Posts for September 2017

3 Pitfalls New Supervisors Must Avoid

Supervisor Training ThumbWhen stepping up to become a new supervisor, there are 3 common pitfalls you should avoid by completing new supervisor training

Read More »
Sep 29, 2017

How to Provide Regular Supervisory Feedback to Improve Employee Performance

Supervisor Feedback ThumbHere are some tips for making regular, informal employee coaching meetings as productive and positive as possible.

Read More »
Sep 29, 2017

Learning to Love Your Veggies -- and Employee Training

vegetables-thumbnailSometimes, getting people on board with training can be as difficult as getting them to eat a plate of vegetables. Many of us resist doing things that are "good for us".  Here are 4 tips on how to get your people excited about employee development.

Read More »
Sep 27, 2017

Infographic - Getting Real about Bias, Diversity, Harassment & Bullying

harassment-thumbnailHere's a research-based infographic that contains important statistics on bias, diversity, harassment and bullying.  Use the information to help make improvements in your workplace... and feel free to share the link with others.

Read More »
Sep 20, 2017

Top Soft Skills for Customer Service Reps

Soft Skills ThumbTo be successful, customer service reps should have a positive attitude and must possess top-notch listening skills, problem-solving skills, and personal accountability

Read More »
Sep 15, 2017