If you have customers with disabilities then this training program is a must see for every employee. ADA Customer Service for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities.
ADA Customer Service for Employees is divided into 5 chapters:
The goal of ADA Customer Service for Employees is simple: help every associate deliver the best customer service to any customer who has a disability.
Languages Available (sold separately): English, Spanish
A Enterprise Media release