COMMUNICATION SKILLS


In business, effective and persuasive communication skills can mean the difference between success and failure.

Communication Videos
Healthcare

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It's a Dog's World

A CRM Release

When man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video, in its second edition, provides great lessons on patient satisfaction.

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How to Connect in Healthcare in 90 Seconds or Less

A Media Partners Release

Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this training is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will likely feel motivated and ready to immediately transfer their learning to their workplace.

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Working With You is Killing Me

A CRM Release

From chronic complainers to idea stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day -- and your life! Let this training help employees stay sane with several helpful tips.

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When The Coach is You!

A CRM Release

At any given time, anyone in the organization can be called upon to be a coach. Here are simple steps people can learn to successfully teach what they know to someone else.

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Leadership and Self-Deception Workshop

A CRM Release

Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.

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The Comeback by Patrick Coyle

At one time or another, every organization has to deal with grief and loss in some capacity. The Comeback will empower employees so they can better confidently and sensitively support each other during times of difficult loss.

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Beyond Words for Healthcare: A Body Language Guide for Healthcare Professionals

An excellent healthcare-specific video! This insightful video will help polish up non verbal communication skills by using and interpreting body language.

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The Healthcare Toolkit, Volumes 1 & 2

A CRM Release

A complete "Toolkit" of healthcare training materials right at your fingertips. Adaptable to a variety of training settings.

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Communication in Healthcare

A CRM Release

Have you ever been misunderstood? In daily life, misunderstandings can create humorous muddles or minor mistakes. But in healthcare settings, miscommunications can have serious repercussions...

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