The Emotional Intelligence Series

Languages Available: English

Length: 45:00

The Emotional Intelligence Series is a 3 part course outlining the role emotions play in workplace communication, while also showing how stress can impact the way we react to others. Viewers will learn how emotional and social intelligence relate to work relationships and how clear and honest communication can result in better productivity.

Understanding Emotional Intelligence

Learn 3 basic strategies for handling stress with emotional intelligence:

Become aware of your emotions

Self-regulate your emotions

Recognize and empathize with the emotions of others

Demonstrating Emotional Intelligence

Learn the subtle art of reading facial expressions and understand how emotions are passed from one person to another, almost like the common cold. See how "feel good" chemicals in the brain help you sync-up with others and encourage rapport.

Emotional Intelligence and Optimal Performance

Learn the five keys to staying highly motivated and engaged and you will be able to get along better with others, handle stress better, communicate better, work more efficiently and be more productive.