COMMUNICATION SKILLS
In business, effective and persuasive communication skills can mean the difference between success and failure.
Communication Videos
Healthcare
Emotional Intelligence
A CRM ReleaseWe're supposed to leave our emotions at home when we go to work, but in reality, that's impossible. Organizations that know this, and apply Emotional Intelligence principles, come out ahead in employee morale, creativity, energy and productivity.
The Emotional Intelligence Series
The Emotional Intelligence 3 Part Series uses humor while re-enacting common workplace situations to show how emotional and social intelligence relate to work relationships and how clear and honest communication can result in better productivity.
Working With You is Killing Me
A CRM ReleaseA problem co-worker truly can make life miserable. From chronic complainers to idea stealers, boundary pushers to just plain jerks -- a toxic co-worker can ruin your day, and your life! Let this training help employees learn to unhook and stay sane with several helpful tips.
The Art of Authenticity
Going beyond the basic “how-to's” of leadership, this course helps viewers understand why the world is starving for character, transparency, and trust. It then shows what can be done to deploy authentic leadership practices in your organization.
How to Connect in Healthcare in 90 Seconds or Less
A Media Partners ReleaseBecause the ability for healthcare workers to connect with their patients is vital to establishing trust, this film is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will be motivated and ready to immediately transfer their learning to their patients.
It's a Dog's World
A CRM ReleaseWhen man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video, in its second edition, provides great lessons on patient satisfaction.
Communication in Healthcare
A CRM ReleaseHave you ever been misunderstood? In daily life, misunderstandings can create humorous muddles or minor mistakes. But in healthcare settings, miscommunications can have serious repercussions...
Beyond Words for Healthcare: A Body Language Guide for Healthcare Professionals
An excellent healthcare-specific video! This insightful video will help polish up non verbal communication skills by using and interpreting body language.
Dealing With Conflict - Healthcare Version
A CRM ReleaseDesigned for the Healthcare industry, this video explores the dynamics of conflict within work teams. Based on the Thomas-Kilmann Conflict Mode Instrument, the goal is to empower employees to work through conflict, with less dependence upon management.
When The Coach is You!
A CRM ReleaseAt any given time, anyone in the organization can be called upon to be a coach. Here are simple steps people can learn to successfully teach what they know to someone else.
Leadership and Self-Deception Workshop
A CRM ReleaseWould you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.
The Comeback by Patrick Coyle
At one time or another, every organization has to deal with grief and loss in some capacity. The Comeback will empower employees so they can better confidently and sensitively support each other during times of difficult loss.
The Healthcare Toolkit, Volumes 1 & 2
A CRM ReleaseA complete "Toolkit" of healthcare training materials right at your fingertips. Adaptable to a variety of training settings.
