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Posts by Howard Deutsch

Using Employee Engagement Surveys to Boost Customer Satisfaction and Loyalty

EngageThumbSatisfied and engaged employees are essential for customer satisfaction, retention and loyalty. Listen to your employees and take action on their feedback.

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Can Your Organization's Employees Speak Openly and Candidly to Their Manager?

Speak Open to Management_160x120.jpgFor your company to be highly successful today and in the future, your organization needs to have highly engaged employees and a healthy culture. A healthy culture includes communication without barriers, collaboration and innovation, among many other organizational characteristics. One really important characteristic of healthy corporate cultures is the ability of all employees to speak openly and candidly with their supervisor or manager.

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