Available in DVD and OnlineThis management skills training provides managers and supervisors with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues. Making performance improvement...painless!
The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.
Are you looking for a simple, yet proven technique to help employees improve their performance without drama, pain and conflict? Look no further than this training comedy -- focused specifically on the challenges of developmental conversations.
What's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.
Limited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate expectations to their employees.
Best-selling author and management consultant, Bruce Tulgan, has proclaimed that the days of "hands-off" management are over! This riveting new release is a call to action for all managers and leaders to fight the under-management epidemicand to become the boss their employees appreciate and ultimately deserve.
At any given time, anyone in the organization can be called upon to be a coach. Here are simple steps people can learn to successfully teach what they know to someone else. Available in Business, Government & Healthcare versions.
Let’s face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.
For many managers and employees, performance reviews are nightmares to be avoided. Through a realistic scenario showing both sides of a performance discussion, this program explains how to make them painless, but effective, for both parties concerned.
Provide employees with the skills they need to effectivly create a "feedback culture" within your organization where giving and receiving feedback becomes a normal part of day-to-day business, therefore improving moral, empowering teams as well as quality of your service.
After being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
Discover how to structure feedback so that it is specific, balanced and timely. By the end of this program, participants will know why everyone has an inherent responsibility to provide constructive feedback to others.
By the end of this program, participants will have a firm understanding of the four most difficult situations they will encounter when giving feedback and be able to act appropriately and efficiently when dealing with them.
People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced with negative feedback. After watching this video, they will be able to easily digest criticism, learn from it, and accept praise with grace.
This video demonstrates skills and techniques viewers can use to handle difficult situations when receiving feedback. Learn how to overcome personal attacks and dig deeper to understand vague feedback with this program.
Coaching can be a very rewarding endeavor. It can also be very time consuming and not very effective with a flawed approach. This training is perfect for business meetings to set the right tone for employee development and training.
Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?
What happens when nine fascinating people with experience in successfully navigating stressful situations at work come together to cook a meal? Insights simmer along with the food! Cooking serves as a metaphor for working through a challenge together, and after the flames die down, the participants share what they’ve learned.
Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.
Would I Inspire Me? is a leadershipvideo that asks, 'what does it take to inspire a team?' It's not charisma. Rather, it's a set of leadership behaviors that provides motivation to employees and can be emulated.