Best SellersSome of the best training videos available.
Featured Videos
Give 'em the PICKLE!
The most requested Customer Service program for the past 2 years, Give 'em the Pickle is loaded with humor, touching stories, fun graphics and music, delivering a powerful message of "taking care of your customers".
FiSH! Video
Considered one of the best selling training videos ever, the FiSH! Video has been called an antidote to cynicism, and can be used for every issue that faces businesses today!
More Than a Gut Feeling video
The best selling interviewing skills training video has been up-dated! Complete with an introduction from Dr. Paul Green, who introduced the "behavioral-style interviewing" process and changed the way interviews are conducted in countless businesses all over the world.
Abilene Paradox
We've always loved this film. And now this classic from CRM has been updated, making it even better. This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to.
Accountability That Works
Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.
As Simple As Respect video
The As Simple As Respect training video is an engaging diversity business training program that's easy to follow and implement.
Celebrate What's Right With the World
Famed National Geographic Photographer, Dewitt Jones has introduced a beautiful program that truly does celebrate the notion of pursuing dreams and having a vision of possibilities for yourself and your organization. Inspired photography and Jones'life lessons have helped make this program a popular best seller.
Ethics 4 Everyone video
Ethics 4 Everyone covers many issues of corporate integrity and accountability - from taking home a few office supplies, to insider trading, and more...
Everyday Creativity with Dewitt Jones
This is a beautifully photographed training video from National Geographic photographer Dewitt Jones. It states simply that creativity is a tool we can all use - in life and business - to change our view of things.
FiSH! Culture
With FISH! Culture, you too can experience a deeper exploration of how the four simple practices - Be There, Play, Make Their Day, Choose Your Attitude - can make a big difference in your company and ultimately help shape positive organizational change across the globeFiSH! Video
Considered one of the best selling training videos ever, the FiSH! Video has been called an antidote to cynicism, and can be used for every issue that faces businesses today!
General Hospitable video
A top seller to the medical profession, this highly engaging film offers expert advice on how to keep patients satisfied.With customer service specific to the healthcare industry, this program has solid training and high entertainment value.Give 'em the PICKLE!
The most requested Customer Service program for the past 2 years, Give 'em the Pickle is loaded with humor, touching stories, fun graphics and music, delivering a powerful message of "taking care of your customers".
Harassment Is Video
Harassment Is currently ranks as one of our best selling harassment videos. It is perfect for training all personnel to recognize the various forms that harassment may take and implement measures to prevent harrassment in your organization!
How to Connect in Healthcare in 90 Seconds or Less
Gaining the trust of patients, patient family members and co-workers is key to providing exceptional healthcare. How to Connect in Healthcare is an engaging program that shows you how to do this by giving you the tools to make positive, genuine connections with everyone you come in contact with on a daily basis.
In This Together video
The In This Together video is an engaging look at Respect and Harassment in the Workplace. This program is centered around a compelling and interactive quiz, allowing the viewer to challenge their thinking.
It's a Dog's World video
A brand new version of this healthcare-specific training video! Best seller, It's A Dog's World shows the viewer the best way to ensure superior patient service - and a better bottom line. Ships in late May.
Just a Call Away Series
We think this series provides the best call center training money can buy. Each program in this comprehensive five-part series addresses different customer service / call center issues. From dealing with an irate customer to learning how to handle an overly talkative customer, this series presents valuable information in a humorous and creative way.
Keeping the Good Ones video
Retention is all about people. This film is an engaging look into the life of a seasoned manager who learns that employees are “people first, and employees second.” If you’re a manager who wants to keep talented people working for you, then this film is a must-have for your library.
Meetings, Bloody Meetings video
Meetings, Bloody Meetings, featuring John Cleese, is the hilarious best-selling video that defines the five disciplines that transform a gathering into a professionally run business meeting.More Than a Gut Feeling video
The best selling interviewing skills training video has been up-dated! Complete with an introduction from Dr. Paul Green, who introduced the "behavioral-style interviewing" process and changed the way interviews are conducted in countless businesses all over the world.
Sexual Harassment: It's Not Enough to Know Better
This comprehensive vignette based program offers learners the most up-to-date legal information. The twelve dramatic vignettes include such timely issues as e-mail and internet misuse along with examples of non-verbal, verbal, and physical harassment. The series includes a manager's version, employee's version and a 5 minute meeting opener.
Sexual Harassment: Is It or Isn't It? video
This program lays out 13 dramatic scenarios, allowing the viewer to decide "...is it sexual harassment, or isn't it?" A great interactive training tool on the obvious and sometimes subtle forms of sexual harassment.
Speaking Effectively to One or One Thousand video
The ability to speak effectively is one of the most powerful tools for personal and professional success. This program addresses the fears that many of us have when it comes to the art of effective communication to small and large groups.
Teamwork In Crisis video
Teamwork In Crisis video is the unforgettable story of the crash of flight 234 and how the unprecedented team work of all involved turned this tragedy into a miracle.
The Difficult Guest video
This best-selling video package has become the gold standard for training managers and employees how to handle difficult customers. Using a variety of comical characters and customer service scenarios, The Difficult Guest video lays out an easy-to-follow four-step plan to turn a volatile situation around and win customer loyalty. It's a hilarious, fast-paced video that entertains and teaches at the same time.What you should know...
- Humor and production value keep learners engaged
- Extensive support materials including guides, workbook and additional role-play video make for a robust training workshop
- For managers, supervisors and front-line employees
The Front of the Class video
An inspirational Leadership program designed specifically for new supervisors who may find themselves in a position of managing those who were at one time peers. The Front of the Class video is a moving story, full of life lessons about the qualities of a true leader.
The Guest video
This best-seller from Media Partners has changed the way countless businesses view their customers and continues to be one of the most sought-after customer service videos in the training industry. What makes The Guest, video stand out among the others is its high production value and humorous approaches to its simple yet poignant core message: treat your customers like guests in your home.What you should know...
- Humor and production value keep learner's interest high
- Easy-to-remember five step learning points
- 14-minute length makes it a great meeting opener as well
- For managers, supervisors and front-line employees
The Leadership Pickles video
What Bob Farrell did for customer service in the run away hit Give 'em the Pickle, he's now doing for leadership with The Leadership Pickles video A fun and exciting video from Media Partners, The Leadership Pickles! video combines Bob's passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.
The Practical Coach video
The Practical Coach video is direct and sincere. The title says it all: "Practical" advice for coaches who care about their team members and are willing to encourage, correct and challenge them to greatness.
The Sid Story Video
We've always thought this to be one of the best coaching films around. This classic from Provant, (featuring Dennis Franz) speaks to the importance of positive reinforcement as a team motivator.
The Unified Team video
We've updated this best seller, giving The Unified Team video a fresh new look and focusing on its strong conflict resolution training content.
Village of 100 video
This video about diversity asks, "If we shrunk the earth's population to a village of precisely 100 people, with all existing ratios remaining the same, what would it look like?" In three minutes, this program statistically approximates what that village would be like.
WHALE DONE! video
We think this is one of the most engaging management training films to come around in years. Fun and inspirational, hosted by best selling author Ken Blanchard who presents a proven approach - used by the whale trainers of SeaWorld - to teach managers and team leaders a technique to increase team members' productivity, encourage creativity and foster a strong sense of team unity and spirit.
What to Do When Conflict Happens
What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis - with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool to hone their conflict resolution skills.
What's Trust Got to Do With It Leadership training video
This entertaining best-seller provides solid training for managers and supervisors on how to gain trust from employees and encourage involvement, creating a positive and productive work environment.
Who Says We Can't Do It? video
A highly inspirational film, Who Says We Can't Do It? is the story of cancer survivor and champion athlete, Lance Armstrong, as he comes to terms with his illness and beats the odds of survival, going on to win the Tour de France 5 consecutive years. An unforgettable story for leaders and teams.
Would I Work For Me? video
Trying to get the most out of the people you supervise, trying to get them to go that extra mile, isn't always easy. But most employees will tell you that what affects their productivity more than anything else is their immediate supervisor.A word about
Best Sellers
Below you'll find some of the hottest training titles available today. A few are newer releases and some are classics, but all share the distinction of being highly desirable programs with solid training and great presentation.
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