COMMUNICATION SKILLS
In business, effective and persuasive communication skills can mean the difference between success and failure.
Communication Videos
Healthcare
How to Connect in Healthcare in 90 Seconds or Less
A Media Partners ReleaseBecause the ability for healthcare workers to connect with their patients is vital to establishing trust, this film is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will be motivated and ready to immediately transfer their learning to their patients.
It's a Dog's World
A CRM ReleaseWhen man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video, in its second edition, provides great lessons on patient satisfaction.
Communication in Healthcare
A CRM ReleaseHave you ever been misunderstood? In daily life, misunderstandings can create humorous muddles or minor mistakes. But in healthcare settings, miscommunications can have serious repercussions...
Beyond Words for Healthcare: A Body Language Guide for Healthcare Professionals
An excellent healthcare-specific video! This insightful video will help polish up non verbal communication skills by using and interpreting body language.
Dealing With Conflict - Healthcare Version
A CRM ReleaseDesigned for the Healthcare industry, this video explores the dynamics of conflict within work teams. Based on the Thomas-Kilmann Conflict Mode Instrument, the goal is to empower employees to work through conflict, with less dependence upon management.
When The Coach is You!
A CRM ReleaseAt any given time, anyone in the organization can be called upon to be a coach. Here are simple steps people can learn to successfully teach what they know to someone else. Available in Business, Government & Healthcare versions.
Leadership and Self-Deception Workshop
A CRM ReleaseWould you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.
The Healthcare Toolkit, Volumes 1 & 2
A CRM ReleaseA complete "Toolkit" of healthcare training materials right at your fingertips. Adaptable to a variety of training settings.
