State & Local Government and Education customers…
Save 15-20% on this title May 1 through June 30, 2019. See Details
Staying afloat in the tumultuous sea of constant change and increased competition is no easy task. Customer expectations have changed, as have the rules and the roles of everyone in the organization.
This unique and inspiring training is based on the book Race Without a Finish Line: America's Quest for Total Quality, by Warren Schmidt and Jerome Finnigan.The Race Without a Finish Line film, through animation and a memorable storyline, shows why the old, traditional way of doing business is no longer effective. Companies characterized by top-heavy management giving orders, employees following those orders without question, and a philosophy that has little room for quality and customer satisfaction, are unlikely to succeed in today's competitive business arena.
Today, the companies that not only survive but succeed and prosper are those that embrace change and innovation. These companies are not satisfied with products or services that are "good enough." The Race Without a Finish Line will help your organization to continually look for ways to improve what you do in all areas.
Is "Good" Enough?
Time: The Next Dimension of Quality
The Goal: How-To Version
Languages: Cantonese, English, Simplified Chinese (subtitle), Spanish, Traditional Chinese (subtitle)