Our conflict management and conflict resolution training videos help organizations to ethically resolve workplace conflict, reinforce team unity, facilitate communication and increase employee morale.
Conflict Resolution & Conflict Management Training
Sometimes friction forms between opposing personalities or even the closest of coworkers and that destructive behavior can lead to disagreement, argument or conflict. Effectively managing conflict in the workplace requires opening communication lines to prevent conflict as well as developing skills necessary to diffuse volatile situations before mounting tensions lead to irreparable harm in the form of hurt feelings, lost talent and productivity…or worse, lawsuits and workplace violence.
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As a manager, recognizing a potentially troublesome employee situation then quickly taking action is key to keeping your team motivated and running smoothly. If you're dealing with employee gossip, difficult and disruptive personalities, delegating a task, or you simply need some tools to better manage your time, this video series offers quick, practical tips to help you handle these “moments” in your day.
This updated program helps employees understand how the effects of bullying on victims can manifest into very real physical and mental health issues. Prevent bullying and harassment from robbing the some of the brightest employees of a voice in the organization.
This new innovative program shows how painful and disruptive diversity disasters can be, and offers simple tools and a fresh perspective to help your people turn these uncomfortable situations into productive conversations.
Through the lens of real situations, this harassment video addresses a wide range of issues from gossip to sexual harassment and invites team members to make good choices at work. This best seller also polls viewer's opinions on the problems surrounding harassment and respect.
Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This conflict resolution training presents proven strategies that will help participants break old, negative response habits.
Team conflict can take on many different forms such as belittling, blaming, backstabbing, and bickering. The Unified Team offers tools to help leaders overcome these problems, and promote a sense of unity within their teams. Ideal for team leaders, supervisors and managers.
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. But sometimes we forget this in the heat of conflict.
Jack Cade, a bumbling but lovable supervisor, shows how common-sense solutions can get supervisors, and companies, into trouble. Three in-depth management training programs will provide viewers with solid visual examples and sensible rules for reducing workplace liability.
Tackle the complexities of effectively working in and managing a multi-age workforce. This training helps both employers and employees to minimize generational conflict, promote respect and strengthen communication.
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.
Dealing with people that are negative or passive aggressive are some of the most challenging relationships. Just being around someone who complains, whines or just doesn’t say anything can cause you to feel frustrated, angry or even helpless.
Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. Everybody Wins is designed to help you learn how to turn conflict into collaboration and reach a win-win resolution.
Provide employees with the tools they need to recognize, respond to, and resolve difficult interactions that stem from individual and cultural differences. Employees will come away with a new appreciation for their personal responsibility in promoting a respectful workplace.
Unlawful retaliation amongst employees is a growing form of discrimination which often results in costly litigation, damaged reputations for organizations, and ruined careers. Cultivate integrity and prevent retaliation with this program.
Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.
Learn how to resolve employee conflicts peacefully and without making enemies through the effective management intervention techniques as characterized in this new release on conflict resolution for the workplace.
Any of these 15+ short, topic specific videos can be used to stimulate important, meaningful discussion, open or close out business meetings, or as a follow-up training course. Choose from employee training programs covering workplace diversity, change management, sexual harassment, resolving conflict or various other topics.
Employees play a very important role in preventing violence in the workplace. They're on the front lines; they may be the first ones to see behavior in a co-worker, customer or vendor that makes them uncomfortable or even scared. The Threat Detector program will clarify what these behaviors are and what action to take when you see them.
Government Specific - One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and their organization against them.
Diversity and different work styles can often lead to disagreements and a clash of personalities.
Giving and receiving feedback is a major element in succesful conflict resolution, but can only exist with open communication. Learn how to keep communications line open and effectively manage disagreements with this program.
Seamless, on-the-spot problem solving doesn't need to take years of experience to develop. This training demonstrates effective listening and teaches employees how to apologize appropriately. Make sure your staff understands how to solve problems without placing blame.
We're all naturally defensive to some degree, and nowhere is it more apparent than in our communications with others. This video reveals five essential steps to sending and receiving messages non-defensively for better communication and effectiveness in the workplace.