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Surviving Team Conflicts
Program length: 06:00

Key Learning Points

  • DON’T: Be aggressive
  • INSTEAD: Communicate with care
  • DON’T: Exclude someone
  • INSTEAD: Make others feel special
  • DON’T: Let conflicts grow
  • INSTEAD: Discuss and resolve issues
  • DON’T: Be afraid to speak up
  • INSTEAD: Speak assertively

Synopsis

Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-assertive. Carol finds the middle ground but later Sanjay argues with Mana and reveals his hand in the disappearance of Casey’s pet. Sanjay has time to rethink his intimidating ways and offers Casey a stuffed ‘pet’ as a peace offering in Marcus’ team building session.

Casey believes she is within her rights to have a pet in the office, but Sanjay finds it disgusting and wants it disallowed. They argue about working styles. Sanjay is direct and aggressive while Casey remains passive and non-assertive. Carol finds a middle ground that the two can agree upon. Later, Sanjay and Mana are arguing about a misplaced piece of work. The conversation ends uncomfortably with Sanjay ordering Mana not to tell Casey about what he did to her pet. Later, in a meeting, Marcus asks for team-building contributions


About Cutting Edge Communication...

Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporaryfast pacedcharacter drivensitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on the Cutting Edge Communication Series, please CLICK HERE30 New programs added for 2016!


Languages: English

 

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