How Filters Improve Workplace Communication

This clip reminds us that filtering our words and actions enables us to remain respectful and inclusive.

How Was Your Day? clip provided for PREVIEW ONLY; not to be used for training.

As showed above, a filter is essentially the ability to adjust one’s behavior to meet the needs of any given situation. Many do this naturally, adapting and code-switching their way through life’s various circumstances. For example, in the workplace, one should filter their behaviors to avoid:

  • Discussing sex, politics or religion
  • Using profanity
  • Over-sharing personal information

As the workforce continues to grow and diversify—spanning different ages, backgrounds, values, and communication styles—the potential for conflict, divisiveness, and alienation of others increases. The ability to use behavior filters is, therefore, an integral part of a respectful, inclusive high-performing team.