Available in DVD and OnlineThis management skills training provides managers and supervisors with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues. Making performance improvement...painless!
The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.
Are you looking for a simple, yet proven technique to help employees improve their performance without drama, pain and conflict? Look no further than this training comedy -- focused specifically on the challenges of developmental conversations.
What's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.
This micro-learning course provides a guide for tackling the most difficult workplace discussions. It presents behavior models with actionable and practical day-to-day advice for any manager or supervisor looking to improve employee performance.
Limited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate expectations to their employees.
This comprehensive eLearning course will help develop mentoring and coaching skills throughout the organization. Filled with rich content and short video segments, it provides all the information, skills and practice needed for leaders to successful engage, motivate and mentor others.
Best-selling author and management consultant, Bruce Tulgan, has proclaimed that the days of "hands-off" management are over! This riveting new release is a call to action for all managers and leaders to fight the under-management epidemicand to become the boss their employees appreciate and ultimately deserve.
Let’s face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.
For many managers and employees, performance reviews are nightmares to be avoided. Through a realistic scenario showing both sides of a performance discussion, this program explains how to make them painless, but effective, for everyone concerned.
Provide employees with the skills they need to effectivly create a "feedback culture" within your organization where giving and receiving feedback becomes a normal part of day-to-day business, therefore improving moral, empowering teams as well as quality of your service.
After being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
Discover how to structure feedback so that it is specific, balanced and timely. By the end of this program, participants will know why everyone has an inherent responsibility to provide constructive feedback to others.
By the end of this program, participants will have a firm understanding of the four most difficult situations they will encounter when giving feedback and be able to act appropriately and efficiently when dealing with them.
People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced with negative feedback. After watching this video, they will be able to easily digest criticism, learn from it, and accept praise with grace.
This video demonstrates skills and techniques viewers can use to handle difficult situations when receiving feedback. Learn how to overcome personal attacks and dig deeper to understand vague feedback with this program.
When you have a worker that has to learn a particular kind of task, you train them, correct? That sounds simple enough, however, proper training isn't something that just happens. It's important to carefully plan and execute your training session to ensure your trainees are getting the maximum benefits and knowledge for the skill.
This program focuses on a specific soft skill for supervisory and managerial development training. Shows supervisors how they can create a positive and productive environment, and how to give constructive feedback.
Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.
Coaching can be a very rewarding endeavor. It can also be very time consuming and not very effective with a flawed approach. This training is perfect for business meetings to set the right tone for employee development and training.
Looking to inspire a handful of executives? How about thousands of sales and customer relations representatives? Experience immediate and long-term results with The Winning Coaches Series of thought-provoking training and content.
Don't let opportunities for praise slip through the cracks. Employees who routinely meet job demands MUST be considered company assets. This training discusses the importance of recognizing and appreciating employees who meet expectations.
This training video explains that the best way for managers to keep employees focused, motivated, and equipped to succeed is to regularly meet, one on one, with each direct report for an informal performance review.
Managers are increasingly expected to take on the responsibility for coaching, but very few are truly trained to do so. This training teaches managers how to get coaching right by showing how to get it wrong.
Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?
John Cleese stars in Can You Spare a Moment?, a communication skill training comedy from Video Arts which shows that even the most delicate situation can be overcome when using appropriate counseling techniques.
What happens when nine fascinating people with experience in successfully navigating stressful situations at work come together to cook a meal? Insights simmer along with the food! Cooking serves as a metaphor for working through a challenge together, and after the flames die down, the participants share what they’ve learned.
There is a revolution underway, in business government, and education, people are challenging the “gospel,” thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.
Direct and sincere, the title of The Practical Coach video says it all: "Practical" advice for coaches who care about their team members and are willing to encourage, correct and challenge them to greatness. In other words: "Coaching is the process of letting people know that what they do matters to you." It’s no wonder that it’s one of the best-selling coaching programs in the industry.
Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.