Key Learning Points
DON’T: Ignore audience needs
INSTEAD: Inspire and ensure relevance
DON’T: Drain energy
INSTEAD: Introduce session positively
DON’T: Be intolerant
INSTEAD: Be patient and respectful
DON’T: Be complacent
INSTEAD: Be open to feedback and grow
Dion’s training skills are improving and many give advice.
Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants’ needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals’ different learning paces. Dion stresses the importance of an encouraging and positive atmosphere—no shooting down of people’s ideas and input. Carol advocates colorful, succinct speaking that raises people’s energy levels and readiness to hear what’s next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never condescending to one’s audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).
Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.
While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.
For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.
A 7 Dimensions release