / coaching video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. It's a great addition to your customer service library.

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A CLEAR PICTURE: Harassment in the Public Sector

A CLEAR PICTURE: Harassment in the Public Sector gives employees a very clear picture when it comes to their role in preventing and reporting harassment.

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As Simple As Respect

The As Simple As Respect training is a popular program that showcases a thorough and engaging diversity training curriculum that's easy to follow and implement. An excellent addition to any training library, you'll appreciate the honest approach.

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The Human Touch: Performance Appraisal II

As a manager, conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself, and your company. Done correctly, performance appraisals can help close the gap between the actual performance of your employees and the performance needed to meet corporate objectives.

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The 3 R's Of Sustainability: Reduce, Reuse, Recycle!

This course will equip managers, supervisors, and staff with the necessary knowledge, ideas, and tools to identify areas within the organization's operations that can be enhanced through sustainable practices.

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SMART Goals: Steps to Success

SMART Goals introduces the SMART technique for goal setting: specific, measurable, attainable, realistic and timed. Follow these guidelines and watch increased morale, boost employee retention and raise productivity.

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Shifting Years

We now have four generations in the workplace and every generation has unique traits and qualities. In order to get along, be productive and avoid conflict we need to find common ground and let go of assumptions. That's what this program is all about...

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Sexual Harassment: You Make the Call

Many forms of sexual harassment go unnoticed until the problem is out of control. Learn how to identify sexual harassment in the workplace and stop sexual harassment before it starts. By using this video to get everyone in the workplace on the same page, you can make everyone feel comfortable at work.

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Lockout for Life!

This impactful training will motivate your employees to follow proper lockout/tagout procedures by showing them reenactments of accidents involving workers who didn't.

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Sexual Harassment: New Perspectives

The cost of sexual harassment extends beyond the monetary and takes a significant toll on employee morale and retention. This program drives home key training points by focusing on the perspective of the victim.

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Sexual Harassment: It's Not Enough to Know Better

This comprehensive vignette based program offers learners the most up-to-date legal information. The twelve dramatic vignettes include such timely issues as e-mail and internet misuse along with examples of non-verbal, verbal, and physical harassment. The series includes a manager's version, employee's version and a 5 minute meeting opener.

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Sexual Harassment: A Manager's Guide

With information direct from the Supreme Court, this program revolves around SC rulings, training managers on the prevention and resolution of sexual harassment claims. Ultimately, it guides managers through the investigative process, including the interviews with the complainant, alleged harasser and the witnesses.

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Seeing Red Cars

Seeing Red Cars focuses on what you DO want rather than what you DON'T want! This motivational video encourages positive thinking and good attitude to improve personal effectiveness.

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Riding the Wave: Strategies for Change

In today's fast-paced world, people need to know how to apply balancing strategies when change occurs. This program helps employees adjust their attitude, relax, and open their minds to the ocean of possibilities that change can bring while helping them to perceive problems not as threats but rather as opportunities for growth.

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Results Rule! Build a Culture That Makes Your Team a Hero

A DVD-based course to build a culture focused on results. This program is based on Randy Pennington's award-winning book, Results Rule! Build a Culture that Blows the Competition Away praised as "real advice that will actually show you how to improve your results."

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Quality Service in the Public Sector Series

A customer Service training video tailored specifically to government and public sector establishments! Show your employees how to create a satisfied customer every time! Go through the scenarios and watch your service repertoires grow!

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Preventing Workplace Bullying: How to Recognize and Respond to Bully's at Work

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work, uses short vignettes to teach 4 keys to preventing bullying at work.

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Priorities for Life Meeting Openers

The six videos in this series can help you begin or end any meeting with a clear and compelling focus on what really matters in leadership and life. They are filled with practical guidance, motivational themes and helpful reminders.

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Power of Future Conversation - Business Version

Based on the book "Leadership and the Art of Conversation" by Kim Krisco, this program demonstrates that properly structured conversation can be a powerful communication tool in giving leaders the power to translate possibility into action.

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Positive Discipline Training Video

CRM Learning's Positive Discipline training program provides the video and workshop resources to present a focused, thought-provoking session on leadership.

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Construction Forklifts: Extending Your Reach

In an effort to decrease the staggering number of injuries and fatalities, OSHA established a Powered Industrial Trucks Standard (1910.178). This forklift training resource demonstrates how to secure the platform and the load, explains safe forklift speeds and turning, and details how to work safely around forklifts and pallet trucks.

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Pigeon Holed in the Land of Penguins

Finally a training video that will force us do some soul-searching about the casual way we limit others and ourselves through stereotyping. This program offers effective tools to help change the pattern.

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Bloodborne Pathogens: Protection in the Home Care Setting

Protect yourself and your home bound patient by knowing the facts about bloodborne pathogens in the a home care environment. This to-the-point training video will cover the basics and beyond.

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Hazard Communication: Your Key to Chemical Safety (Blueprints for Safety)

Used correctly, chemicals are an important part of the work we do, but we often don't give these chemicals a second thought until a tragic accident occurs. Present an easy to follow, step-by-step approach to developing a hazard communication program.

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Bloodborne Pathogens: Always Protect Yourself

Protect yourselves first before assisting injured coworkers. This program explains how bloodborne diseases are transmitted and how to prevent exposure through universal precautions.

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Confined Space Hotwork: Checklist to Safety

Confined spaces are already frought with perils but add in hotwork and the dangers multiply. Train your workers on lifesaving safety precautions when working in confined spaces with hotwork.

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Drug and Alcohol Testing: Your Rights & Responsibilities

As part of the DOT's Alcohol & Drug Testing Rule, employers must train drivers on the dangers of alcohol and controlled substances and the potential consequences of their misuse.

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Cliff's Customer Service Adventure video

This is a fun training video, designed specifically for young, front-line customer service employees. We follow host Cliff on his "quest for excellent customer service" in a variety of industries.

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Incident Investigation: The Big Picture

Incident investigation is one of the most effective ways to minimize a repeat of accidents in the workplace. This award-winning program details how to watch for unsafe working conditions and provides insight on minimizing incidents.

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Incident Investigation: Four-Part Series

Learn how to conduct investigations that will reduce the chance for incidents at your facility with this informative four-part training series. Fine tune your incident-prevention efforts and learn how to assemble an investigative team and uncover root causes of incidents.

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Safety Meetings: Give 'Em What They Want

This program shows managers, supervisors and team leaders how to conduct the best safety meetings. Your organization will learn how to get the most from your safety meetings.

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Safety First: PPE Hazard Assessment

Incidents on the job can cause traumatic injuries to workers, not to mention devastation to your company. Help prevent potential hazards before they become tragedies and keep your organization in compliance with OSHA 1910.132 with this program.

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OSHA Recordkeeping: True to Form

Due to criticisms of paperwork, reporting issues and interpretation of terms, OSHA revised and simplified recordkeeping and reporting. This training provides an overview of changes for anyone responsible for safety and insurance paperwork.

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The Newcomers

This bestselling program follows five employees as they go through a busy day at work. Viewers then keep track of safety no-no's, watch the consequences and get shocked by the sobering twist at the end!

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Media Relations: What to do When the News is You

This training will teach your staff how to handle the media effectively. You can train your managers, supervisors and even line workers, on what information should be released, how to build a good relationship with the media, and how to avoid negative publicity.

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Job Safety Analysis: Proactive Planning

Job Safety Analysis (JSA) is a way of planning ahead, a way to spot problems before they become accidents which cost lives and affect the company's bottom line. This program is designed to help you prepare a JSA.

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Personal Protective Equipment: Win The Race To Safety

This fast-paced program features NASCAR star Bobby Labonte and will teach employees about all aspects of PPE including safe use and maintenance, total body protection and hazard assessment.

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Personal Protective Equipment: Reality In The Public Sector

Public sector employees face a lot of risks and must be prepared for the worst at all times. To do so requires the constant attention to the use of appropriate personal protective equipment. Teach employees that failure to comply will result in tragedy.

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Personal Protective Equipment: Don't Start Work Without It

Different parts of the body and different hazards require different forms of PPE. Teach your employees to use the right equipment for each job and use it correctly.

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Personal Protective Equipment: The Right Choice!

Don't let stubborn attitudes derail your safety measures regarding personal protective equipment. With this program you can ensure that your employees always make the right choice by showing them the consequences of not wearing PPE.

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Hearing Conservation: Noise Under Control

Noise surrounds employees on a daily basis and as an employer, you must instruct them to be alert to hazardous noise.  Mute the potential hazards in your workplace that lead to gradual hearing loss with this can’t miss training course.

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Eye Protection: Why Gamble?

Compliance with OSHA's Eye Protection Standard (1910.133) is made easier with this award-winning video program. It reviews how to avoid injury as well as emergency procedures to follow if an accident should occur.

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Performance Matters: The Need for Constructive Criticism

This humorous film from Video Arts shows managers how to employ criticism at a performance appraisal as a means of preventing the recurrence of mistakes and improve staff performance at the same time.

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PATTERNS

This 3 program video-based series from QMR is intended to explore the behavioral side of sexual harassment, arming employees and managers with tools to effectively prevent and appropriately respond to incidents of harassment.

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Pass It On: Coaching Skills for Managers

Managers are increasingly expected to take on the responsibility for coaching, but very few are truly trained to do so. This training teaches managers how to get coaching right by showing how to get it wrong.

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Other Side of the Window

Spend the day with a hapless customer as he experiences life on the Other Side of the Window. You'll discover, as he does, that seeking help from public sector customer service representatives is often no picnic.

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People

People will help the members of any organization see the goodness in others awaking within them the possiblilities such views can bring.  Brief and inspirational, this video will bring your team together and create more unity.

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Ordinary People, Extraordinary Results

Who motivates your leaders to motivate others? You do…here’s how! Your leaders will gain insight into the little things they can do to make big change happen.

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One For All: Teamwork the Meerkat Way

It isn't just scientists that can learn from the meerkat. If you are part of a company, then you can, too. Let this program take you to the Kalahari desert, where these lovable creatures will show the people that make up your organization a refreshing look at teamwork.

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On The Receiving End

Customers who are difficult or helpless are every call center operator’s worst nightmare. However, it often requires more than just a good telephone manner to deal with these types of people—good training is essential.

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Working Outdoors: Mosquitoes & Ticks

Outdoor work requires attention to safety down to the smallest detail. This program will teach outdoor workers proven methods for avoiding dangerous insect bites.

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Negotiations: Solving the Tough Problems

Effective negotiation skills are a rare and very valuable ability to have, learning to overcome the problems most negotiators face will put you a step or two ahead of your competition...

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More Than One Right Answer

This beautiful 3-minute film by Dewitt Jones reminds us that finding a single solution to a problem may be easy, but often there is more than one right answer. It's amazing the opportunities we can discover when we look for multiple right answers.

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Managing Stress

Job burn-out...Illness...Absenteeism...Conflict...Counter-productivity... Often, these problems can be traced to stresses in the workplace, in personal lives, or both. Although life will never be completely stress-free, we can control how we react to it.

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Managing Performance Every Day: Beyond Appraisal

To many managers, managing performance means holding an annual appraisal and little else. In today's modern and high pressure workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out of those they manage on a daily basis.

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Managing People Through Change

Make sure that your managers possess the vital skills to ease the company through any rough transition.

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Managing Me

This effective management video helps employees in leadership roles cut through the problems and get back to valuable productivity with cut-to-the-chase training points and a cast of eclectic characters.

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Make It Matter

How would people describe you? Would they use words like "vital" or "significant" or "valuable"? If not, you may lack the presence you need for long-term success. This program provides inspiration, insights and instruction on how an individual at any level of an organization can create a strong personal brand that makes them, and what the organization does, matter.

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Magic of We

Are there things going on in your organization today that would benefit from a focused problem-solving effort? This inspirational case study sets the stage for individuals, teams and departments from throughout the organization to work together on finding solutions.

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Love Your Customers

This customer service video is about loving your customer, angry or otherwise! How you treat you customer is a direct extension of how your customer views your company.

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Looking Forward: Your Performance Appraisal

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle.

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Living the Brand: The Patagonia Story

This program helps encourage people in your organization to recognize that they can contribute to building the brand of their company with their everyday actions and making an environmental commitment a core element in an organization.

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Little Things Mean A Lot

If you enjoyed Peacock in the Land of Penguins, you'll love this program. The primary message is that communications skills are the keys to a respectful workplace. Little gestures and innuendos are picked up in situations such as business meetings, and it slowly degrades office culture.

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Life's Lessons Series

Life's Lessons is a simple, inspiring and thought-provoking motivational video that includes wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

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Life Meets Work: Overcoming Stress, Fear and Anxiety

Help your employees regain control of their lives by providing them with the necessary tools to recognize and cope with the many feelings that arise as a result of stress or crisis.

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Life is Good Training Video

Can you imagine a workplace where people really want to come into work every day? The Life is good training video features a unique t-shirt and hat company where fun, customer service, and enthusiasm are in charge!

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Lessons From Geese: The Geese Experience

Beautiful footage of geese and wise words to help your team are just some of what you get with Lessons From Geese: The Geese Experience. An in depth, step-by-step training program will get any team flying in formation.

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LEAKPROOF: 8 Privacy Principles

Strengthen customer trust, tighten privacy policies and increase your bottom line with this comprehensive program featuring eight proven guidelines given by the Organization for Economic Cooperation and Development (OECD).

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Leading with Persuasion

Positive persuasion is the name of the game in this carefully crafted communication skills training video. Team members will learn to persuade with confidence and present their case with credibility.

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Leadership: What's Trust Got to Do With It?

This entertaining best-seller provides solid training for managers and supervisors on how to gain trust from employees and encourage involvement, creating a positive and productive work environment.

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HIPAA Privacy in Home Healthcare

Help your home health facility comply with HIPAA's Privacy Rule - the first comprehensive federal protection guidelines for the privacy of health information. Learn HIPAA rules and regulations and how to apply them in your facility so that you can safeguard your patients' information and protect employees from costly legal action resulting from lack of compliance.

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Lockout/Tagout: Make No Mistake

Make no mistake...all it takes is just one slipup when working with energy for it to become unstable to the point of damaging equipment and injuring or even killing your employees.

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Lockout/Tagout: Real, Real-Life®

This training program will help you comply with OSHA's Lockout/Tagout Standard (1910.147). Designed to provide important information about safe work practices when locking and tagging, this interactive video program focuses on how employees can spot potential dangers before it's too late.

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Public Building Security: It's Everyone's Concern

Public buildings are no longer as safe as they once were. Tear down the dangers with these solid safety measures.

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Lessons From Ground Zero: 2 Part Training Documentary

You always have to prepare for the worst, and there's no better way to learn how than by watching the experts do it. Your staff will learn from those who protected the rescuers during the World Trade Center evacuations, on February 26, 1993 and again on September 11, 2001.

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Disaster Safety: Aftermath & Cleanup

When disaster strikes cleanup and recovery teams have enough to worry about from searching for and rescuing survivors to restoring power and managing ecological impact. Lend your responders a helping hand and ensure their relief efforts are not compromised by risks to their health and safety.

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Decontamination: A Matter Of Life

Decontamination is a key part to controlling any hazardous waste incident. This training features content designed to educate employees on the proper decontamination procedures to avoid exposure to hazardous materials.

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Asbestos Awareness: Controlling Exposure

Help your employees control their exposure to airborne asbestos fibers with this training program that covers basic OSHA principles and safe work practices.

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Cutting Edge Communication Comedy Series

A powerful video-based training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.

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Using Goals to GROW

Employees will learn how to define goals while considering reality, obstacles, options and the way forward.

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Achieving SMART Goals

Learn the SMART formula and how to set specific measurable goals that are relevant and achievable within a designated time frame.

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Listening Actively

Effective communication is not just about waiting for your turn to speak. Everyone must learn to listen effectively. 

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Responding Thoughtfully

This training instructs employees on how to listen and respond supportively by Clarifying, Reflecting, Advising with care and Probing (CRAP).

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Apologizing Carefully

Apologies can be a slippery slope and must be handled with care. Following this program, all staff will understand how to apologize and move forward cooperatively.

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Overcoming Setbacks

This training program will demonstrate to employees how to recognize when they’re stuck and what steps they can take to move forward whenever they encounter a “setback.”

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Creating Positive Impressions

Make sure your employees are never rude, vague and miss an opportunity to impress with this program.

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Presenting With Passion

Making a boring presentation is stressful. Inspiring others with your words is fun. Learn how with this program.

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Enhancing Service

Listen to customers, build rapport and demonstrate you care by being efficient, knowledgeable and a problem solver. 

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Teaching Greetings

This customer service program focuses on essential reception skills – using names and greetings correctly.

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Explaining Skillfully

Skills covered in this training include engagement, structure, maintaining interest and understanding.

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Building Relationships

Watch and learn as a supervisor creates a speed dating training session for staff to learn the best ways to build rapport. 

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Negotiating for Results

Negotiating has always been a fine art. The skills necessary to be successful are showcased in this program.

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Handling Anyone Difficult

This training offers 6 key skills that will ensure problems don’t escalate when employees engage ‘difficult’ people.

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Diffusing Anger

Help staff to develop anger management skills with this training program that demonstrates necessities for controlling anger.

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Resolving Conflict

A great program on essential skills, this training covers methods for preventing and resolving conflict with best outcomes.

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Mediating for Resolution

Learn excellent skills for controlling respectful exchanges and facilitating solutions with this entertaining installment of the Cutting Edge Communication Comedy Series.

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Surviving Team Conflicts

Too much energy is wasted on wars at work. Peace and harmony is good for health and well-being. 

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Giving Hygiene Feedback

It’s wrong to be nasty, make jokes or leave unsubtle gifts for feedback.

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Breaking Bullying

Bullying is harmful to morale and undermines teams and productivity. Watch as a manager offers a radical bullying prevention training session to his staff.

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Managing a Complainer

Constant complainers can derail any meeting, event or training before it even begins. Watch and learn as a company has a breakthrough in dealing with a “nagging” employee.

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Planning and Organizing

Poor planning can always be avoided. Ensure nothing gets overlooked with this program.

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Coaching New People

Welcome new hires, give feedback, encourage new skills and be a good role model with this comedic coaching program.

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Sharing Feedback

Giving positive feedback motivates people. Constructive feedback improves performance.

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Supervising Effectively

Good supervisors bring out the best in their people. Bad supervisors make people want to leave.

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Giving Managers Feedback

Managers need feedback to improve but they don’t always like what they hear.

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Overcoming Disempowerment

Poor feedback creates frustration and conflict. Acknowledgement and recognition creates motivation.

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Handling Tricky Appraisals

Appraisals can be constructive, destructive or useless. Your contribution directly impacts the outcome.

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Understanding Accountability

Managers expect their people to be accountable. Accountability starts at the top.

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Appreciating Diversity

Our world is interesting and diverse. Diversity brings new perspectives.

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Ensuring a Respectful Workplace

Disrespect becomes contagious. Showing respect becomes you.

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Creating a No-Blame Culture

People love to blame when mistakes happen. Yet mistakes are the invitation to innovate.

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Accepting Change

When you stop seeing change as bad, you start to enjoy new beginnings.

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Transforming SILOS

SILO cultures are closed and fragmented. Teams that share and care are happier.

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Behaving Unprofessionally

People understand professional behavior. Yet many behave unprofessionally at work.

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Staying Motivated at Work

Know what inspires you to do well. Ignite your inner passion.

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Welcoming New People

Early days in a new job have a big impact. A warm friendly start makes all the difference.

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Facing Social Media

Social media is growing out of control. Finding opportunities is within our control.

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Handling the New Wave

Digital natives can be challenging at times. They can also provide great opportunities.

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Supporting Others

Being supportive is an essential skill for teams. It takes very little effort to show support.

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Embracing New Ideas

Developing new ideas makes us creative. Sharing new ideas leads to innovation.

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Making Decisions

Avoiding decisions weakens your position. Making good decisions keeps you strong.

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Surviving Stress and Burnout

It’s not hard to talk about stress. The challenge is how to stay calm.

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De-Cluttering the Office

When your workplace is clean and tidy, being organized and productive comes easy.

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Stretching the Team

Ten simple exercises to help you and your team stretch. Join in and feel the benefits.

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Removing Tension

Create some team-building fun, release tension and solve problems.

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Working Safely

Everyone should take responsibility for safety. It all starts with the right attitude.

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Preparing for Emergencies

‘If only we had been prepared’. Act now! Be safe not sorry.

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Ensuring Security

Don’t make it easy for thieves. Preventing is better than lamenting.

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Cutting Edge English at Work Series

The English at Work Series consists of 20 programs designed for either a self-study or group ESL training. Promotes communication and language competence by building the desire and motivation to learn. Have fun learning English as it is REALLY spoken!

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English at Work: Greeting and Introducing

Through this ESL at work training course participants will learn to introduce yourself and others, and use the correct possessive pronouns - myhisherouryour and their.

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English at Work: Saying Where People Are

Through this ESL at work training course participants will learn the prepositions for saying where people are and use the present continuous tense for actions in progress.

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English at Work: Describing People

Through this ESL at work training course participants will learn to describe people positively and negatively, and use regular and irregular comparatives and superlatives.

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English at Work: Asking Questions

Through this ESL at work training course participants will learn to ask for information, recognize rhetorical questions and use closed, open and statement questions to get quality answers.

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English at Work: Saying What’s Needed

Through this ESL at work training course participants will learn to talk about what’s needed and how to use modal verbs such as have toshould and must.

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English at Work: Giving Reasons

Through this ESL at work training course participants will learn to give reasons using because and talk about past actions using irregular forms of the simple past tense.

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English at Work: Describing Feelings

Through this ESL at work training course participants will learn to express positive and negative feelings, and talk about habitual actions and events using the simple present tense.

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English at Work: Making Suggestions

Through this ESL at work training course participants will learn to make suggestions and talk about future plans using going to.

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English at Work: Talking about Rules

Through this ESL at work training course participants will learn to understand and explain rules and use appropriate adverbs and quantifiers to talk about degree and frequency.

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English at Work: Communicating Feedback

Through this ESL at work training course participants will learn to give and receive feedback and talk about what has happened using the present perfect tense.

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English at Work: Complaining and Criticizing

Through this ESL at work training course participants will learn to recognize and express criticism and complaints and use the present perfect tense with periods of time.

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English at Work: Clarifying and Explaining

Through this ESL at work training course participants will learn to explain and clarify situations and ideas and use gerunds as the subject of the sentence.

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English at Work: Agreeing and Disagreeing

Through this ESL at work training course participants will learn to agree and disagree appropriately and use the first conditional to express possibilities.

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English at Work: Discussing Responsibilities

Through this ESL at work training course participants will learn how to explain responsibilities and use the second conditional to express possibilities.

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English at Work: Giving Warnings

Through this ESL at work training course participants will learn to understand and give warnings and use imperatives without sounding offensive.

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English at Work: Expressing Ideas and Attitudes

Through this ESL at work training course participants will understand and discuss ideas and attitudes and improve your fluency using coordinating conjunctions -andso and but.

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English at Work: Apologizing

Through this ESL at work training course participants will learn to apologize appropriately and identify verbs that take the infinitive– wantseemattemptdemandexpectlike and love.

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English at Work: Encouraging Others

Through this ESL at work training course participants will learn ways to encourage others and check understanding using the correct question tags.

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English at Work: Comparing and Contrasting

Through this ESL at work training course participants will learn to compare and contrast people and situations and use what as the subject of the sentence rather than as a question.

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English at Work: Considering Options

Through this ESL at work training course participants will learn to discuss various options and improve your conversation skills using subordinating conjunctions.

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Workplace Excellence Series

Utilize the tools and examples shown in this series and inspire your people to rise above the average benchmarks and truly create Workplace Excellence. This series consists of ten programs that showcase best practices regarding management, leadership, motivation, teamwork, communication, innovation and more!

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Workplace Excellence: Vision & Values

Be inspired to develop a powerful vision and values to motivate others. Learn how to present a powerful vision with clear goals, personalize it, and understand how best to align people to an evolving focus.

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Workplace Excellence: Inspirational Leadership

Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know how to lead by example, project passion, reach through to your people to help them reach both team and individual goals.

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Workplace Excellence: Motivating Fun Workplace

Find out why some people love coming to work and doing their best. This program explains how to create a fun-loving culture and make the workplace desirable using light, color and design. Discover team building activities and learn how to foster staff creativity. 

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Workplace Excellence: Open Communication & Teamwork

Learn how to communicate effectively to achieve best results. Promote open and honest communication through the sharing of information while discouraging gossip. Employees on all levels will understand how to build collaborative relationships and, should it arise, resolve conflict productively.

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Workplace Excellence: Passion for Service Excellence

See the difference when people want to provide exceptional service. Learn that when you’re passionate about your work, making a positive first impression, giving a warm greeting or responding quickly to questions will flow naturally.

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Workplace Excellence: Innovation & Continuous Improvement

Inspire everyone to be creative, offer suggestions and make improvements. Identify opportunities to improve and teach employees and leaders how to develop and brainstorm new ideas by learning how to replicate the proven success of others.

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Workplace Excellence: Green & Giving

Find out how easy it is to make a difference at work and for the environment. Implement green initiatives and help your organization to give back to the community. This program shows how to target initiatives, onboard staff for a full commitment to change.

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Workplace Excellence: Recognition & Feedback

Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals.

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Workplace Excellence: Wellbeing & Balance

Discover how healthy people with work/life balance will be happier and more productive. When through this training, staff will understand the benefits of exercise, the pitfalls of a sedentary lifestyle, and be more proactive about health and safety in the workplace.

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Workplace Excellence: Employer of Choice

Find out how to be a respected and award winning employer. Focus on creating a culture of pride, attract the best talent, promote a culture of development, and increase the flexibility and adaptability of your organization.

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Difficult People and Situations Series

Overcome conflicts and create productive teams. Dramatized case studies featured in this innovative and relevant training will help develop effective communication and leadership skills across all levels of your organization.

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Difficult People and Situations: Leadership Sins

Develop leaders from your management team. With this training, teach them how to open lines of comunication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.

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Difficult People and Situations: Personality Clash

Diversity and different work styles can often lead to disagreements and a clash of personalities. 
Giving and receiving feedback is a major element in succesful conflict resolution, but can only exist with open communication. Learn how to keep communications line open and effectively manage disagreements with this program.

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Difficult People and Situations: Damage Control

Seamless, on-the-spot problem solving doesn't need to take years of experience to develop. This training demonstrates effective listening and teaches employees how to apologize appropriately. Make sure your staff understands how to solve problems without placing blame.

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Difficult People and Situations: Bullying and Harassment

Harassing and bullying behaviors represent the epitome of a difficult situation for any organization. Teach staff and teams on any level that harassment will not be tolerated, and utilize this program as a tool to discuss actions and consequences as well as prevention strategies. With this training, employees will be able to recognize sexual harassment early, and know what to do should they witness or be the victims themselves of any unwarranted, harassing behaviors.

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Asbestos Awareness: Are You at Risk?

This informative training program provides basic awareness of asbestos identification, offers tips on avoiding exposure, and explains protective clothing selection, exposure monitoring and medical surveillance.

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Asbestos Awareness: Understanding the Risk

This program provides basic awareness of asbestos identification, avoiding exposure, protective clothing and exposure monitoring and medical surveillance.

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Material Safety Data Sheets: Read It Before You Need It

Provide your employees with helpful information they need for optimum safety when working around chemical hazards in your facility. This award-winning program makes a perfect supplement to your MSDS safety training program.

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Leadership and the New Science video

Dr. Margaret Wheatley explains how to manage organizations where chaos prevails.

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Leadership and Self-Deception video

Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.

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Leader Madness

Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This is the message of the entertaining video program, Leader Madness.

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Juice

Dewitt Jones says passion is a critical piece in achieving and surpassing our goals and expectations. Fueling your passion can make an insurmountable difference to your company, community, family, and to your life on a personal level

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Jamie's Kitchen

Well known British Chef and entrepreneur Jamie Oliver takes a group of street kids and, through passionate leadership, turns them into a unified and effective team of young chefs.

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It's Up to You: Stopping Sexual Harassment

This comprehensive, 2-part sexual harassment video is an excellent tool for managers and employees alike, using real-world situations to help illustrate their points.

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It's Time to Stop Software and Internet Piracy

A Media Partners Release

Covering very clearly what the law does and does not allow in the area of software and internet copyrighted material, and the consequences some companies may face in the case of an investigation.

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Healthcare Violence: Be Part of the Cure

Dealing with acts of violence is becoming an important skill for every healthcare professional. This training program will equip your employees with the knowledge to recognize potential violence and to difuse hostility before it escalates.

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Difficult Behavior: Breaking Through

Dealing with difficult patients is often a regular part of a healthcare employee's day. This training program will help your employees understand why patients are sometimes disruptive, and will teach them how to intervene safely.

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Recognizing Child Abuse: Sexual Abuse

Educate your healthcare staff on how to recognize the signs of sexual child abuse with this important training program.

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Recognizing Child Abuse: Physical Abuse

Educate your healthcare staff on how to recognize the signs of physical child abuse with this important training program.

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OSHA Top Ten

This training will point out the 10 most serious violations of the OSHA Standards for General Industry to your workers and help you to minimize potential citations or fines.

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Violence in Home Healthcare

Learn about violence and how to handle it in a home healthcare environment. This video covers topics such as general violence information, the assault cycle, safety practices and making safety the employee's priority.

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Healthcare Personal Protective Equipment: Why Risk It?

A must-see for all healthcare employees, this practical training program details the personal protective equipment available and their uses.

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Disruptive Behavior: Too Great a Cost

Disruptive healthcare employees adversely affect patient care, employee morale, communication, and team work. Find out how this training can neutralize negative behaviors and create a more supportive work environment for everyone.

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Patient Rights: Keep Them in Focus

Learning about patient rights is a key component to both patient satisfaction and prevention potential liability issues. Learn about the right treatment, legal issues, confidentiality issues, correct communication, and the right to participate.

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Medication Management: You Can Prevent Errors

Teach your healthcare staff how to safely manage and handle patient medication and avoid critical errors. This important training program details the types of common medication mistakes and how to prevent them.

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Pain Management: Finding Relief

This important training program complies with Joint Commission pain management standards and will help you educate your staff on how to best manage their patients' pain.

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OSI: Office Safety Investigation

Working in an office environment is not without risks. Help your employees recognize the hazards associated with working in an office setting with this new release on office safety.

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Workplace Violence: First Line of Defense

Workplace violence is the second leading cause of workplace death. Follow a compelling dramatization of workplace violence, from perpetration to the conviction and raise awareness on the warning signs of workplace violence.

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Infection Control Orientation

Learn all about the source of infections, how they get transmitted and how to prevent them from spreading. Infection Control Orientation gives your employees a fresh perspective on why preventing infection is one of their most important responsibilities.

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Newcomers At Work

Your employees will be able to identify potential hazards in their own working environment and that of others. Ideal for new and old employees alike, this training is invaluable as refresher course for existing staff and will help managers and supervisors understand their responsibilities when it comes to safety.

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Infection Control in Outpatient Facilities

Control of infection in outpatient facilities is as imperative as it is in other healthcare settings. This informative video explores the need for infection prevention, offers general information about bloodborne pathogens and infection control, and explains the CDC infection control precautions.

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Infection Control in Home Healthcare: Winning the Battle

Infection control is the key to a healthier and safer healthcare environment. Keep mortality at bay by learning the facts! By learning good work practices, sound housekeeping and laundry habits, every member of your staff can help save lives.

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It's a Wonderful Life: Leading through Service

If you loved the movie, you'll love this training video for the same reasons. It shows clearly how "servant leadership" can make organizations thrive and succeed.

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Just Another Day

Engaging, interactive and an effective training tool, this bestselling and award-winning course helps renew your workers' commitment to safety.

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Heat Stress For Public Employees: Seeing Red

Heat stress, heat stroke, heat rashes, heat cramps are all dangerous to your employees. This training DVD will give them the knowledge they need to avoid the pitfalls of working in hot, humid conditions.

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Is It Bias? Making Diversity Work

This NEW and extensive, 3 part diversity training package is based on the book Making Diversity Work, which Training Magazine praised as “A great resource for anyone seeking to create or refresh their diversity program.”

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Every Choice Matters

Give your employees a realistic look at what happens when they don't use safe practices on the job with this workplace safety training DVD.

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Employee Wellness: Taking Care of You

Increase productivity, reduce absenteeism, and improve morale when your employees adopt a healthier lifestyle. This motivating and practical program will encourage your employees to attain wellness and strive to be at their physical, mental, emotional, and spritual best.

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Employee Wellness: A Way of Life

Explore the concept of wellness – the state of being at your physical, mental, emotional and spiritual best – and show your employees how with practical, every day steps employees can work toward attaining wellness.

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Insights to Better Mentoring video

Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?

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Dealing With Stress

Feeling strong and well-rested will not only make your employees happier people but it will make them better workers, too. This award-winning training program highlights the stress-producing scenarios unique to industrial environments.

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Radiation Safety: The Basics

Capable of causing skin lesions, tumors, cancer or even death, radiation is a hazardous material where safety and preventative safeguards mean the difference between life and slow death. Keep everyone safe with this program.

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Innovation at the Verge

Futurist and author Joel Barker teaches how to create your own future by finding your next innovation. Through stories and examples, you will learn how to combine your ideas with the ideas of others as you meet at the Verge.

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If Looks Could Kill Video

The If Looks Could Kill Video is another humorous Video Arts training video that helps front-line staff learn how their behavior can be used to improve customer attitudes and open the door for new sales opportunities.

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How to Lose Customers Without Really Trying

John Cleese stars in this memorable customer service sketch comedy training video. These short, entertaining, vignettes are designed to get customer care providers in the mood to examine the way they treat customers and develop the best ways to approach customer service.

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Forklift Fundamentals: Get the Facts

Help your company comply with OSHA's Powered Industrial Truck Standard (1910.178). This training covers forklift safety and operations, power plant inspections and equipment inspections.

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Forklifts: Inspect, Recharge, Refuel

A forklift can be a dangerous piece of equipment. Performing the job safely not only requires lifting, lowering and traveling safely, but also inspecting your forklift before every shift and knowing the correct procedures for refueling and recharging.

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Forklift Basics: Safe From the Start

This training provides extensive details on the forklifts and powered industrial trucks, from the way they're constructed to the way they work. It will help your operators understand the factors that affect forklift balance and maneuverability.

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Fire Safety: Safe In 8™

Snuff out fire hazards now before the even start! This important program explains how fires start, shows the different classes of fire and illustrates what to do and how to stay calm if your workers find themselves face-to-face with one.

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Forklift Case Histories: Serious Business

Perhaps nothing emphasizes the significance of this new program better than the beginning of the DVD: "This training program presents re-enactments of four actual accidents which occurred on or around forklifts and walkies. Your life may depend on learning from the mistakes of these victims." Ideal for training and re-training.

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Emergency Evacuation: Getting Out Alive

Learn the general procedures that should be followed in case of any kind of an emergency. This training course shows how to survive through emergencies such as earthquakes, fires, explosions, hazardous material spills and chemical releases.

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Sexual Harassment in Healthcare: Is It or Isn't It?

This program is very clear about the problem of sexual harassment at work. It demonstrates 13 specific instances of sexual harassment in a healthcare environment and thoroughly explains how to avoid misunderstandings.

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Sexual Harassment: Is It Or Isn't It?

This program is very clear about the problem of sexual harassment at work. It demonstrates 13 specific instances of sexual harassment and thoroughly explains how to avoid any misunderstandings about this touchy subject.

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Hiring the Best

In Hiring the Best!, the host of a fictional TV talk show helps guide management through the steps of the successful employee interviewing & hiring.

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Helping Hand video

Helping Hand, with John Cleese, shows managers that understanding the need for coaching, and then learning how to coach, is an essential part of their jobs.

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Teamwork: What's Trust Got To Do With It?

Lack of trust is one of the main impediments to effective teamwork. This team-oriented training program demonstrates how to build and maintain trust among team members.

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NORM: Naturally Occurring Radioactive Materials

Help employees understand the risks of naturally occurring radioactive materials. This program showcases how best to minimize and how to avoid exposure.

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Good Company Training

A Media Partners Release

The Good Company training video is a motivational, musical meeting opener featuring famous folks at their first jobs. This fast-paced catchy music video is a fun-filled way to remind your employees that no matter where they are in their career, success happens one step at a time.

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Patient Confidentiality: Privacy In High-Tech Era

Medical recordkeeping and business communication in today's modern technological age creates challenges for healthcare professionals who strive to maintain patient confidentiality and work to comply with HIPAA regulations. Educate yourself and your staff with this pratical and informative training.

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Global Scenario Series

To be successful and effective in the global business environment, your employees require global diversity training to master the essentials of intercultural communication, leadership, and teamwork.

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Gifts From the Mountain

Join author Eileen McDargh where she discusses six fundamental truths to help us deal with life's complexities. We all climb some kind of mountain every day. By slowing down and considering our surroundings, we can better appreciate the journey.

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Global One Series

In today's global marketplace you can't afford a hit or miss approach to cultural diversity and respect training. Training your employees to work successfully with people from other cultures has become essential for survival in today's business.

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Fun Is Good video

Is it possible to combine your passion with your everyday work and have fun in the process? Absolutely. In fact, finding and applying passion in our work is something we should all strive for. That's what Fun Is Good is all about.

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For The Love of It Training

How can you find a way to love what you do? Every day? When you work For The Love of It, you will serve as an inspiration to yourself and to those around you. Dewitt Jones, National Geographic photographer discusses how we all have the ability to love what we do through honoring our passion, making a contribution to those around us and expressing gratitude.

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Stormwater Runoff: I Can Make a Difference

Stormwater contains a multitude of hazardous contaminants including oil, grease, harmful bacteria, pesticides, and fertilizers. Ensure your organization does their part in preventing these harmful substances from wreaking havoc on the environment.

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HIPAA: Security Compliance

Patient confidentiality and information privacy can be challenging when data is electronic. And yet, the new HIPAA Security Rule mandates that all healthcare facilities secure their electronic protected health information. This training program will help you and your staff implement the necessary safeguards.

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FISH! Sticks Video

FISH! Sticks takes the cameras back to Seattle's world-famous Pike Place Fish Market where we found the secrets of how these fishmongers keep their passion alive through a deep, daily and very personal commitment.

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FISH! for Schools

The very popular FISH! Program has been customized specifically for the education client! With wonderful detailed shots of FISH! in action in classrooms and workshops with other teachers, this is sure to be a hit with your staff and your students!

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First Among Equals

The goal of this humorous and intelligent program is to give managers the leadership skills they need to enable individuals to work more effectively as part of a team.

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FEEDFORWARD: Coaching for Your Future

FEEDFORWARD is an effective training tool that provides managers, team leaders and supervisors with suggestions for the future and helps them achieve positive changes in behavior.

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Extraordinary Training Video

Extraordinary is a meeting opener featuring colorful inspiring images, video and words set to upbeat motivational music.

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Beyond Words: Customer Service and Sales Series

In this 2-part video series focused on sales training. You will learn how to go beyond words and communicate more effectively with every customer by having deeper understanding of nonverbal communication.

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Beyond Words: Hiring & Interviewing Series

Beyond Words: Hiring and Interviewing is a 3 part series that teaches the interviewer to look beyond the answer to the question; to consider the body language of each applicant. Covers nonverbal cues that may indicate lying, doubt, attitude, and more.

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The Healthcare Toolkit Series

A complete "Toolkit" of healthcare training materials right at your fingertips. Adaptable to a variety of training settings.

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Harassment: A New Look - Industrial Version

Acts such as workplace bullying, third-party harassment, digital harassment, inappropriate humor, and age discrimination are destructive and in any workplace. Are your employees prepared to recognize and stop these types of behavior? Update your training and alert employees to the new forms of harassment with Harassment: A New Look (Industrial Version).

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Harassment Is - Industrial Version

Video-enriched training organized around learning objectives to facilitate discussion will help raise awareness regarding this issue and explain the do's and don'ts of creating a respectful work environment for everyone.

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It's Show Time!

Witness how It's Show Time! inspires customer service success with consistent excellence! Create a environment that motivates people to come into work with a great attitude!

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Inside Information

Inside Information, by Video Arts, will encourage employees to treat each other just as well as they treat the customer. This will help take personal barriers down and boost communication. You'll find that this will help increase efficiency and improve working relationships.

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Five Star Teamwork

Featuring the remarkable team at the Four Seasons Restaurant in New York City, this video tells an inspirational story of teamwork and customer service -- both internal and face-to-face. Watch and see how the workteam at this five-star restaurant is able to achieve extraordinary excellence, day after day, year after year, and manages to stay committed to their customers, to each other and to their organization's mission.

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An Inside Job: Meeting Internal Customer Needs

A classic from John Cleese, this hilarious, over-the-top Video Arts film starring Hugh Laurie of TV's "House" fame addresses the importance of good internal customer service and how it dramatically affects external customer satisfaction. While the scenarios may be wildly exaggerated, the messages behind them really hit home.

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Service Impact Series

A new 5 part series of customer service scenarios, designed for today's high-efficiency, money-saving training needs. Great for training general customer service skills, call center/telephone skills, internal customer service satisfaction even as a meeting opener.

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