Languages: English
Length: 20:00
The After All, You're the Supervisor! training video tells the story of Alec, a top-notch CSR, who was recently promoted to supervisor. Alec is excited and a bit overwhelmed by his new responsibilities - especially the challenge of moving from the role of friend and colleague to team supervisor. Fortunately, he has a wise boss who guides him through the transition.
It's not always easy, but Alec finds his place, while his team learns to trust his guidance, work together more efficiently, and function more independently.
A comprehensive training video for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh as you move into a management role.


Login or Join Now then write a review of this program and receive $50 off your next Media Partners video!
Reviews may be displayed on Media-Partners.com.
A CRM release
MEDIA PARTNERS | 911 Western Avenue | Suite 306 | Seattle, WA 98104 | 800-408-5657 | fax: 206-682-6929