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Posts in Sales

Ethical Choices: Knowing How to Handle a “Moment of Truth”

Ethical Choices_diceMost people know the difference between right and wrong. They know the difference between telling the truth and telling a lie. And they can explain why honesty and integrity are important. This video clip show what to do when faced with those moments of truth, or ethical dilemmas.

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Sales Culture and Customer Service: Perfect Together!

B&WThumbGreat customer service is a vital subset of a great sales culture--two processes that fuel one another.

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10 Ways to Avoid Burnout

ComputerThumbIf you or any of your staff are starting to feel on that ragged edge, do something. Burnout is preventable!

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How To Use Both High Tech and High Touch to Build and Keep Your Customer Base

MailboxThumbChanging your mix of marketing efforts to include both high-tech and high-touch both helps you continue to build your customer base and keeps customers and prospects from tuning out.

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Storytelling For Business - Share Your Stories to Build Your Reputation and Help People Remember You

BenchThumbStorytelling is an important part of relationship marketing. When you tell a story you engage the listener into what you are discussing. Much like a movie that they just cannot turn off your story has them hooked.

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