- Key Points:
- Communicate
- Clarify
- Be Available
- Be Responsive
We're on the Same Team, Remember? video
Languages: English
Length: 20:00
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When it comes to portraying a positive and professional image to customers, a company is only as strong as its weakest team member. The humorous "We're on the Same Team, Remember?" training video illustrates the all too familiar disaster that can happen when communications break down and expectations are left unclear.
Purchase Package Includes
- 1 We're on the Same Team, Remember? video
- 1 Leader's Guide
- 10 Participant Workbooks
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Strong and believable story can be a good springboard for discussion about what happens when communication breaks down and expectations are unclear. The film can not stand alone, however. I think strong facilitation would be necessary to reinforce the learning points and bring about change in thinking and behaviors.
- PROS
- Realistic story and outcome.
- Employee behaviors are believable and thought-provoking.
- CONS
- Story doesn't directly introduce or reinforce learning points.
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