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How Good Intentions Can Go Awry: Creating a Harassment-Free Environment

Mark & Sheila synopsisWhile sexual harassment (rightfully) generates a significant amount of attention these day, it’s only part of the whole picture. Failing to push toward a holistic understanding of the issue of workplace harassment can have serious consequences on an organization where even well-intentioned behaviors can become harassing conduct.

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Why Training and Development for Modern Managers Is So Critical

mgmt blog-engaged ldr

Some research has concluded that only one in 10 people have the kind of innate talent needed to excel in management. However, with the proper training and development, many mangers can build the capabilities they need to become engaging, high-performing leaders. 

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(Infographic for Managers) How to Protect Yourself from Sexual Harassment Charges

OFA infographic thumbSexual harassment in the workplace is a complex issue. A complaint of inappropriate conduct against a manager—whether the complaint is legitimate or not, and regardless of whether the conduct rises to the level of illegal sexual harassment or not—has a significant impact on all involved. 

This infographic provides managers with indispensable tips for using common sense and extra caution when interacting with employees and colleagues.

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What Leaders Can Learn from Lobsters

Lobster blog_thumbnailWhen it comes to what can help a leader grow…lobsters provide an important insight. Watch this 1-minute clip.

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Quiz: How Well Do You Understand Workplace Violence?

workplace violence quiz thumbAccording to subject matter experts, myths and misinformation about workplace violence often cause organizations to focus on the wrong things—or do nothing. Test your understanding of this critical safety and security concern with this 5-question quiz.

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Conflict Resolution 101: Focus on the Problem, Not the Person

Conflict-RWWWIn today's busy organizations, conflict can occur anywhere at any time. When it hits, it’s tempting for us to see the person with whom we’re in conflict as the “bad guy”, and to create a You Against Me scenario.But if we stay in that mindset it’s unlikely that we’ll be able to positively resolve the problem.

Here are some practical Conflict Management tips that can help you move past the negative and reach successful resolution.

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[Video] Getting Your Employees Out of Their Shells: A Leadership Lesson Inspired By Turtles

Lead-now-turtleSome employees share ideas easily, while others need a bit more time to warm up and come out of their shells. This 55-second video clip explains why it’s important for leaders to create a work environment where employees feel safe giving input and presenting ideas.

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3 Trends Are Turning Learning Strategies into 2019 Business Strategies

3 trends - small thumbAs a respected leader in the learning space for more than 25 years, Media Partners knows an exciting trend when we see one. For 2019, we’ve identified several ideas we predict will gain greater traction as the year unfolds. Already, we’re seeing these ideas empower our customers to leverage learning solutions to improve enterprise performance.

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Two Easy Ways to Create a More Inclusive Workplace

wet test thumbA diverse work team where everyone is able to fully contribute is typically much more successful long term than a team where everyone thinks the same and settles for the status quo. 

In addition to ensuring that your workplace welcomes diversity, make sure all employees are given the chance to contribute and that they understand the importance of letting others do the same. Here are two tips that can help get it done.

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3 Signals to Send When Handling Upset Customers

RWRT customer serviceIt’s hard to know what to say when challenged by an upset customer. While the specific words we say may differ based on the situation, here’s some general information that can help. It’s all about sending the right signals.

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