MEDIA PARTNERS TRAINING BLOG
News and information regarding employee and manager training. We feature a collaboration of experts in the fields of customer service, coaching and leadership, healthcare, human resources and more!
Changing your mix of marketing efforts to include both high-tech and high-touch both helps you continue to build your customer base and keeps customers and prospects from tuning out.
Great service builds loyalty. Great service when there is a bad situation builds even more customer loyalty. You can benefit from a bad situation using these four points.
You'll never know exactly how much business you lose due to so-so customer service. But I guarantee that if your business is in trouble, a lack of customer service is one root cause of your situation. To turn your business around, try sharply redefining what acceptable customer service is for you.