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ADA Customer Service for Employees
COMPLIANCE
Program length: 34:00 total

If you have customers with disabilities then this training program is a must see for every employee. ADA Customer Service for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities.

ADA Customer Service for Employees is divided into 5 chapters:

  1. Blind or Low Vision
  2. Cognitive Disabilities, including people with emotional challenges, and other disabilities, such as autism, Tourette Syndrome, and head injuries
  3. Deaf or Hard of Hearing
  4. Mobility, including customers who use wheelchairs as well as walkers, canes, and other mobility devices
  5. People of Short Stature, the vertically challenged


The goal of ADA Customer Service for Employees is simple: help every associate deliver the best customer service to any customer who has a disability.


Languages: English, Spanish

 

A Enterprise Media release

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