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Respectful Communicator: The Part You Play
COMMUNICATION VIDEOS | a CRM Release
Program length: 18:00

Effective communication is at the heart of organizational performance. With the increased diversity present in today's workplace, the potential for miscommunication has never been greater. When miscommunications occur, results are bound to suffer. Well-intentioned people can cause others to feel disrespected, and as a result morale and productivity drop, good people leave, and in some cases, lawsuits are filed. 

Disrespect is most often caused when we fail to recognize and appreciate the different backgrounds, experiences and opinions of others. Employees at all levels need to understand specific things they can do to build an environment where respect and inclusiveness thrive.

Respectful Communicator: The Part You Play goes beyond communication "basics" and includes techniques for making sure we understand what someone has said, caring about the way we come across and showing people we value their ideas. In the program, onscreen hosts and vignettes demonstrate five guidelines that participants can put into practice immediately:

  1. Consider Your Audience
  2. Talk With Someone Instead of About Them
  3. Confirm that You Understand What Someone is Saying
  4. Know the Boundaries of What's Appropriate to Talk About
  5. Communicate Respectfully During Disagreements


Our 5 Steps to Respectful Communication infographic provides a helpful overview.


Respectful Communicator: The Part You Play 
is also part of the Respectful Workplace Basics Set as well as the 4-part, Complete Respectful Workplace Set

Languages: English, Spanish (subtitled)

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WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Respectful Communicator: The Part You Play
 
reviewed by 1 people
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    Susan Henick - Sr. Talent Development Partner
Respectful communication is an important topic and most of the learning points were on target. I struggled with some of the actual examples and the overly apologetic employee - didn't find them particularly realistic.

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