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Government Customer Service - Trainers' Favorites

August 1, 2019
By Media Partners
Providing exceptional service can be a challenge for government workers. Employees need to balance meeting customer needs and requests with adhering to policies and procedures. The programs on this page can help! They're current top sellers among our government customers.

For product information and a free preview of any product on this page, click on its title.  

Customer Service - Motivational

Give 'em the Pickle
and What's Your Pickle?
The Guest
We're in the Band


Sample clip from What's Your Pickle? 
Providing Exceptional Service in Government - Overview

The Other Side of the Window


Sample clip from The Other Side of the Window 

Dealing with Difficult Customers/Solving Problems

The Right Words at the Right Time... Customer Service Recovery for Government

The Difficult Guest
So HELP Me! - Employee Edition and Supervisor Edition


Sample clip from Right Words at the Right Time, Govt. Version
Healthcare Customer Service

The Right Words at the Right Time... Customer Service Recovery for Healthcare

How to Connect in Healthcare...in 90 Seconds or Less
It's a Dog's World


Sample clip from How to Connect in Healthcare

See more titles to explore on our Government page.



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