When The Coach is You!
COACHING TRAINING VIDEOS | a CRM Release
Program length: 18:00

Buy now and save 15-35%! Offer ends 12/31/17. Click HERE for sale details.

These days, coaching isn't only the responsibility of the manager. Any team member may be called upon to teach something they know to a co-worker. When The Coach is You! helps to increase the success of this kind of "knowledge transfer".

Hosted by television personality George Wendt of Cheers fame, When The Coach is You! explores coaching from the perspective of both coach and learner.

You will watch purchasing administrator Wes try to move Peggy from one-on-one vendor ordering to an online purchasing system. In the factory, shop foreman Michelle enlists Hector to help a coworker increase productivity. And, at the service center, veteran service representative Todd is none too pleased to have a freshman rep assigned to coach him on calls. 

As you view the evolution of these encounters, the skills necessary for successful coaching emerge. When The Coach is You! demonstrates the following five steps to coaching success:
  • Prepare the learner
  • Demonstrate for the learner the skills desired
  • Establish and maintain a positive coaching atmosphere
  • Let the learner perform his/her newly learned skills
  • Follow up

When The Coach is You! is available in an Office Version, Healthcare Version and Government Version.

This film is also available with Chinese (simplified) and Chinese (traditional) subtitles.


Languages: English

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Business Version Purchase $845.00
Healthcare Version Purchase $645.00
Government Version Purchase $845.00
Business Version Purchase $845.00
Healthcare Version Purchase $645.00
Government Version Purchase $845.00



If you need more information or have any questions, please contact us at 1-800-408-5657.

This program is available through Online Business Learning, our streaming subscription platform which offers over 2000 premium streaming and eLearning courses, 24/7, for a low monthly price. READ MORE about it, or call at 1-800-408-5657 us to set up a FREE 30 DAY TRIAL today!

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