Helping Hand video

Languages: English
Length: 37:00

The Helping Hand training video, featuring John Cleese, shows managers that understanding the need for coaching, and then learning how to coach, is an essential part of their jobs. In this amusing drama, a manager who knows nothing about coaching has plenty to learn. The manager needs to identify which tasks a team member could take responsibility for, and coach him or her accordingly. He learns how to identify exactly where the need for coaching lies, how to conduct the coaching itself, and how to monitor the results.

Helping Hand shows how, with the right teaching, the manager is able to improve people's performance and motivation, and that coaching is an invaluable tool for helping individuals and the business develop together.

• 1 Helping Hand video
• 1 Leader's Guide
• 1 Diskette of Participant Worksheets
• 1 PowerPoint Slides Diskette
• 1 Self-Study Workbook on Diskette