Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace for Managers™

Conflict Clock presents four key conflict management strategies that are easy to remember, because, like our clock, they are all about T.I.M.E.:

• T = Take a Moment
• I = Identify a Positive Response
• M = Manage Your Emotions
• E = Envision a Successful Outcome

Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00 o'clock. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.

Conflict is a part of life – and that’s especially true in the workplace. Why not use T.I.M.E. to your advantage and resolve workplace conflict?

Training Supplement:

Resolving Conflict Is...™ Meeting Opener

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better.  What makes conflict even more damaging is how we react to it.

Resolving Conflict Is... can be used alone as an energetic meeting opener or as a complement to any conflict management in the workplace training. This video is ideal for trainers and meeting facilitators seeking alternative ways to inspire and motivate their audience on effective ways to manage conflict at work.

Languages: English

A Sollah Interactive release