Posts for April 2015
In a horse race, all of the horses begin the race in the starting gates. Throughout the race, some horses will close in on the lead horse and may over take him, and some horses will fall behind. Every horse has a name. This makes it easy to differentiate between them. In your business, your most important horse is called Revenue.Read More »
I read recently that an employee's bad breath can bring down productivity.
At first I thought, no way. That's just a fact created by a breath mint company to sell more product. But after a little Googling, I found that a survey from Employment Office discovered that "75 percent of workers find it difficult to work alongside someone with bad body odor, and 64 percent work poorly when a co-worker has bad breath."Read More »
There is currently a lot of talk about recognition. A Google search on Employee Recognition churns out more than 900,000 hits. Recognition is one of those principles of people management that we are routinely reminded about, and frankly, should be reminded about, because it can always be done better and more often.Read More »
Last night I ran into a store—which I'll just call BallDart—to purchase a DVD for a class I was teaching that evening.
I'd never been inside a BallDart store, so I wasn't sure what to expect. It certainly wasn't the conversation I had below with the clerk in the DVD section.Read More »