Think Again: An Innovation & Creativity Meeting Opener

This meeting opener is a quick and easy way to introduce innovation and creative thinking. Using inspiring quotes and illustrative photos you'll dive into the world of the history of creativity!

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More Than a Gut Feeling IV

More Than a Gut Feeling IV is a brand new edition of the interviewing classic developed by Dr. Paul Green. The program focuses on removing gut feelings, stereotypes and biases out of the interview process and covers how to use past behaviors to predict future behavior.

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Working Without a Script

Well known for improv comedy, Second City Communications, in this program, teaches how the fundamentals of improvisation will help your organization communicate better, build stronger teams, and create a positive work environment.

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Working With You is Killing Me Video

A CRM Release

From chronic complainers to idea stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day -- and your life! Let this training help employees stay sane with several helpful tips.

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Is Good Enough?

A Media Partners Release

Combining dynamic graphics, captivating music, and striking images, this motivational 3-minute meeting opener explores what would happen if 99.9% were the acceptable standard of excellence.

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Miracle On The Hudson: Prepare For Safety

Engage employees and managers with this motivational safety training bestseller that follows Captain “Sully” Sullenberger as he relives the day, which began like any other, where he was forced to land US Airways Flight 1549 on the waters of New York’s Hudson River, saving all 150 passengers onboard.

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What to Do When Conflict Happens

A CRM Release

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool to hone their conflict resolution skills.

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T2 FISH! Trainer Tools

FISH! Trainer Tools helps you develop a plan, with the managers of your participants, to sustain the momentum your event ignites and build alignment with leadership that’s critical to success.

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FISH! Tales: Peak Experience

In FISH! Tales: Peak Experience, Aspen Skiing Company is seeing real results such as phenomenal growth, increased employee satisfaction, motivation, and, above all, improved customer service.

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Helping Hand Video

The Helping Hand is an award-winning manager training video starring John Cleese at his finest that will ensure that managers understand both the need for coaching and, more importantly, how to coach.

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Succeeding in a Changing World with John P. Kotter

In this award-winning video, bestselling business author and Harvard Business School Professor John Kotter helps you to understand change and shows you how to succeed in an ever-changing world.

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The New Business of Paradigms - Second Edition

For more than a decade, Joel Barker has helped us deal with change. Today, his message is more important than ever. That's why his best selling classic training program, The Business of Paradigms has been reinvented to meet today's employees in the ever-changing global business world.

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Taking Charge of Change

A CRM Release

Through learning to recognize and address the internal transitions associated with any change, individuals will be better able to guide themselves productively through organizational change. This change management training will help viewers on their way.

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Innovation at the Verge

Futurist and author Joel Barker teaches how to create your own future by finding your next innovation. Through stories and examples, you will learn how to combine your ideas with the ideas of others as you meet at the Verge.

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Let's Get Together: Communicating Respect in a Diverse Workplace

With a unique and comprehensive approach, this training program tackles the issues of diversity, communication, conflict-management and teamwork to help you foster a more productive workplace.

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Voices of Truth

A Media Partners Release

This beautiful new Media Partners meeting opener features engaging quotes from philosophers, historians, and world-famous leaders.

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What Do You See?

What Do You See? highlights the importance of seeing every patient as an individual, interacting with them, and treating them with compassion.

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We're on the Same Team, Remember?

A CRM Release

The first time we saw this film, we knew it would be a best seller. An expertly produced story of what can happen when each member of your team has a different focus and agenda.

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It's Your Back, Don't Break It: Back Safety for Home Care Workers

Learn to save your back by understanding how it works, how to prevent back problems with posture and exercise as well as safe lifting. Prevention is the safest way to protect employees from injury.

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Your Summit Awaits with Jamie Clarke

Join Jamie Clarke, Canadian mountaineer, adventurer, and Mount Everest explorer, in the revised version of Your Summit Awaits as he shares from the heart his incredible experiences on the mountain.

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I'll Be Back

A Media Partners Release

According to Bob Farrell, when you take care of the customer -- doing what ever it takes to make them happy -- they're sure to utter those three magic words..."I'll be back!"

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Social Media: Reduce the Risk

With the lines between personal and professional social media use becoming increasingly blurred, it's vital that all organizations take a long hard look at the potential risks of social media and the workplace.

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Yes Lives in the Land of No

The Yes Lives in the Land of No video is the perfect meeting opener to kick off a performance management, motivation or sales training by helping employees understand the source of negativity both in themselves and in their team.

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Would I Inspire Me?

Would I Inspire Me? is a leadership video that asks, 'what does it take to inspire a team?' It's not charisma. Rather, it's a set of leadership behaviors that provides motivation to employees and can be emulated.

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Winning Meeting Opener

Winning could be the ultimate in training commercials. This motivational meeting opener sells your employees an ambitious and energetic set of attitudes about success.

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Win Teams

Is your company going through change? Doubts and fears are part of the process, but this program can show your employees the positive aspects of change. Based on a true story, Win Teams should inspire any workplace dealing with change.

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What's Holding You Back? Meeting Opener

A great way to start or close any business meeting or training, "What's Holding You Back?" will put your staff in the right frame of mind for success.

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Leadership and the New Science

A CRM Release

Dr. Margaret Wheatley explains how to manage organizations where chaos prevails.

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Without Regard

Without Regard...to Race, Religion, Sex, National Origin, Age or Disability will help diminish the everyday stereotypes and assumptions about workplace diversity that are the basis for most discrimination claims.

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Recognizing Drug and Alcohol Abuse for Managers

Alcohol and drugs are fatal, not only to your operations but also to your employees' lives. Cultivate a drug-and-alcohol-free culture by training your managers how to recognize, handle and resolve the dangers of drugs, alcohol and other substances.

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Red Flags Rule: Preventing Identity Theft

Keep confidential information secure, safeguard your reputation and protect your bottom line by following the principles this powerful program!

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Patient Safety: Coaching and Teamwork

An excellent training video to help strengthen the collaboration between healthcare staff members. Teaching five essential skills through the C.O.A.C.H. method: Care, Observe, Act, Communicate and Help.

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What a Manager Should Say

Language matters. It can divide us or unite us. This short and to-the-point meeting opener can help managers choose positive words for positive results in the workplace.

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Whale Done! Video

We think this is one of the most engaging management training films to come around in years. Fun and inspirational, best selling author Ken Blanchard presents a proven approach -- used by the whale trainers of SeaWorld -- to teach managers and team leaders how to increase team members' productivity, encourage creativity and foster a strong sense of team unity and spirit.

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We Are the Ones

An encouraging meeting opener that helps us look to ourselves for positive change. An inspirational and brief leadership training video.

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Wage and Hour Compliance

Give your employees an overview of the law with this program designed to help your organization provide fair compensation and cope with the DOL's tightening enforcement program.

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Undeliverable: Email Etiquette for Today's Workplace

Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.

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Twelve Angry Men: Teams That Don't Quit

Hosted by Dr. Margaret Wheatley, this film takes its basis from the group dynamics of the classic film: Twelve Angry Men. Much can be learned from watching this team struggle to consensus.

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The Wisdom of Caring Leaders

An exciting and unique video, this training follows CNN reporter Donald Van de Mark as he interviews and explores the winning traits and qualities of our most successful business leaders.

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Passionate Leadership: Body Shop founder Anita Roddick

Anita Roddick built The Body Shop into a global empire. A compassionate, irreverent “cause marketer,” She believed her business had the distribution channels and strength to help change the world for the unfortunate. Watch her story and inspire the leaders in your organization.

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Teamwork Across Generations - T.A.G.

The multi-generational composition of the workforce has led to a critical need: developing strategies that bridge gaps in experience and worldview.

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Six Steps to Greatness Customer Service Agenda

The Six Steps to Greatness customer service agenda introduces six of the key steps used to achieve a customer service turnaround.

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Service Heroes: Customer Service Turnaround

Baptist Health Care is a leader in customer satisfaction. But a decade ago, it was a different story. Learn how this healthcare organization became a leader in service and a model for employee satisfaction!

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Safety Orientation: When Preparation Meets Opportunity

Safety Orientation is one of the most important parts of the healthcare profession. Without healthy staff members, those who are ailing won't improve. Be sure to brief new employees on slips, trips and falls as ell as electrical hazards, fire safety and medical waste.

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Be Safe at Work: Safety Orientation In Long-Term Care

Learn about safety in the long-term care environment. This orientation video covers slips, trips, and falls, as well as electrical and fire hazards.

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The Comeback by Patrick Coyle

At one time or another, every organization has to deal with grief and loss in some capacity. The Comeback will empower employees so they can better confidently and sensitively support each other during times of difficult loss.

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Paradigm Principles

Being aware of paradigms isn't enough. This program goes above and beyond awareness of paradigms to give you the tools necessary to harness their limitless power.

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Paradigm Pioneers

You don't have to create your industry's next paradigm shift to be a pioneer. But you can succeed if you know how to spot emerging paradigms and have the intuition, courage and persistence to bring them into practical application. Learn to identify the essential traits of these trailblazers, and how you too can become one.

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Leading More With Less

Leading More With Less is about setting an outstanding example, demonstrating a strong work ethic and showing great enthusiasm for the job. Overall if your leaders set a high standard, your employees will follow their lead.

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Joel Barker Leadershift video

Using inspiring locations and vivid stories, Joel Barker's Leadershift motivates every leader, and aspiring leader, to develop the skills needed to lead his or her organization into the 21st century.

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The Vision of Teams video

Very inspirational story of the first all-woman team to reach the South Pole. Their journey mirrors the dynamics that any team can face - in play or work.

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America 3: The Power to Create

You can learn how the unique combination of teamwork, technology and talent led to victory for a seemingly ordinary crew in America3: The Power to Create.

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Threat Detector: Your Role in Preventing Workplace Violence

Employees play a very important role in preventing violence in the workplace. They're on the front lines; they may be the first ones to see behavior in a co-worker, customer or vendor that makes them uncomfortable or even scared. The Threat Detector program will clarify what these behaviors are and what action to take when you see them.

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So HELP Me video - Employee Edition

We really like this program. It's a well-executed and comprehensive training video that presents realistic problems that can frustrate both customers and employees. It then provides solutions to these problems that satisfy everyone: the customer, the organization and the employee. It's a quality program that's worth seeing.

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Lou Holtz's Do Right

Lou Holtz is a legend in football, and now he's a legend in business. His simple points and exceptional attitude have helped turn losers into winners and bad situations into opportunities.

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Lou Holtz Do Right! The Plan

In this motivational training DVD, Lou Holtz illustrates the way achieve individual and organizational success, in spite of, and potentially due to trial and error, victory and defeat.

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It's About Respect: Recognizing Harassment in a Diverse Workplace

This memorable program will raise awareness regarding harassment and explain the do's and dont's of creating a respectful workplace for everyone.

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Harassment: The Real Scene

Harassment: The Real Scene will raise awareness and leave no doubt in the minds of employees about the importance of harassment prevention in a respectful workplace.

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Get On the Right Bus

Get on the Right Bus is a determined and heartwarming training video that has taken conventional wisdom and turned into a way to make good choices. Coach K believes in the power of inspiring words that can change lives and make organizations successful. This is worth checking out.

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Diversity: The Real Scene

A great video to assist in creating a friendlier environment for all, Diversity: The Real Scene offers facilitators a successful no-frills take on a complicated subject. The flexibility of the programs resources allow companies to make it their own.

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The Star Thrower Story

One of Joel Barker's most cherished stories, The Star Thrower Story is a beautifully filmed motivational training video perfect to get your team going in a quiet satisfied way. And it's available as a six-minute film!

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The Power of Vision by Joel Barker

Help members of your organization to think together, dream together, and act together to make a difference. Joel Barker's training program will help you do just that.

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The Plus of Us: Dynamic Diversity Training

An effective Diversity training program as well as an Anti-Discrimination and Harassment program, The Plus of Us takes your employees beyond the legal rules of discrimination, to an understanding of the basic human needs and emotions that control workplace relationships between diverse employees.

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The Leadership Alliance with Tom Peters

Tom Peters shows us in the Leadership Alliance that when managers and employees (or students) work together in an alliance of leadership, extraordinary results are possible.

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The Happiness Advantage with Shawn Achor

What does being happy have to do with work? We've been told, "If you work hard, you'll be successful...if you're successful, you'll be happy." But what if that formula is wrong? What if the opposite were true and happiness is the secret to success - at work and at home...

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The Four Styles

People communicate, think and behave differently, but they generally fall into four classifications. Learn to communicate with each of these personality types more effectively.

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The Emotional Intelligence Series

The Emotional Intelligence 3 part series uses humor while re-enacting common workplace situations to show how emotional and social intelligence relate to work relationships and how clear and honest communication can result in better productivity.

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The Diversity Advantage: Food for Thought

Welcome back to the Diversity Diner! Where diversity is the main dish. The lovable main character, Dom, is back serving a dish of diversity stew to help employees from neighboring businesses understand the positive economic benefits from including people from all walks of life into the business atmosphere.

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The Clarity Imperative Training Video

A CRM Release

What makes a team, department or organization stand out? Typically, it's things like clarity of purpose, a strong culture and alignment around where the group is headed. This program provides a simple but powerful methodology for getting people "on the same page" so that this kind of clarity and cohesiveness can emerge.

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The Business of Paradigms

The best-selling business film of all time, The Business of Paradigms offers valuable motivational lessons for leaders at all levels of your organization.

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The Balance Sheet Barrier

The Balance Sheet Barrier training video, starring John Cleese is a world-famous Video Arts video that helps take the fear out of financial documents and complex supervisory concepts. Although accounts might never become a manager's favorite topic, The Balance Sheet Barrier does at least make them understandable.

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The Accountability Toolkit

A CRM Release

What happens where there is a lack of accountability? Non-performers thrive while the diligent staff picks up the slack. The stress level rises and communication drops. It doesn't have to be this way. This Toolkit contains 38 unique video clips that illustrate what accountability means. Set in a variety of workplace environments, it's ideal for all industries.

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Team Building: What Makes a Good Team Player

A CRM Release

This is a very interesting program addressing the 4 primary team-member personality styles inherent to every workteam: the contributor, the collaborator, the communicator and the challenger.

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Success Is An Attitude!

In this highly motivational video, some of the most successful people reveal the secret to their success-attitude. Learn the best ways to win in good times and bad from Stephen Covey, Deepak Chopra, Senator Bill Bradley, Jack Welch, Anita Roddick, and Marshall Goldsmith.

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Straight Talking Video

Starring John Cleese, this video is another quirky and humorous drama by Video Arts and helps to equip people with the confidence to get their views and ideas noticed. 

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Speaking Effectively to One or One Thousand

A CRM Release

Few people consider themselves to be good public speakers, yet it is a highly desirable skill in today's workplace. This entertaining and effective program gives practical advice on how to deliver a compelling message to a group of any size.

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So HELP Me video - Supervisor Edition

Exceptional service thrives in an environment where employees are encouraged and supported. This very effective customer service / coaching video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. It's a great addition to your customer service library.

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The 3 R's Of Sustainability: Reduce, Reuse, Recycle!

This course will equip managers, supervisors, and staff with the necessary knowledge, ideas, and tools to identify areas within the organization's operations that can be enhanced through sustainable practices.

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Shifting Years with Laura Goodrich

We now have four generations in the workplace and every generation has unique traits and qualities. In order to get along, be productive and avoid conflict we need to find common ground and let go of assumptions. That's what this program is all about.

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Sexual Harassment: New Perspectives

The cost of sexual harassment extends beyond the monetary and takes a significant toll on employee morale and retention. This program drives home key training points by focusing on the perspective of the victim.

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Sexual Harassment: A Manager's Guide

With information direct from the Supreme Court, this program revolves around SC rulings, training managers on the prevention and resolution of sexual harassment claims. Ultimately, it guides managers through the investigative process, including the interviews with the complainant, alleged harasser and the witnesses.

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Results Rule! Build a Culture That Makes Your Team a Hero

A DVD-based course to build a culture focused on results. This program is based on Randy Pennington's award-winning book, Results Rule! Build a Culture that Blows the Competition Away praised as "real advice that will actually show you how to improve your results."

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Quality Service in the Public Sector Series

A customer Service training video tailored specifically to government and public sector establishments! Show your employees how to create a satisfied customer every time! Go through the scenarios and watch your service repertoires grow!

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Positive Discipline Training Video

A CRM Release

CRM Learning's Positive Discipline training program provides the video and workshop resources to present a focused, thought-provoking session on leadership.

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Preventing Workplace Bullying: How to Recognize and Respond to Bully's at Work

A CRM Release

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work, uses short vignettes to teach 4 keys to preventing bullying at work.

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Performance Matters: The Need for Constructive Criticism

This humorous film from Video Arts shows managers how to employ criticism at a performance appraisal as a means of preventing the recurrence of mistakes and improve staff performance at the same time.

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People

People will help the members of any organization see the goodness in others awaking within them the possiblilities such views can bring.  Brief and inspirational, this video will bring your team together and create more unity.

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On The Receiving End

Customers who are difficult or helpless are every call center operator’s worst nightmare. However, it often requires more than just a good telephone manner to deal with these types of people—good training is essential.

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Negotiations: Solving the Tough Problems

Effective negotiation skills are a rare and very valuable ability to have, learning to overcome the problems most negotiators face will put you a step or two ahead of your competition...

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More Than One Right Answer

This beautiful 3-minute film by Dewitt Jones reminds us that finding a single solution to a problem may be easy, but often there is more than one right answer. It's amazing the opportunities we can discover when we look for multiple right answers.

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Managing Stress

A CRM Release

Job burn-out...Illness...Absenteeism...Conflict...Counter-productivity... Often, these problems can be traced to stresses in the workplace, in personal lives, or both. Although life will never be completely stress-free, we can control how we react to it.

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Managing Performance Every Day: Beyond Appraisal

To many managers, managing performance means holding an annual appraisal and little else. In today's modern and high pressure workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out of those they manage on a daily basis.

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Make It Matter

A CRM Release

How would people describe you? Would they use words like "vital" or "significant" or "valuable"? If not, you may lack the presence you need for long-term success. This program provides inspiration, insights and instruction on how an individual at any level of an organization can create a strong personal brand that makes them, and what the organization does, matter.

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Looking Forward: Your Performance Appraisal

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle.

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Living the Brand: The Patagonia Story

This program helps encourage people in your organization to recognize that they can contribute to building the brand of their company with their everyday actions and making an environmental commitment a core element in an organization.

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Little Things Mean A Lot

If you enjoyed Peacock in the Land of Penguins, you'll love this program. The primary message is that communications skills are the keys to a respectful workplace. Little gestures and innuendos are picked up in situations such as business meetings, and it slowly degrades office culture.

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Life Meets Work: Overcoming Stress, Fear and Anxiety

Help your employees regain control of their lives by providing them with the necessary tools to recognize and cope with the many feelings that arise as a result of stress or crisis.

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Life is Good Training Video

Can you imagine a workplace where people really want to come into work every day? The Life is good training video features a unique t-shirt and hat company where fun, customer service, and enthusiasm are in charge!

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LEAKPROOF: 8 Privacy Principles

Strengthen customer trust, tighten privacy policies and increase your bottom line with this comprehensive program featuring eight proven guidelines given by the Organization for Economic Cooperation and Development (OECD).

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Leading with Persuasion

Positive persuasion is the name of the game in this carefully crafted communication skills training video. Team members will learn to persuade with confidence and present their case with credibility.

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Leadership and Self-Deception Video

A CRM Release

Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.

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Juice

Dewitt Jones says passion is a critical piece in achieving and surpassing our goals and expectations. Fueling your passion can make an insurmountable difference to your company, community, family, and to your life on a personal level

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It's a Wonderful Life: Leading through Service

If you loved the movie, you'll love this training video for the same reasons. It shows clearly how "servant leadership" can make organizations thrive and succeed.

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Is It Bias? Making Diversity Work

This NEW and extensive, 3 part diversity training package is based on the book Making Diversity Work, which Training Magazine praised as “A great resource for anyone seeking to create or refresh their diversity program.”

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Insights to Better Mentoring video

Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?

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If Looks Could Kill Video

The If Looks Could Kill Video is another humorous Video Arts training video that helps front-line staff learn how their behavior can be used to improve customer attitudes and open the door for new sales opportunities.

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Hiring the Best

In Hiring the Best!, the host of a fictional TV talk show helps guide management through the steps of the successful employee interviewing & hiring.

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Gifts From the Mountain

Join author Eileen McDargh where she discusses six fundamental truths to help us deal with life's complexities. We all climb some kind of mountain every day. By slowing down and considering our surroundings, we can better appreciate the journey.

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Fun Is Good video

A CRM Release

Is it possible to combine your passion with your everyday work and have fun in the process? Absolutely. In fact, finding and applying passion in our work is something we should all strive for. That's what Fun Is Good is all about.

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For The Love of It Training

How can you find a way to love what you do? Every day? When you work For The Love of It, you will serve as an inspiration to yourself and to those around you. Dewitt Jones, National Geographic photographer discusses how we all have the ability to love what we do through honoring our passion, making a contribution to those around us and expressing gratitude.

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Extraordinary Training Video

Extraordinary is a meeting opener featuring colorful inspiring images, video and words set to upbeat motivational music.

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It's Show Time!

Witness how It's Show Time! inspires customer service success with consistent excellence! Create a environment that motivates people to come into work with a great attitude!

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Inclusion Insights with Dr. Steve Robbins

This new DVD Training Program shows how the Creativity & Innovation Approach to Diversity & Inclusion works by seeking different perspectives, new ideas, knowledge and experiences.

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Can You Spare a Moment?

John Cleese stars in Can You Spare a Moment?, a communication skill training comedy from Video Arts which shows that even the most delicate situation can be overcome when using appropriate counseling techniques.

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Business Ethics in the New Economy with Dr. Marianne Jennings

With her vast and in-depth knowledge of Ethics, Dr. Marianne Jennings helps learners gain an awareness of what is or is not ethical in relevant business situations in today's new global marketplace. Dr. Jennings will provide guidance on proper actions to be taken, as well as explain how there is no "grey area" in business ethics.

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Emotional Intelligence

A CRM Release

We're supposed to leave our emotions at home when we go to work, but in reality, that's impossible. Organizations that know this, and apply Emotional Intelligence principles, come out ahead in employee morale, creativity, energy and productivity.

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