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Conflict Resolution


Our conflict management and conflict resolution training videos help organizations to ethically resolve workplace conflict, reinforce team unity, facilitate communication and increase employee morale.

Conflict Resolution & Conflict Management Training
Government


Sometimes friction forms between opposing personalities or even the closest of coworkers and that destructive behavior can lead to disagreement, argument or conflict. Effectively managing conflict in the workplace requires opening communication lines to prevent conflict as well as developing skills necessary to diffuse volatile situations before mounting tensions lead to irreparable harm in the form of hurt feelings, lost talent and productivity…or worse, lawsuits and workplace violence.

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Right/Wrong to WIN/WIN: Peer-to-Peer Conflict Resolution

A Media Partners Release

In just 13 minutes, this program teaches a 5-step process that enables employees to resolve conflict with others directly, respectfully and effectively. The key is focusing on the problem, not the other person.

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What to Do When Conflict Happens

A CRM Release

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool, the C.A.L.M. model, to hone their conflict resolution skills.

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Working With You is Killing Me

A CRM Release

A problem co-worker truly can make life miserable. From chronic complainers to idea stealers, boundary pushers to just plain jerks -- a toxic co-worker can ruin your day, and your life! Let this training help employees learn to unhook and stay sane with several helpful tips.

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The Unified Team

A Media Partners Release

Team conflict can take on many different forms such as belittling, blaming, backstabbing, and bickering. The Unified Team offers tools to help leaders overcome these problems, and promote a sense of unity within their team.  Ideal for team leaders, supervisors and managers.

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Dealing With Conflict

A CRM Release

Conflict shifts people's focus away from work and the basic goals of the team. It negatively impacts productivity, morale and results. Based on the Thomas-Kilmann Conflict model, this video enables people in conflict to find the best solution for the situation.

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Communicating Non-Defensively

A CRM Release

We're all naturally defensive to some degree, and nowhere is it more apparent than in our communications with others. This video reveals five essential steps to sending and receiving messages non-defensively for better communication and effectiveness in the workplace. 

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Between You & Me: Solving Conflict

Improve conflict-resolution skills in the workplace with this collection of entertaining and educational vignettes. This video demonstrates how to handle disagreements and improve communication at work.

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Attitude Virus: Curing Negativity in the Workplace - Government Version

A CRM Release

Government Specific - One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.

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Cutting Edge Communication Comedy Series

A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.

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