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When The Coach is You!
COACHING TRAINING VIDEOS | a CRM Release
Program length: 18:00

State & Local Government and Education customers…

Save 15-20% on this title May 1 through June 30, 2019. See Details

These days, coaching isn't only the responsibility of the manager. Any team member may be called upon to teach something they know to a co-worker. When The Coach is You! helps to increase the success of this kind of "knowledge transfer".

Hosted by television personality George Wendt of Cheers fame, When The Coach is You! explores coaching from the perspective of both coach and learner.

You will watch purchasing administrator Wes try to move Peggy from one-on-one vendor ordering to an online purchasing system. In the factory, shop foreman Michelle enlists Hector to help a coworker increase productivity. And, at the service center, veteran service representative Todd is none too pleased to have a freshman rep assigned to coach him on calls. As you view the evolution of these encounters, the skills necessary for successful coaching emerge.

The five steps to coaching success are presented:

  • Prepare the learner
  • Demonstrate for the learner the skills desired
  • Establish and maintain a positive coaching atmosphere
  • Let the learner perform his/her newly learned skills
  • Follow up
When The Coach is You! is available in 3 versions: Business, Healthcare and Government.

Also Available:
The Practical Coach 2
Painless Performance Improvement
Make Mentoring Count


Languages: English, Simplified Chinese (subtitle), Traditional Chinese (subtitle)

Purchase Now!

We offer a variety of Content Delivery Options and Formats.




This program is available for delivery through your LMS in SCORM format or an embedded link for either streaming or eLearning.

For more information on pricing and delivery formats, call us (1-800-408-5657), chat with us, or send an email to info@mediapartners.com.

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.

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