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CRM Learning is now part of Media Partners!

In January 2017, CRM Learning became part of the Media Partners family. If you’re looking to preview or purchase CRM Learning titles...you’re in the right place!

Find specific CRM-produced titles in the list below, or enter the title into our site Search box.

For more information, or assistance with previewing or ordering, please use live chat or call us at (800) 408-5657.

The Abilene Paradox

A CRM Release

The all-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to. Don't let your team take "the road to Abilene".

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Groupthink

A CRM Release

A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how Dr. Irving Janis' theory of "groupthink" phenomenon can lead to costly decisions in business.

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It's a Dog's World

A CRM Release

When man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video, in its second edition, provides great lessons on patient satisfaction.

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Accountability That Works!

A CRM Release

Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.

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Can We Count on You?

A CRM Release

A common-sense program designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.

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Ethics 4 Everyone

A CRM Release

From insider trading to taking home a few office supplies. This program explains why ethics is key to organizational and individual success. It also features an ethical action test, tips for ethical dilemmas, and more.

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Positive Discipline

A CRM Release

Most managers dread addressing performance issues with subordinates. Positive Performance Coaching is achievable ...when supervisors and managers have the right training. Positive Discipline provides a straight-forward 5-step process for resolving tough performance problems in a win-win manner.

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A Leader's Guide to Delegating

A CRM Release

What's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.

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What to Do When Conflict Happens

A CRM Release

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis -- with coworkers or supervisors. Give your employees a memorable, easy-to-implement tool, the C.A.L.M. model, to hone their conflict resolution skills.

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Working With You is Killing Me

A CRM Release

A problem co-worker truly can make life miserable. From chronic complainers to idea stealers, boundary pushers to just plain jerks -- a toxic co-worker can ruin your day, and your life! Let this training help employees learn to unhook and stay sane with several helpful tips.

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