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Posts in General Business

Why Training and Development for Modern Managers Is So Critical

mgmt blog-engaged ldr

Some research has concluded that only one in 10 people have the kind of innate talent needed to excel in management. However, with the proper training and development, many mangers can build the capabilities they need to become engaging, high-performing leaders. 

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Quiz: How Well Do You Understand Workplace Violence?

workplace violence quiz thumbAccording to subject matter experts, myths and misinformation about workplace violence often cause organizations to focus on the wrong things—or do nothing. Test your understanding of this critical safety and security concern with this 5-question quiz.

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[Video] Getting Your Employees Out of Their Shells: A Leadership Lesson Inspired By Turtles

Lead-now-turtleSome employees share ideas easily, while others need a bit more time to warm up and come out of their shells. This 55-second video clip explains why it’s important for leaders to create a work environment where employees feel safe giving input and presenting ideas.

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3 Trends Are Turning Learning Strategies into 2019 Business Strategies

3 trends - small thumbAs a respected leader in the learning space for more than 25 years, Media Partners knows an exciting trend when we see one. For 2019, we’ve identified several ideas we predict will gain greater traction as the year unfolds. Already, we’re seeing these ideas empower our customers to leverage learning solutions to improve enterprise performance.

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Two Easy Ways to Create a More Inclusive Workplace

wet test thumbA diverse work team where everyone is able to fully contribute is typically much more successful long term than a team where everyone thinks the same and settles for the status quo. 

In addition to ensuring that your workplace welcomes diversity, make sure all employees are given the chance to contribute and that they understand the importance of letting others do the same. Here are two tips that can help get it done.

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3 Signals to Send When Handling Upset Customers

RWRT customer serviceIt’s hard to know what to say when challenged by an upset customer. While the specific words we say may differ based on the situation, here’s some general information that can help. It’s all about sending the right signals.

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Ridding the Workplace of Sexual Harassment Means No More Excuses

OFA-animated-gif-post-thumbInappropriate behavior is inappropriate behavior no matter the circumstance, reaction, or company culture. Fortunately, there are practical ways to help employees filter their words and actions at work -- starting with eliminating excuses like these.

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Address the Disrespectful Workplace and Banish Sexual Harassment Once and For All

Respectful workplace sexual harassmentSexual harassment is a red-flag indicator of a workplace in trouble, one lacking a culture of respect. Here are three key ideas for dealing effectively with sexual harassment and preventing other forms of disrespect as well.

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Showing Appreciation - Training Activity

appreciation-thumbHelping people gain insight into the importance of being appreciative and showing appreciation can benefit both the employee and the organization. This training activity helps build awareness is this area.

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Task Management Tool: 6 Questions to Ask Before You Start a Task

task small thumbThere's a famous saying, "If a job's worth doing, it's worth doing well."  The first (and possibly most important) step in getting something done right is to gain clarity on what it is you're agreeing to do.  

Use the questions on this worksheet to set the stage for success.

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