Government Customer Service - Trainers' Favorites
Providing exceptional service can be a challenge for government workers. Employees need to balance meeting customer needs and requests with adhering to policies and procedures. The programs on this page can help! They're current top sellers among our government customers.
For product information and a free preview of any product on this page, click on its title.
Customer Service - Motivational
Give 'em the Pickle and What's Your Pickle?
We're in the Band
Sample clip from What's Your Pickle?
Providing Exceptional Service in Government - Overview
The Other Side of the Window
Sample clip from The Other Side of the Window
Dealing with Difficult Customers/Solving Problems
The Right Words at the Right Time... Customer Service Recovery for Government
The Difficult Guest
So HELP Me! - Employee Edition and Supervisor Edition
Sample clip from Right Words at the Right Time, Govt. Version
Healthcare Customer Service
The Right Words at the Right Time... Customer Service Recovery for Healthcare
How to Connect in Healthcare...in 90 Seconds or Less
It's a Dog's World
Sample clip from How to Connect in Healthcare
See more titles to explore on our Government page.