This video series presents the latest findings on the topics of emotional and social intelligence while providing practical instruction on how these skills increase performance on-the-job and improve our overall well-being. Workplace vignettes depict workers who use EI to relate better to others (including the boss), communicate more effectively and decrease stress. The series consists of:
Understanding Emotional Intelligence (12 minutes)
Learn 3 basic strategies for handling stress with emotional intelligence:
Host Daniel Goleman explains the basic principles surrounding "The Science of Emotional Intelligence" while scenarios illustrate the various teaching points.
Demonstrating Emotional Intelligence (18 minutes)
Learn the subtle art of reading facial expressions and understand how emotions are passed from one person to another, almost like the common cold. See how "feel good" chemicals in the brain help you sync-up with others and encourage rapport. A key (and very funny) scene shows how emotions play out below the surface when a manager and employee reveal their true feelings directly into the camera, while acting like nothing is wrong when speaking to one another.
Emotional Intelligence and Optimal Performance (15 minutes)
Most people don't understand that a certain amount of stress is necessary for optimal performance. Knowing the right amount for you is one of the five keys to staying highly motivated and engaged. Learn the five keys to staying highly motivated and engaged and you will be able to get along better with others, handle stress better, communicate better, work more efficiently and be more productive.
Working With You is Killing Me
Gateways to Inclusion: Turning Tense Moments into Productive Conversations
A Audio Vision release