Everybody Wins: How to Turn Conflict into Collaboration

The problem with conflict is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. Everybody Wins: How to Turn Conflict into Collaboration™ explains that it depends on how we view it, our own skills at handling it and our ability to deal with it.

Everybody Wins: How to Turn Conflict into Collaboration emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities and miscommunication. Everybody Wins will help your employees learn how to recognize three of the most common conflict situations in the workplace: peer-to-peer, work-team and manager-to-employee. Each example depicts subtle situations and provides positive behavior modeling.

Bottom-line, employees will learn a clear, easy-to-use approach that will help employees think things through to arrive at the most appropriate choice of action to take. Ultimately, Everybody Wins will help increase the productivity of your organization.

The program teaches Three Easy Steps to Resolve Conflict:

1. Everyone tells it like they see it
2. Get everything on the table
3. Focus on the future

After completing the training workshop, participants will be able to:

• Understand why conflict in the workplace happens
• Know how to change your perspective of conflict
• Identify the three most common workplace conflict situations
• Identify the five different ways people deal with conflict
• Use the “Everybody Wins” approach in a conflict situation
• Take personal responsibility for dealing with conflict, diversity and disagreement

Languages: English, Spanish

A Sollah Interactive release