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Posts in Technology

(Infographic) Leading Organizational Change - The Dos and Don'ts

Leading Org Change Infograph_thumb2-smSuccessful change management starts with leadership. Employees look to leaders in times of transition. That means the way leaders introduce and manage change impacts employee performance and the overall success of the initiative. This infographic features 5 things leaders do to derail change followed by the top 5 things leaders to to drive successful change.

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Managers Who Develop Talent Elevate the Employee Experience

Managers Who Develop-blog_2Managers are your organization’s most critical link with employees. HR, talent development and business professionals rank effective managers, and workers’ relationships with them, to be the top organizational lever for positively impacting the employee experience. This post examines the significant part talent development plays in creating positive employee experiences.

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Media Partners Research Finds 5 Key Influences on Employee Experience

Host_3 Key Infl blog_2How do we make that time the best it can be for employees? That’s the question that motivated Media Partners’ most recent pulse survey. We asked the HR, L&D, and business pros we serve which of eight major organizational factors they feel are most important when it comes to positively affecting the employee experience. 

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Media Partners Salutes Coaches on Executive Coaching Day

Practical Coach 2 blogExecutive coaching is a widely used and very effective means of development for business leaders. May 1st is Executive Coaching Day, and Media Partners joins organizations everywhere to salute business coaches and the excellent work they do.

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(Infographic) The Benefits of Workplace Violence Prevention and Response Training

WPV thumb_smallThis infographic reveals why workplace violence needs to be addressed today, and highlights the powerful difference workplace violence prevention and response training can make.

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(Video Clip) Ignoring Harassment Doesn't Solve the Issue

OFA warehouse jeering_smallAs this video clip shows, inappropriate comments and gestures in the workplace are often ignored for the sake of "getting along". But is that really an effective course of action?

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5 Ways Managers Show Respect to Employees

Resp Supv_storeEmployees often feel disrespected due to actions (or the lack therof) on the part of their supervisor. When supervisors don't communicate, or fail to demonstrate that they understand and appreciate what the employee does, it can cause people to feel disconnected and de-valued. A Respectful Supervisor does these 5 things to positively influence employee motivation and retention.

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Kickstarting a Growth Mindset -- In Yourself and Those You Manage

Kickstarter_1_blogWhat is a growth mindset? Some use it synonymously with lifelong or continuous learning. But it originated with Stanford psychologist Carol Dweck. This article explains more about Dweck's work while providing helpful tips for developing a growth mindset in yourself and those you manage.

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How Good Intentions Can Go Awry: Creating a Harassment-Free Environment

Mark & Sheila synopsisWhile sexual harassment (rightfully) generates a significant amount of attention these day, it’s only part of the whole picture. Failing to push toward a holistic understanding of the issue of workplace harassment can have serious consequences on an organization where even well-intentioned behaviors can become harassing conduct.

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3 Signals to Send When Handling Upset Customers

RWRT customer serviceIt’s hard to know what to say when challenged by an upset customer. While the specific words we say may differ based on the situation, here’s some general information that can help. It’s all about sending the right signals.

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